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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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Gh0stw0lf
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PostPosted: Fri Feb 27, 2009 8:46 pm    Post subject: Error 004 Reply with quote Back to top

Hello, I am a fairly recent Vonage user.

All this week I was having problems with my internet and Voip service. On my V-portal it listed the problem as Error 003; I just now power cycled the v-portal and everything connected to it, (Modem and wireless router) and now I receive Error 004. My internet still does NOT work though.

Any suggestions?
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trekologer
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Joined: Dec 04, 2005
Posts: 350

PostPosted: Sat Feb 28, 2009 10:12 am    Post subject: Reply with quote Back to top

Both error messages are connection-related. Code 003 is unable to reach Vonage's configuration server and Code 004 is unable to register the phone line to Vonage's network. It suggests an interruption in internet connectivity.

Can you post the information listed in the sticky message at the top of the board "What to post when having technical trouble with Vonage...." so we know what you're working with?
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Gh0stw0lf
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PostPosted: Wed Mar 04, 2009 10:11 pm    Post subject: Technical information regarding problem Reply with quote Back to top

1. Spring, Texas

2. Your ISP name and type (cable, DSL, wireless etc): ISP is Vonage and we are running a dry loop through AT&T. Type is DSL although we do have a wireless router as well.

3. Upload and download speeds: I cannot give this information because my internet is down and I am unable to connect.

4. Modem make and model: SpeedStream 5260 ADSL Modem.

5. Type of Vonage adapter used ie RT31P2 or PAP2: VDV212-VD That is the model of my v-portal...I'm not sure what you mean by adapter.

6. Setup of Network: Vonage Adapter, Modem---->Network Optimizer----> Wireless Router---->Vonage Adapter-------> PC

7. Issue you are experiencing ie dropped calls, choppy audio etc: Error Code 003
8. I cannot run the Voip test because I cannot connect to my internet.
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kdf55
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Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Wed Mar 04, 2009 11:42 pm    Post subject: Reply with quote Back to top

Can you connect to the internet if you take the Vonage adapter out of the network or connect the pc to the wireless router.

Your ISP is not Vonage. Vonage is a Voip provider. ISP is your Internet Service Provider which should be AT&T.
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ksig
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Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Thu Mar 05, 2009 11:11 am    Post subject: Reply with quote Back to top

It sounds like to me that you need to put your PPPoE credentials (your AT&T username and password) on the Vonage adapter configuration for DSL.
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