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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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ed56
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Mar 17, 2009 4:42 pm    Post subject: intermitent echo Reply with quote Back to top

My wife continues to complain about echo which is now getting worse; 15-25% of the time. She says many times it will start some time after the call has connected. Happens on local and LD, incoming and outgoing.

I have moved the Vonage device away from the cable modem and insured all connections are good, replaced the phone cord, etc.

Phone volumes are turned down.

Any thoughts before calling customer service?

My speed test is:

Speed test statistics
---------------------
Download speed: 5395920 bps
Upload speed: 735584 bps
Quality of service: 95 %
Download test type: socket
Upload test type: socket
Maximum download pause: 59 ms
Average download pause: 4 ms
Minimum round trip time to server: 48 ms
Average round trip time to server: 54 ms

Voip test statistics
--------------------
Jitter: you --> server: 0.7 ms
Jitter: server --> you: 3.4 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 12
Estimated MOS score: 4.0

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Tue Mar 17, 2009 5:33 pm    Post subject: Reply with quote Back to top

Which side hears the echo? The Vonage side or the remote side?
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ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Mar 17, 2009 10:26 pm    Post subject: Reply with quote Back to top

The Vonage side

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Thu Mar 19, 2009 1:57 pm    Post subject: Reply with quote Back to top

Well problems are continuing to persist. Yesterday during a call the callers voice was somewhat "electronic", and raspy, kind of like a torn speaker, then today my son called and could not here the voice mail greeting, but a message was left while he was still waiting to hear the greeting, (there were voices in the background talking when I checked voice mail).

Vonage support, level one, did not put me through the usual stuff, like re-set modem, etc. since I mentioned what steps I had already done (perhaps they are learning people get annoyed doing the same things again that they just did.)

The one step I neglected was changing phone ports, so that is where I am at right now. We will see, though I suspect it is Vonage's partner in my area, especially after the voice mail incident today.

My speed test continues to be good:

Speed test statistics
---------------------
Download speed: 5413000 bps
Upload speed: 546632 bps
Quality of service: 96 %
Download test type: socket
Upload test type: socket
Maximum download pause: 55 ms
Average download pause: 4 ms
Minimum round trip time to server: 46 ms
Average round trip time to server: 48 ms

Voip test statistics
--------------------
Jitter: you --> server: 0.7 ms
Jitter: server --> you: 3.6 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 9
Estimated MOS score: 4.0

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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westdc
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 24, 2009
Posts: 22

PostPosted: Thu Mar 19, 2009 4:46 pm    Post subject: Reply with quote Back to top

What cable comapny is your ISP?
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ed56
Vonage Forum Evangelist
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Thu Mar 19, 2009 5:02 pm    Post subject: Reply with quote Back to top

Time Warner

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