Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Wed Feb 04, 2009 4:27 pm    Post subject: Reply with quote Back to top

outerfire wrote:
areamike wrote:
IRONICALLY, Comcast's Voip works on their ISP service, while Vonage has issues.

VonTechMgr wrote:
...
The FCC only just realized that these restrictions will impact competing Voip services, but not Comcast's own Digital Voice service. The FCC's late discovery speaks to the often glacial movement speed of the agency.

In addition to arguing the system was an anti-competitive weapon against other Voip, the FCC argued that because Comcast's Digital Voice service rides on a different layer from their broadband service and is not impacted by congestion management, ....



Not saying this is your specific problem. However re-read the full post above and your situation isn't ironic at all.


I found the part of the report:

"FCC argued that because Comcast's Digital Voice service rides on a different layer from their broadband service and is not impacted by congestion management, it's technically a telecommunications service -- and subject to regulation and assorted fees."

. . . even more interesting . . . perhaps a bit of leverage against Comcast?

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Wed Feb 04, 2009 4:28 pm    Post subject: Reply with quote Back to top

I've been reading some of your previous posts, and I wish I had some more suggestions for you. For the speedtest results you've posted, you literally are all over the place. From that point, I'd run multiple tests without the Vonage connected. If the fluctuations don't disappear, then you've got a little more substance to go after Comcast. But unless you can test right on Comcasts server, you'd probably get the run around. However, it could be just the simple matter of ISP not playing nice.


These last posted results, while not stellar, don't have anything jump out, so it does seem to be sporadic.

Incidentely, what are you supposed to be getting for bandwidth. Any torrents running? (Maybe you've answered that)
View user's profile Send private message
areamike
Vonage Forum Junior
Vonage Forum Junior


Joined: May 24, 2006
Posts: 33

PostPosted: Wed Feb 04, 2009 5:00 pm    Post subject: Reply with quote Back to top

outerfire wrote:
I've been reading some of your previous posts, and I wish I had some more suggestions for you. For the speedtest results you've posted, you literally are all over the place. From that point, I'd run multiple tests without the Vonage connected. If the fluctuations don't disappear, then you've got a little more substance to go after Comcast. But unless you can test right on Comcasts server, you'd probably get the run around. However, it could be just the simple matter of ISP not playing nice.


These last posted results, while not stellar, don't have anything jump out, so it does seem to be sporadic.

Incidentely, what are you supposed to be getting for bandwidth. Any torrents running? (Maybe you've answered that)


There is no P2P or torrent stuff or anything like that going on with my network. Never have done that kind of stuff. My wife will occasionally..maybe 6 times in her life download an album off of ITunes.

My speeds are "supposed to be" 12Mbps up/ 2Mbps up.

I ran the speed test from this site yesterday a bunch of times while my kids were on the phone. The speeds really did not fluctuate too much during that time period.

Here's the test again just now.
Speed test statistics
---------------------
Download speed: 6944752 bps
Upload speed: 2214264 bps
Quality of service: 69 %
Download test type: socket
Upload test type: socket
Maximum download pause: 117 ms
Average download pause: 1 ms
Minimum round trip time to server: 70 ms
Average round trip time to server: 128 ms

Voip test statistics
--------------------
Jitter: you --> server: 0.7 ms
Jitter: server --> you: 3.8 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 37
Estimated MOS score: 4.1

I could do this all day Smile
View user's profile Send private message
milhans
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 17, 2006
Posts: 23
Location: Leominster, Massachusetts

PostPosted: Thu Feb 05, 2009 8:53 am    Post subject: Reply with quote Back to top

My Vonage service had become horrible with Comcast over the past two month. My calls would drop out or people could not hear me but I could hear them. I purchased the higher speeds from them and got a DOCIS 3.0 cable modem. That didn't improve anything. I switched to Verizon FiOS 10 days ago and my Vonage service has been rock solid since then.
View user's profile Send private message Send e-mail
areamike
Vonage Forum Junior
Vonage Forum Junior


Joined: May 24, 2006
Posts: 33

PostPosted: Thu Feb 05, 2009 9:52 am    Post subject: Reply with quote Back to top

milhans wrote:
My Vonage service had become horrible with Comcast over the past two month. My calls would drop out or people could not hear me but I could hear them. I purchased the higher speeds from them and got a DOCIS 3.0 cable modem. That didn't improve anything. I switched to Verizon FiOS 10 days ago and my Vonage service has been rock solid since then.


