Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
New Forum Member
New Forum Member

Joined: Mar 04, 2009
Posts: 1

PostPosted: Wed Mar 04, 2009 3:12 pm    Post subject: dropped calls Reply with quote Back to top

Issue you are experiencing ie dropped calls, choppy audio etc
I'm not a big phone user, so I have a limited cross section of observations. I'm experiencing dropped calls, but there is some inconsistency in what occurs on these dropped calls.

In the recent past, I'd be on a call – maybe for 10 minutes – and I'd realize that I could hear the other party but they couldn't hear me. I'd have to 'hang up' and call them back.

Today, I was on a call for about 2 minutes and suddenly I couldn't hear the other party and they couldn't hear me. I 'hung up', called them back and the same thing happened again after 1 minute. I then asked the other party to call me, they did, we talked for 7 minutes and the call did not get dropped.

After the above call, I called another party and spoke for 11 minutes – no dropped call.

Strange – the calls that get dropped seem to be ones that I place to parties in the 818 area. I'm in the 310 area.

If I call numbers in the 818 area use Skype Out – the calls do not get dropped.

I've been on the phone with Vonage Tech support. They've done some extensive checking of my service / quality of my internet connection. They said my service/connection is excellent. The only thing they could think of to try was to decrease my packet size – and that seems to have neither hurt anything nor helped it.

I've been with Vonage since January 2006. This problem is new – over the last 3 or 4 months.

Your location
Manhattan Beach, CA

Your ISP name and type (cable, DSL, wireless etc)
Verizon -fios

Upload and download speeds
You can see the speed test, below, that I did from this site. On the other-hand, if I go to SpeakEasy, I get and test from a California server, I get downloads typically around 17 Mbps

Modem make and model
I use the Verizon fios ONT – I suppose there is a modem integrated into this complex assy, I don't know what it is. I do not use the typical Verizon supplied router (made by ActionTec). Since I don't use Verizon fios TV, I don't need the ActionTec router. I use a Vonage/Linksys Router (WRTP54G) directly connected to the Verizon ONT. I made this set up with the help of Verizon tech support and Vonage tech support – both parties have thoroughly checked it out and say it's working correctly.

Type of Vonage adapter used ie RT31P2 or PAP2
Linksys Router (WRTP54G)

Setup of Network ie Modem---->Vonage Adapter-->PC
Verizon ONT > Linksys Router (WRTP54G) > Uniden DECT 6.0 phone
There is also a Mac connected via ethernet to the Linksys router

Speed test statistics
Download speed: 8780880 bps
Upload speed: 1859064 bps
Quality of service: 96 %
Download test type: socket
Upload test type: socket
Maximum download pause: 29 ms
Average download pause: 3 ms
Minimum round trip time to server: 43 ms
Average round trip time to server: 43 ms

Voip test statistics
Jitter: you --> server: 0.2 ms
Jitter: server --> you: 0.8 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 31
Estimated MOS score: 4.3
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

All times are GMT - 5 Hours

Vonage Service Plans

Vonage VoIP Members
Members List Members
New ScottBoark
New Today 1
Yesterday 1
Total 98684

Who Is On Site
Visitors 103
Members 1
Total 104

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.23
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.79 Seconds and 566 Pages In The Last 60 Seconds
The Vonage VoIP Forum