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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
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diana87 Posted:
You have to use
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dconnor Posted:
What is the main
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virtual number?
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On Apr 27, 2017 at 13:52:02

Trafford Posted:
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diazou Posted:
Hello, It's
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Android your phone
software
? Thanks!
...

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On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
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On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
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Av8rix Posted:
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tplink Posted:
Im trying to add
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On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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Gh0stw0lf
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Joined: Feb 28, 2009
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PostPosted: Fri Feb 27, 2009 8:46 pm    Post subject: Error 004 Reply with quote Back to top

Hello, I am a fairly recent Vonage user.

All this week I was having problems with my internet and Voip service. On my V-portal it listed the problem as Error 003; I just now power cycled the v-portal and everything connected to it, (Modem and wireless router) and now I receive Error 004. My internet still does NOT work though.

Any suggestions?
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trekologer
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Joined: Dec 04, 2005
Posts: 350

PostPosted: Sat Feb 28, 2009 10:12 am    Post subject: Reply with quote Back to top

Both error messages are connection-related. Code 003 is unable to reach Vonage's configuration server and Code 004 is unable to register the phone line to Vonage's network. It suggests an interruption in internet connectivity.

Can you post the information listed in the sticky message at the top of the board "What to post when having technical trouble with Vonage...." so we know what you're working with?
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Gh0stw0lf
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PostPosted: Wed Mar 04, 2009 10:11 pm    Post subject: Technical information regarding problem Reply with quote Back to top

1. Spring, Texas

2. Your ISP name and type (cable, DSL, wireless etc): ISP is Vonage and we are running a dry loop through AT&T. Type is DSL although we do have a wireless router as well.

3. Upload and download speeds: I cannot give this information because my internet is down and I am unable to connect.

4. Modem make and model: SpeedStream 5260 ADSL Modem.

5. Type of Vonage adapter used ie RT31P2 or PAP2: VDV212-VD That is the model of my v-portal...I'm not sure what you mean by adapter.

6. Setup of Network: Vonage Adapter, Modem---->Network Optimizer----> Wireless Router---->Vonage Adapter-------> PC

7. Issue you are experiencing ie dropped calls, choppy audio etc: Error Code 003
8. I cannot run the Voip test because I cannot connect to my internet.
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kdf55
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Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Wed Mar 04, 2009 11:42 pm    Post subject: Reply with quote Back to top

Can you connect to the internet if you take the Vonage adapter out of the network or connect the pc to the wireless router.

Your ISP is not Vonage. Vonage is a Voip provider. ISP is your Internet Service Provider which should be AT&T.
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ksig
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Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Thu Mar 05, 2009 11:11 am    Post subject: Reply with quote Back to top

It sounds like to me that you need to put your PPPoE credentials (your AT&T username and password) on the Vonage adapter configuration for DSL.
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