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cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
inbound calls from
non-Vonage numbers
are hitting my
cellphone
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How
...

In The Forum:
Vonage
Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
Internet cable
outlet is located
in a room apart
from where my
Vonage
...

In The Forum:
Vonage
Topic:
Connecting Vonage Box to Wirless Network
On Jan 31, 2012 at 20:55:18

sahabjee Posted:
Setting these
problems aside,
the FRITZ!Box is a
perfectly priced
and ideally
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 19:24:23

homebrews Posted:
Thanks for the
response. Here is
part of a full
page review on the
7270 which appears
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 15:06:45

sahabjee Posted:
Fritzbox 7390
(German company
AVM) is what you
need. It is
however not
available
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 14:01:29

mattlach Posted:
I have the one
that looks like
this: Not
sure what it is
called. So
...

In The Forum:
Vonage
Topic:
Caller ID Passthrough to Handset?
On Jan 30, 2012 at 12:39:38

homebrews Posted:
Thanks for the
response. Do you
recommend any
combo with the
vonage router that
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 10:35:24

kdf55 Posted:
Which Vonage
device do you
have? You may
have to change
some settings
either
...

In The Forum:
Vonage
Topic:
Caller ID Passthrough to Handset?
On Jan 30, 2012 at 10:03:38


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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jmorales22
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Joined: Mar 03, 2009
Posts: 3

PostPosted: Tue Mar 03, 2009 12:41 pm    Post subject: My alarm panel doesn't have a tip or ring! Reply with quote Back to top

I just moved to a new house and the alarm panel (I believe it's a Napco) doesn't have any hookups labeled tip or ring on the panel where the battery is. So how am I supposed to hook this up? I had it all done nice in my old house with the old alarm system where it had those connections.

All I see on this panel are a red, green, and black labled under "remote operation" or something to that effect. Then there is an RJ45 jack that is labled RJ31x (to telco). I have two dangling twisted pairs there as well, and if I look to the right of the panel, in the central hub, again I see two dangling twisted pairs which match the same colors as the one in the alarm panel (or and or/wht, and blue and blu/wht). Then I see 6 wires coming into the hub and all connected to a punchdown thing with screws, but this punchdown is not connected to those sepearte twisted pairs.

I'm no expert, but I did this once before. This is much more complicated than the alarm I wired into before. Please help!
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ksig
Vonage Forum Master
Vonage Forum Master


Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Tue Mar 03, 2009 1:49 pm    Post subject: Reply with quote Back to top

Can you snap a few pictures and post them up here? It will help to understand what the setup is.
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jmorales22
New Forum Member
New Forum Member


Joined: Mar 03, 2009
Posts: 3

PostPosted: Tue Mar 03, 2009 2:56 pm    Post subject: Reply with quote Back to top

Can do. I will upload those this evening.
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a-dhold
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 21, 2005
Posts: 109

PostPosted: Tue Mar 03, 2009 3:28 pm    Post subject: Reply with quote Back to top

the basic setup of any alarm panels is

telco --> alarm panel --> rest of phones in house

so the alarm can cut off a phone in the house to make the call to the alarm center

so for Vonage you need

Vonage adapter --> alarm panel --> rest of phones in house

the panel should have an:

to telco screws / jack / wires

and a

to house screws / jack / wires

it just playing with the terminals to get everything in the right order

maybe you can find a wiring diagram online or thru tech support with your alarm co / or the panel maker
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jmorales22
New Forum Member
New Forum Member


Joined: Mar 03, 2009
Posts: 3

PostPosted: Wed Mar 04, 2009 4:31 pm    Post subject: Reply with quote Back to top

Hello everyone... last night my friend came over and wired it... he's very telephone savvy and figured it out, but I really think that my case is a strange one and one of the more difficult ones anyone is going to run accross.

There is no apparent connection at the alarm panel or in the central hub to the line outside. I find that to be VERY odd. The two pairs I found that matched color and were dangling were just one wire abouit 4ft in length running between them. What my guy did was take an ethernet patch cable I had, plug one end into the rj-31x jack (it's rj45 but I believe that's the specification because it has a built-in relay), splice the other end, and run one twisted pair into the Vonage unit and one twisted pair into the punch block with screws. There were four screws in it, and he said that was for the two lines. The ones for line one were blue and white, which he figured out by opening up an outlet elsewhere in the house and seeing that red/green were connected to blue/white.

So the signal travels from the Vonage device via twisted pair into the patch cable which is connected at the rj-45 jack on the alarm panel. The inside two prongs carry the signal in from Vonage, and then, because of how the relay is wired, the signal is carried out on the other twisted pair which as I mentioned before is connected to the home phone wiring via that punch block I found with screws. If the alarm is tripped, the relay activates, cutting off the inside lines, and allowing the alarm to seize the line.
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ksig
Vonage Forum Master
Vonage Forum Master


Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Wed Mar 04, 2009 9:27 pm    Post subject: Reply with quote Back to top

You're exactly correct. This is the exact intention of a RJ31X jack. Smile Now just make sure you have a big UPS device on your cable modem and Vonage ATA in case the power goes out.
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1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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