calls cut every 1 min or 2 mins

Posts: 3 · New Forum Member Joined: Nov 20, 2008 Posts: 3

hi guys

i am haven a problem with my vonage router it the Linksys router
my calls only last 1 or 2 min and then they cut off, once they cut off i have lose the dial tone and i have to wait till its back. i have check if my internet connection is dropped but no it works fine when this happens any idea y this is happening

thanx

Posts: 1320 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1320

what model of Linksys vonage adapter are you using? Have you called tech support to see if they can see what the issue is? I am running the WRT54GP2 for a over a year with no issues.

Posts: 3 · New Forum Member Joined: Nov 20, 2008 Posts: 3

I am using the same modle i have it for the past 5years, i called tech support, but they concluded that it could be fro the router it self so they offered to send me the vportal let c what hapeens its on its way hope it solves the problem

Posts: 1320 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1320

That V-portal, is it a wireless router? That is why I bought the all in one, I didn't want to have a wireless router plus the vonage adapter. They probably want the old one back.