Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
amparoio11 Posted:
New project
started to be
available today,
check it
out http://gaytee
nporn.allproblog.c
om/?jayde
...

In The Forum:
Hard Wiring - Installation
Topic:
Nude Sex Pics, Sexy Naked Women, Hot Girls Porn
On Sep 28, 2020 at 06:55:12

willieri18 Posted:
Sexy pictures each
day http://free3d
porn.dancortesepor
n.fetlifeblog.com/
?tamara
...

In The Forum:
Vonage
Topic:
Dirty Porn Photos, daily updated galleries
On Sep 11, 2020 at 22:07:24

kaseyob18 Posted:
Best Nude
Playmates &
Centerfolds,
Beautiful
galleries daily
updates http://po
rngetsborig.energ
...

In The Forum:
Hard Wiring - Installation
Topic:
Daily updated super sexy photo galleries
On Sep 06, 2020 at 17:48:05

brianazv2 Posted:
Hot teen
pics http://freeg
irlporn.bestsexybl
og.com/?april
free ipod
...

In The Forum:
Hard Wiring - Installation
Topic:
New super hot photo galleries, daily updated collections
On Aug 21, 2020 at 00:14:50

eunicekh69 Posted:
Nude Sex Pics,
Sexy Naked Women,
Hot Girls
Porn http://voyer
pornmovies.miyuhot
.com/?nancy
...

In The Forum:
Vonage
Topic:
Best Nude Playmates & Centerfolds, Beautiful galleries d
On Jun 27, 2020 at 12:01:35

jonisz18 Posted:
Scandal porn
galleries, daily
updated
lists http://hot.
free.porn.bestsexy
blog.com/?faith
...

In The Forum:
Hard Wiring - Installation
Topic:
Browse over 500 000 of the best porn galleries, daily update
On Jun 20, 2020 at 16:04:00

morganoj60 Posted:
Dirty Porn Photos,
daily updated
galleries http://
videoporn.relayblo
g.com/?yadira
...

In The Forum:
Vonage
Topic:
Nude Sex Pics, Sexy Naked Women, Hot Girls Porn
On Jun 19, 2020 at 07:55:43

katesj18 Posted:
Sexy photo
galleries, daily
updated
collections http:
//senior.dating.al
lproblog.com/?mari
na
...

In The Forum:
Vonage
Topic:
Enjoy our scandal amateur galleries that looks incredibly di
On Jun 04, 2020 at 14:37:02

deanavl16 Posted:
Free Porn Pictures
and Best HD Sex
Photos http://les
bianlive.instasexy
blog.com/?diamond
...

In The Forum:
Hard Wiring - Installation
Topic:
enjoy new website
On May 16, 2020 at 11:36:21

jameshl16 Posted:
New hot project
galleries, daily
updates http://ho
t.lesbian.allprobl
og.com/?asia
...

In The Forum:
Hard Wiring - Installation
Topic:
Sexy pictures each day
On Apr 25, 2020 at 00:05:59


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
EtOH
New Forum Member
New Forum Member


Joined: Mar 02, 2009
Posts: 2

PostPosted: Mon Mar 02, 2009 8:58 pm    Post subject: Very choppy audio with Comcast. New issue, QoS is horrid. Reply with quote Back to top

I returned from vacation last week to find my Vonage service is unusable, it was fine prior to vacation. Issue is dropped audio. Sometimes impossible to hear other caller with dropped audio every few seconds. I know it is QoS, but how do you explain that to Comcast?

There where massive thunderstorms while we were gone but everything is surge protected and seems fine.

Any ideas on what to say to Comcast to get them to fix the QoS issue without too much hassle?

Here is requested information:

Location - Atlanta GA
ISP - Comcast 6mb

Download speed 8857 Kbps (socket test)
Upload speed 6203 Kbps (socket test)

Modem - Motorola Surfboard sb5101
Vonage Router vdv21-vd

Network: Cable Modem --> Vonage Router --> GB Switch --> Wireless AP (Vonage is direct to modem)

Quality of service 25 %
Maximum delay 62 ms
Round trip time 43 ms
Upstream jitter 2.4 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 0.5 ms
Downstream packet loss 0 %
Downstream packet order 100 %
Downstream discards 0 %
View user's profile Send private message
atene
New Forum Member
New Forum Member