Too bad, Verizon FiOS is not available in my area. I am at the mercy of Comcast High Speed or no internet at all.
View user's profile Send private message
holler
Full Forum Member
Full Forum Member


Joined: Apr 27, 2005
Posts: 72

PostPosted: Thu Feb 05, 2009 10:22 am    Post subject: Reply with quote Back to top

SB5120 has some known issues , some compatibility issue with Vonage. This causes occasional audio drop and robotizing the voice, even tho the tests seem to run fine. Suggest exchanging your modem from sb5120 to sbg900, they can do it free i guess. One thing to make sure is to disable firewall on sbg900 for Vonage to get dial tone and work fine! Good luck!
View user's profile Send private message Send e-mail ICQ Number
sdforsythe
New Forum Member
New Forum Member


Joined: Jan 06, 2009
Posts: 2

PostPosted: Tue Feb 10, 2009 4:04 pm    Post subject: Stop blaming Comcast Reply with quote Back to top

I think it's a Vonage conspiracy.

I have the Netgear wireless N jsut like the first poster. I also have Time Warner Cable as my broadband provider. I signed up with Vonage about 3 years (maybe 2) ago. At that time there was no "vonage adapter" so I got the vtech ip8100 phones. Recently, I've been experiencing the issue of dropped calls, static on the line, all of that nonsense. No one at Vonage has been able to help me and their customer service has been horrible. They all say that I need to try a different phone plugged into the adapter... which I don't have because I'm a older customer. Then they say that I need to get one and that I don't qualify for the $9.99 or free one because I'm not a NEW customer. SO...... I've been with Vonage for 3 years and they want ME to pay $79.99 to remain their customer!? Bullocks.
View user's profile Send private message
areamike
Vonage Forum Junior
Vonage Forum Junior


Joined: May 24, 2006
Posts: 33

PostPosted: Thu Feb 19, 2009 10:00 am    Post subject: Re: Stop blaming Comcast Reply with quote Back to top

sdforsythe wrote:
I think it's a Vonage conspiracy.

I have the Netgear wireless N jsut like the first poster. I also have Time Warner Cable as my broadband provider. I signed up with Vonage about 3 years (maybe 2) ago. At that time there was no "vonage adapter" so I got the vtech ip8100 phones. Recently, I've been experiencing the issue of dropped calls, static on the line, all of that nonsense. No one at Vonage has been able to help me and their customer service has been horrible. They all say that I need to try a different phone plugged into the adapter... which I don't have because I'm a older customer. Then they say that I need to get one and that I don't qualify for the $9.99 or free one because I'm not a NEW customer. SO...... I've been with Vonage for 3 years and they want ME to pay $79.99 to remain their customer!? Bullocks.


I can concur. Vonage is giving me the run-around. They have me doing all things I have done a 100 times. Then they have someone else contact me and run the same tests the previous tech had me run. That tells me their communication is lacking to say the least.

I also have noticed that my phone calls have gotten worse just in the last 3 months or so. Up until then it was pretty good.

I am still having issues. Dropped calls. Static, echo, delays. Also there are many times the caller cannot hear me but I can hear them.

It may be time to switch to Comcast Voip. Confused
View user's profile Send private message
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Thu Feb 19, 2009 1:38 pm    Post subject: Reply with quote Back to top

The sad truth is that if Vonage (and probably any other Voip service) will not work with Comcast, and you have no other option than Comcast Digital Voice or POTS.

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
View user's profile Send private message
areamike
Vonage Forum Junior
Vonage Forum Junior


Joined: May 24, 2006
Posts: 33

PostPosted: Thu Feb 19, 2009 1:45 pm    Post subject: Reply with quote Back to top

I found out that Comcast Voip runs on different servers than their regular internet traffic. So, if you use Vonage Voip, it uses the regular internet service on Comcast. Which, IMO, is favoring Comcast's Voip.

Screwed again we are.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New IvanovJah
New Today 1
Yesterday 0
Total 98575

Who Is On Site
Visitors 95
Members 0
Total 95


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.74
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.82 Seconds and 161 Pages In The Last 60 Seconds
The Vonage VoIP Forum