Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
Author Message
shankar
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 26, 2009
Posts: 12

PostPosted: Wed Feb 25, 2009 9:42 pm    Post subject: Vonage to alarm panel connection help ! Reply with quote Back to top

Very Happy

New Vonage customer and a new forum member...

I recently switched to Verizon dry loop DSL and subscribed to Vonage.

I have a wireless network managed by the DLINK DIR-615 router.

I have read all of the posts about how to distribute the dial tone to all jacks by modifying the wiring at the NIC. Have not tried that.

I also have an alarm system that was connected to the phone line in the basement.. My installer tells me that the system works with Vonage. Here are his instructions:

Quote:
There should be a phone block next to your alarm panel. If you take the cover off you will see where the phone line from outside hooks to the block. it will probably be a blue/white pair. Take a phone cord from the Vonage unit that is labeled phone 1 and tie the green and red to the phone block where the outside phone line tied to. You will have to cut the plug off one side of the phone cord to do that. Thats it.


Does this mean that I take the DSL modem, Vonage adapter and my wireless router to the basement ? How will I then connect to my desktop computer? Will this setup distribute dial tone to all the jacks, since the alarm panel used to distribute it before?

Thanks for your help,
View user's profile Send private message
shankar
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 26, 2009
Posts: 12

PostPosted: Thu Feb 26, 2009 7:20 pm    Post subject: anyone ?? Reply with quote Back to top

Any of you gurus ???
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Thu Feb 26, 2009 8:32 pm    Post subject: Re: Vonage to alarm panel connection help ! Reply with quote Back to top

Quote:
There should be a phone block next to your alarm panel. If you take the cover off you will see where the phone line from outside hooks to the block. it will probably be a blue/white pair. Take a phone cord from the Vonage unit that is labeled phone 1 and tie the green and red to the phone block where the outside phone line tied to. You will have to cut the plug off one side of the phone cord to do that. Thats it.


He's telling you to do what you read about. That would be the modification at a NIC.

Basically you are disconnecting the POTS connection after it comes into the house before at the home's distribution block. By replacing it with a line from the Vonage line you will have the jacks in the rest of the house running on Vonage. Your best bet is to plug the Vonage router in at this point. However, you could plug it into any jack in the house and still have full house distribution.

***YOU MUST DISCONNECT THE WIRING FROM THE CLEC BEFORE HOOKING THE Vonage LINE INTO YOUR HOME WIRING.***

edit: Wanted to add more emphasis
View user's profile Send private message
DLevenson
Vonage Forum Master
Vonage Forum Master


Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Thu Feb 26, 2009 10:20 pm    Post subject: Re: Vonage to alarm panel connection help ! Reply with quote Back to top

shankar wrote:

Quote:
There should be a phone block next to your alarm panel. If you take the cover off you will see where the phone line from outside hooks to the block. it will probably be a blue/white pair. Take a phone cord from the Vonage unit that is labeled phone 1 and tie the green and red to the phone block where the outside phone line tied to. You will have to cut the plug off one side of the phone cord to do that. Thats it.


Does this mean that I take the DSL modem, Vonage adapter and my wireless router to the basement ? How will I then connect to my desktop computer? Will this setup distribute dial tone to all the jacks, since the alarm panel used to distribute it before?


Yes, that will distribute the Vonage dial tone to all of your phone jacks, but... The instructions are correct, as far as they go, but they ignore the fact that the blue/white pair from outside is delivering the dry loop DSL signal to your DSL modem. If you disconnect it, you will lose your Internet connection.

If your house is wired for two lines, you could disconnect the blue/white pair from the outside line at the NID, and connect the orange/white pair in its place. Then, plug your DSL modem into the second line by using the L2 jack on a triplex adapter plugged into one of your existing jacks. Or, rewire one of your jacks, connecting the orange/white pair to the red/green terminals.

Then, use another wire pair (perhaps the green/white pair, if your house has one) to route the signal from the phone 1 jack of the Vonage device to the blue/white pair at the block by your alarm panel. The alarm system will then be in series with the rest of your phone jacks, the alarm will work through Vonage, and the rest of your house jacks will have access to Vonage through the alarm panel.

_________________
Dave Levenson, NJ
View user's profile Send private message Visit poster's website
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Thu Feb 26, 2009 11:38 pm    Post subject: Re: Vonage to alarm panel connection help ! Reply with quote Back to top

DLevenson wrote:
but... The instructions are correct, as far as they go, but they ignore the fact that the blue/white pair from outside is delivering the dry loop DSL signal to your DSL modem. If you disconnect it, you will lose your Internet connection.



Man,

I must learn to read the whole post as I basically stopped after his quote the quote. Oh I caught the part ... basement.

Glad someone's awake tonight.

Yeah don't disconnect the lines as that will disturb the DSL. This really isn't a FAX/Alarm/Tivo issue as it is a hard wiring issue. There's more info in that forum. But your gonna have to do as the previous post suggested.

DLevenson, thanks for covering and correcting my misinfo.
View user's profile Send private message
shankar
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 26, 2009
Posts: 12

PostPosted: Fri Feb 27, 2009 1:56 pm    Post subject: Re: Vonage to alarm panel connection help ! Reply with quote Back to top

DLevenson wrote:

Yes, that will distribute the Vonage dial tone to all of your phone jacks, but... The instructions are correct, as far as they go, but they ignore the fact that the blue/white pair from outside is delivering the dry loop DSL signal to your DSL modem. If you disconnect it, you will lose your Internet connection.