Joined: Mar 16, 2007
Posts: 9

PostPosted: Tue Mar 03, 2009 12:24 pm    Post subject: Re: Very choppy audio with Comcast. New issue, QoS is horri Reply with quote Back to top

how are you measuring and from where. Since your ATA is first in line after your modem - that is the only place to test from. Connect a PC or laptop directly to the ATA Lan port and try your test from there. www.mycooltools.com Voip quality test. speedtest from www.speakeasy.net atlanta server. options to resolve. Log into your account and move your line from port 1 to port 2 and try your calls. or call tech support and have them do it. Even with ComCast you should be able to get top service at those speeds. Comcast is likely not going to change anything on their end as testing will show nothing wrong. Why would they help you get a competitors digital phone working? Smile bottom line - why do you suspect QOS? if you have qos enabled downstream it will not affect the ATA but will affect your PCs. Enabling QoS and not knowing exactly what settings to use can and will make things worse. Your test results show only that you probably ran it from a wireless connection? What is your AP and why is it after a switch? How many devices are connected to that switch? Other than getting comcast to swap your modem if you bring it in not much they will do lilkely. Do you own the modem or lease?

Ray
EtOH wrote:
I returned from vacation last week to find my Vonage service is unusable, it was fine prior to vacation. Issue is dropped audio. Sometimes impossible to hear other caller with dropped audio every few seconds. I know it is QoS, but how do you explain that to Comcast?

There where massive thunderstorms while we were gone but everything is surge protected and seems fine.

Any ideas on what to say to Comcast to get them to fix the QoS issue without too much hassle?

Here is requested information:

Location - Atlanta GA
ISP - Comcast 6mb

Download speed 8857 Kbps (socket test)
Upload speed 6203 Kbps (socket test)

Modem - Motorola Surfboard sb5101
Vonage Router vdv21-vd

Network: Cable Modem --> Vonage Router --> GB Switch --> Wireless AP (Vonage is direct to modem)

Quality of service 25 %
Maximum delay 62 ms
Round trip time 43 ms
Upstream jitter 2.4 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 0.5 ms
Downstream packet loss 0 %
Downstream packet order 100 %
Downstream discards 0 %
View user's profile Send private message AIM Address
EtOH
New Forum Member
New Forum Member


Joined: Mar 02, 2009
Posts: 2

PostPosted: Tue Mar 03, 2009 12:59 pm    Post subject: Reply with quote Back to top

I am guessing QoS because 25% is horrid, everything else is fine.

As to the AP it serves a laptop on the other end of the house, everything else is on the Gb switch. The test was run from a machine that is wired into the Gb switch, not via wireless.

I measured all of this using the vonage-forum tools as directed.
View user's profile Send private message
atene
New Forum Member
New Forum Member


Joined: Mar 16, 2007
Posts: 9

PostPosted: Tue Mar 03, 2009 1:13 pm    Post subject: Reply with quote Back to top

EtOH wrote:
I am guessing QoS because 25% is horrid, everything else is fine.

As to the AP it serves a laptop on the other end of the house, everything else is on the Gb switch. The test was run from a machine that is wired into the Gb switch, not via wireless.

I measured all of this using the vonage-forum tools as directed.
You would have to run from the ATA port to eliminate those devices. [And Comcast will want the test performed directly from the modem. Our cable company will not even talk to you if they ping and see anything but your PC connected to the modem as they do not support routers etc that are not leased from them.] That tools quality of service reading is calcutated off the other tests. QoS and some test's "Quality of Service" reading aren't the same thing exactly.
View user's profile Send private message AIM Address
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Mar 03, 2009 4:23 pm    Post subject: Reply with quote Back to top

I would try the test from the Comcast modem and see what you get. QOS is based on a numberof thinks, jitter, delay, incosistent upload/download speeds, etc.

I would try this site for your speed test, for a lot more information:


http://myspeed.visualware.com/voip/

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
View user's profile Send private message
westdc
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 24, 2009
Posts: 22

PostPosted: Tue Mar 03, 2009 4:34 pm    Post subject: Reply with quote Back to top

Perhaps, while you were away you had a power disruption, I would suggest you power everything off and repower in this order. Cable modem>Vonage device>Router>PC

Just like you would during your first install.

Then Test on phone plug into the Vonage port, That will give you a better start test from.

IF you have done that already>then I would suggest adjusting your Qos from your Vonage account online.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 1
Total 2


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.24 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum