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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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chuckb223
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Joined: Feb 16, 2009
Posts: 3

PostPosted: Wed Feb 18, 2009 12:09 am    Post subject: Vonage over a business network. Reply with quote Back to top

Any help here would be appreciated. I rent an office in a building where I get free internet service from another companies network. I want to know if it is possible to connect a Vonage v-port for phone service. I know they are using cisco routers for their network and I have tested my internet connection and get 1.5Mbps up and 3.5Mbps down. Obviously I will not be able to connect the v-port directly to the internet connection, it will have to be connected to the cisco switch/router they are using. Will I be able to get phone service this way and are there ports I would need to get the network admin to forward or any other settings?

Thanx in advance.
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ksig
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Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Wed Feb 18, 2009 10:42 am    Post subject: Reply with quote Back to top

Chuck,

Take a look at Vonage's support article here: http://www.vonage.com/support.php?article=1098

It tells you what you'll need outgoing as well as what you'll need incoming.

It should work fine if you set the ATA with a static address and your admin of your location creates an ACL for Vonage on their firewall pointing towards that static IP.

It all depends on the company's IT policy... I'm pretty shocked their letting a tenant use their internet pipe, but hey if their cool with it that works for me.
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chuckb223
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Joined: Feb 16, 2009
Posts: 3

PostPosted: Wed Feb 18, 2009 6:13 pm    Post subject: Reply with quote Back to top

Thanks ksig. The owner of my company also knows the owner of the building and that's the only reason why they're giving us the free internet connection through their network. Tomorrow their network guy is gonna open the ports up that the link you gave me said to. I picked up the VDV-21 V-Portal today so hopefully everything goes ok tomorrow.

Thanks again.
Chuck
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Wed Feb 18, 2009 6:27 pm    Post subject: Reply with quote Back to top

Just keep in mind your going to be using a shared internet connection. This means that while you will get dial tone and will be able to place and receive phone calls, there is no guarantee your call quality we always be good. Any heavy network traffic on the LAN will degrade your overall voice quality unless the Network Admin has a way of prioritizing the voice traffic to and from your VDV21 on the LAN.
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chuckb223
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Joined: Feb 16, 2009
Posts: 3

PostPosted: Thu Feb 19, 2009 9:23 pm    Post subject: Reply with quote Back to top

Well the network admin was willing to open a few ports for me but when i showed him the list from that link that said ports 10000-20000 needed to be opened he said no way he could open up 10000 ports in the firewall. So that ended that route and I needed to go get a cable modem for an extra $50 a month. Everything is up now on my own internet connection. Thanx for the help you guys provided though.
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ksig
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Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Thu Feb 19, 2009 11:50 pm    Post subject: Reply with quote Back to top

That's better for you in the long run. You can control what is occurring on your bandwidth.
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