If your house is wired for two lines, you could disconnect the blue/white pair from the outside line at the NID, and connect the orange/white pair in its place. .


Thanks! !!! The Interface box outside has CAT3 (5?) wires with 4 sets of twisted pairs. The one connected to the terminal is the blue-white pair coming from inside the house. I saw a orange/white green/white & brown/white. I don't believe my house was wired for 2 lines. How can I tell?

Also, the NIB does not have a plug where a telephone cable is plugged in.. It seems like a plug less interface?

When I got DSL first, I was given a 2wire splitter and Verizon asked me connect the DSL modem on one port and connect a phone with a filter on the other. Does this mean I can still do this as below???

View user's profile Send private message
DLevenson
Vonage Forum Master
Vonage Forum Master


Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Fri Feb 27, 2009 10:56 pm    Post subject: Re: Vonage to alarm panel connection help ! Reply with quote Back to top

shankar wrote:

When I got DSL first, I was given a 2wire splitter and Verizon asked me connect the DSL modem on one port and connect a phone with a filter on the other. Does this mean I can still do this as below???


The DSL modem will end up being the only device connected to your Verizon line. No filter will be needed, and no splitter will be needed.

The drawing does not show your DSL modem. The Voip adapter has two sides: an ethernet side, and a voice side. The voice side may be wired to the alarm panel as shown, and thence to the rest of the house using your existing wiring. The ethernet side of the Voip adapter is connected to your DSL modem (either directly, or through your router).

The DSL modem also has two sides: an ethernet side and an analog side. The ethernet side is delivering broadband Internet service to your router, your PC, and your Voip adapter as described above. The analog side needs to be connected to the incoming telephone line, which you will be disconnecting from the alarm panel. I suggest that you custom-wire the jack where the DSL modem is plugged in so that you can use one of the extra cable pairs for this purpose.

_________________
Dave Levenson, NJ
View user's profile Send private message Visit poster's website
ccameselle
New Forum Member
New Forum Member


Joined: Nov 03, 2009
Posts: 2

PostPosted: Tue Nov 03, 2009 8:54 am    Post subject: Reply with quote Back to top

Hello Guys,

I am new to Vonage and new to the forum. I have a problem also with my alarm system. I use brinks and when I had it install it was done with an ATT line. I changed to Vonage and now have the trouble light on and the beeping from the panel. I am Back feeding the Vonage line to the house using a wall jack that I do not need. i disconnected only one of the ATT cables from the outside of the house so i wouldn't have their dialtone kill the Vonage dialtone. The problem is that when I try to do the test it fails to do it. Brinks tells me that I have to pay $90 for a tech to come out and reprogram the system and install some hardware to work with Vonage which is more $$$. Does anyone knows if I really have to do that??? Because I hardly use the phone in my house and if i have to pay for Brinks to come out I preffer to pay ATT $13 a month to have a land line and cancel the Vonage service all together. I would love to keep Vonage but not if I have to give more money to Brinks. They let me down with their customer service and support.
View user's profile Send private message
DLevenson
Vonage Forum Master
Vonage Forum Master


Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Tue Nov 03, 2009 7:05 pm    Post subject: Reply with quote Back to top

ccameselle wrote:
I changed to Vonage and now have the trouble light on and the beeping from the panel. I am Back feeding the Vonage line to the house using a wall jack that I do not need. i disconnected only one of the ATT cables from the outside of the house so i wouldn't have their dialtone kill the Vonage dialtone.


You don't have to pay to have a technician rewire your house unless you are unable or unwilling to do it yourself. Your alarm panel has two telephone line connections (one wire-pair on each of these two connections). It has one side which is intended to be connected to your outside line. The other side is intended to be connected to your house wiring. It normally connects the two together, allowing the devices connected to your house wiring to use the outside line. When it wants to send an alarm (or a test) it opens this connection, thereby preempting your telephones and other devices on the house wiring, and taking over the outside line. By backfeeding your house wiring from your Vonage device, you are feeding dial tone to the alarm panel on its inside rather than its outside telephone connection. When it opens its internal connection to send an alarm or a test, it loses the dial tone.

You can solve the immediate problem by connecting the other side of the alarm panel (which was connected to your outside line) to the inside wiring. This will enable the alarm panel to send alarms (and tests) but will not allow it to preempt other telephone devices.

To restore the preemption functionality of the alarm system, you should feed your Vonage dial tone to the outside connection of the alarm panel, rather than backfeeding it through the house jacks.

If you understand this and can follow these directions, then you do not need to pay an outside technician to do it for you.

_________________
Dave Levenson, NJ
View user's profile Send private message Visit poster's website
ccameselle
New Forum Member
New Forum Member


Joined: Nov 03, 2009
Posts: 2

PostPosted: Wed Nov 04, 2009 8:19 am    Post subject: Reply with quote Back to top

Thank you, DLevenson I understand what you are saying and I will try it this week. Thank you again for your answer
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New emilymf11
New Today 3
Yesterday 9
Total 99038

Who Is On Site
Visitors 91
Members 0
Total 91


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 2.02 Seconds and 443 Pages In The Last 60 Seconds
The Vonage VoIP Forum