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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
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uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
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...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
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In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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ed56
Vonage Forum Evangelist
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Mar 17, 2009 4:42 pm    Post subject: intermitent echo Reply with quote Back to top

My wife continues to complain about echo which is now getting worse; 15-25% of the time. She says many times it will start some time after the call has connected. Happens on local and LD, incoming and outgoing.

I have moved the Vonage device away from the cable modem and insured all connections are good, replaced the phone cord, etc.

Phone volumes are turned down.

Any thoughts before calling customer service?

My speed test is:

Speed test statistics
---------------------
Download speed: 5395920 bps
Upload speed: 735584 bps
Quality of service: 95 %
Download test type: socket
Upload test type: socket
Maximum download pause: 59 ms
Average download pause: 4 ms
Minimum round trip time to server: 48 ms
Average round trip time to server: 54 ms

Voip test statistics
--------------------
Jitter: you --> server: 0.7 ms
Jitter: server --> you: 3.4 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 12
Estimated MOS score: 4.0

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Tue Mar 17, 2009 5:33 pm    Post subject: Reply with quote Back to top

Which side hears the echo? The Vonage side or the remote side?
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ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Mar 17, 2009 10:26 pm    Post subject: Reply with quote Back to top

The Vonage side

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Thu Mar 19, 2009 1:57 pm    Post subject: Reply with quote Back to top

Well problems are continuing to persist. Yesterday during a call the callers voice was somewhat "electronic", and raspy, kind of like a torn speaker, then today my son called and could not here the voice mail greeting, but a message was left while he was still waiting to hear the greeting, (there were voices in the background talking when I checked voice mail).

Vonage support, level one, did not put me through the usual stuff, like re-set modem, etc. since I mentioned what steps I had already done (perhaps they are learning people get annoyed doing the same things again that they just did.)

The one step I neglected was changing phone ports, so that is where I am at right now. We will see, though I suspect it is Vonage's partner in my area, especially after the voice mail incident today.

My speed test continues to be good:

Speed test statistics
---------------------
Download speed: 5413000 bps
Upload speed: 546632 bps
Quality of service: 96 %
Download test type: socket
Upload test type: socket
Maximum download pause: 55 ms
Average download pause: 4 ms
Minimum round trip time to server: 46 ms
Average round trip time to server: 48 ms

Voip test statistics
--------------------
Jitter: you --> server: 0.7 ms
Jitter: server --> you: 3.6 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 9
Estimated MOS score: 4.0

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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westdc
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 24, 2009
Posts: 22

PostPosted: Thu Mar 19, 2009 4:46 pm    Post subject: Reply with quote Back to top

What cable comapny is your ISP?
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ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Thu Mar 19, 2009 5:02 pm    Post subject: Reply with quote Back to top

Time Warner

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