New home with Cat5e telephone runs can't get dialtone

Posts: 11 · Vonage Forum Associate Joined: Jan 08, 2005 Posts: 11

Unless you've already done so make sure that you punch solid copper, not stranded to the 1x9 Bridged Telephone Board. Stranded wire will not get a good connection at all with a 110 block.

Posts: 6 · New Forum Member Joined: Jan 15, 2005 Posts: 6

The wiring guys used a tester (one piece connected at the block and 1 at a jack to test each pair). The wiring from the outside is punched down to the block;however, the runs are not connected to anything outside (no box even installed outside yet).

Posts: 11 · Vonage Forum Associate Joined: Jan 08, 2005 Posts: 11

Make sure they also test from the block to the RJ-11 plug that would connect to the phone port on your ATA.

I would also disconnect the feeds to the outside, just pull them straight back out of the 110 block. Make sure they are labeled for future use.

Posts: 18 · Vonage Forum Associate Joined: Jan 14, 2005 Posts: 18

On all three jacks (RJ11, RJ45), unscrew the wall plate and look at how the wires are punched down on the actual jack.

Make sure they're connected in the T568A pattern, and NOT T568B. The jacks should be color coded, and you should be able to see enough of the wire to determine what goes where. (specified in the PDF on Leviton's site for your product)

Also, look at your punch down block and where the CAT5 comes in, make sure that the white wire of the pair is on the left of the colored spot, and the colored wire of the pair is on the right of the colored spot.

Posts: 6 · New Forum Member Joined: Jan 15, 2005 Posts: 6

here's the solution....btw wiring was perfect at the jacks..at the block use a cat5 cable and punch down the white/bluewhite pair. On the other end have a biscuit jack (with 6 connectors). Wire the orange/yellow together, white/orange and black together, blue from the cat5 with the red. The other 3 connections should have connections already (1 green, 1 blue, 1 white). Take your Vonage telephone line and plug it into the biscuit. Like magic it works. This assumes all your cat5 runs are not in series and you've unplugged from the outside (or least used a different pair than what the telco used on the outside of your home)

Posts: 1 · New Forum Member Joined: Mar 24, 2005 Posts: 1

I have a very similarly wired house. I have a complete patch panel with both data and voice runs to most of the rooms in the house. ALL the runs are CAT5. The wire labelled as "Voice In" which is basically the phone service into the patch panel is also cat5.

I am a bit confused by this thread. I think the sockets on the back of the Vonage box are RJ-11.

What I would like to do is simply unplug the CAT5 (Voice In) wire from the patch panel that presumably runs out to the side of the house and plug into the same jack with a cable from the Vonage. Since one is RJ45 and the other is RJ11 (Vonage), do I need to wire my own adapter with some CAT5 cable and RJ45 and RJ11 connectors? Can buy something like this?

Sorry if I missed the obvious somewhere here but I am really confused.

thanks in advance,

Mike

Posts: 482 · Posted: Thu Mar 24, 2005 5:38 pm Post subject:

mikehoyt wrote:

I have a very similarly wired house. I have a complete patch panel with both data and voice runs to most of the rooms in the house. ALL the runs are CAT5. The wire labelled as "Voice In" which is basically the phone service into the patch panel is also cat5.

I am a bit confused by this thread. I think the sockets on the back of the Vonage box are RJ-11.

What I would like to do is simply unplug the CAT5 (Voice In) wire from the patch panel that presumably runs out to the side of the house and plug into the same jack with a cable from the Vonage. Since one is RJ45 and the other is RJ11 (Vonage), do I need to wire my own adapter with some CAT5 cable and RJ45 and RJ11 connectors? Can buy something like this?

Sorry if I missed the obvious somewhere here but I am really confused.

thanks in advance,

Mike

I'm not sure what kind of adapter you can buy off the shelf for that, but you could certainly cut off the end of a phone cord and put your own RJ45 connector on the end. You need to know the wiring pattern. And when you have your information together, I'd go to a local shop that sells electrical/telecommunications parts and just ask them for help making the cable. There's no need buying a crimper for one squeeze.