Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
SebM Posted:
Hi, I'm having
trouble port
forwarding. I've
entered the
correct ports and
ip
...

In The Forum:
Vonage
Topic:
Port forwarding problem!!
On Nov 22, 2009 at 04:00:05

Steve48 Posted:
Now I'm confused.
It sounds as if
you have the new
Linksys working.
But now you want
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 23:32:59

TonyIn Posted:
First thank you.
Vonage tells me to
call my ISP for
help to set up a
router. My
ISP(AT&T)
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 20:54:01

Taha Posted:
I was able to host
Warcraft 3 games
WITHOUT the vonage
receiver. I port
forwarded
...

In The Forum:
Vonage
Topic:
Warcraft 3 Hosting - Please help
On Nov 21, 2009 at 20:06:18

trekologer Posted:
Quest is the one
to port your
number back. If it
was ported without
your permission,
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 15:32:26

TonyIn Posted:
AHHHHHHHHHH...
In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 15:09:32

dore00011 Posted:
Hi, Join the
world recognized
MBBS program in
Ukraine. You
can now earn
...

In The Forum:
Forum Suggestions - Comments
Topic:
mbbs in ukraine
On Nov 21, 2009 at 07:07:29

Steve48 Posted:
Since the setup
modem>Vonage is
working, the
Vonage unit must
be set up to
handle
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 04:44:18

Steve48 Posted:
You can't just
plug in the old
one and go, but
you can register
the new one on
line
...

In The Forum:
Vonage
Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 04:22:17

rjanda Posted:
Thank you
ScottZ013, your
input is much
appreciated. FYI I
did check all my
credit
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 03:55:04


Vonage VoIP Forums

Vonage In The News
Vonage VoIP Forum Digest - July 24, 2008

Vonage Holdings Corp. Signs Commitment Letter to Refinance Debt

Syndication

Vonage User Reviews
Great Price, No Complaints
Great Price, No Complaints



Good return on investment for techie!
Good return on investment for techie!



You need some common sense.
You need some common sense.



3 yrs and counting, useful but complaints as follows
3 yrs and counting, useful but complaints as follows



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
tv
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 24, 2009
Posts: 38

PostPosted: Tue Jan 27, 2009 6:10 pm    Post subject: QoS - almost unusable Reply with quote Back to top

I have been using Vonage for almost five years and for the past fifteen months have been using Comcast in the ATL area.

Over the past two months my Vonage service has been the pits as it has become unusable more ofter then not from this location.

I am posting my Test Results for my 6-10 Mbit service.


Speed test statistics
---------------------
Download speed: 3043952 bps
Upload speed: 1232776 bps
Quality of service: 68 %
Download test type: socket
Upload test type: socket
Maximum download pause: 566 ms
Average download pause: 8 ms
Minimum round trip time to server: 154 ms
Average round trip time to server: 501 ms

VoIP test statistics
--------------------
Jitter: you --> server: 224.6 ms
Jitter: server --> you: 3.7 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.1 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 20
Estimated MOS score: 3.5

I resent being maneuvered into changing services.
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1178

PostPosted: Tue Jan 27, 2009 6:17 pm    Post subject: Reply with quote Back to top

Here is your problem:

Quote:

Jitter: you --> server: 224.6 ms


it's an isp issue

_________________
St. Louis, MO
Vonage Customer since February 2005
ISP: Charter
Router: Linksys RT31P2
Setup: SB5120->Linksys WRT54G v6.0 (running DD-WRT V. 24) -> port 1 to desktop; port 2 to static IP RT31P2; port 4 to laptop; wireless enabled.
using home wiring
View user's profile Send private message
tv
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 24, 2009
Posts: 38

PostPosted: Tue Jan 27, 2009 6:19 pm    Post subject: Reply with quote Back to top

I know - all that wait time (latency) is even causing me to go to Business depot to send faxes as the fax machine is unusable.
View user's profile Send private message
ksig
Vonage Forum Master
Vonage Forum Master


Joined: Jul 07, 2008
Posts: 172
Location: Illinois

PostPosted: Wed Jan 28, 2009 11:27 am    Post subject: Reply with quote Back to top

Have you contacted Comcast in your area to see if they can assist you?
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Wed Jan 28, 2009 6:20 pm    Post subject: Reply with quote Back to top

What's the network configuration?
and
What are the test results with the computer directly plugged into the cable modem? (Do they differ)
View user's profile Send private message
tv
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 24, 2009
Posts: 38

PostPosted: Thu Jan 29, 2009 1:46 pm    Post subject: Reply with quote Back to top

I have spent hours on the phone with Vonage tech support. We have tried all variations with no change in service. The latest attempt is the replacement of the P2P to the VTA-VD - No change but I do like the extended configuration ability in the VTA-VD (D-LINK) as to the more restrictive configuration in the P2P (LINKSYS).

Configuration - Scientific Atlanta cable modem (Comcast) to Linksys (WRT54G vCool router from there the pc (port-1) set to 5Mb max and the VTA-VD (port-2) set to 2 Mb max (my service is 6Mb - 10Mb with push - WRT54 v8 is port forwarding to VTA-VD ports (10,000-20,000) also have rtp service set to (premium) in the event I am doing something else on the network, the VOIP gets priority.

We have tried all configurations even flashed the WRT54G v8 firmware with dd-WRT GNU firmware for QoS options which were not available on the WRT54G v8.

Have tried the P2P right after the Cable modem same issues.

Turned off all QoS - realizing it is only required when other activity is on the network no change.

The Comcast service has not been troublesome over the past 13 months but for the past two months it has been a real issue with QoS - I have contacted Comcast several times. The last correspondence with them advised me they would look into and respond by phone call in 24 hr but that was tree days ago.

I am moving soon and seriously wondering about my ISP options will be in a residential area and not apartments - I posted a survey with the hope of real feed back and helpful for those setting up an ISP account or changing ISP account.

cheers
View user's profile Send private message
tv
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 24, 2009
Posts: 38

PostPosted: Thu Feb 05, 2009 12:33 am    Post subject: Reply with quote Back to top

They fixed there network QoS issue and I can now have a normal phone call.

cheers
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1178

PostPosted: Thu Feb 05, 2009 8:31 am    Post subject: Reply with quote Back to top

who is "they?" Vonage or Comcast?

_________________
St. Louis, MO
Vonage Customer since February 2005
ISP: Charter
Router: Linksys RT31P2
Setup: SB5120->Linksys WRT54G v6.0 (running DD-WRT V. 24) -> port 1 to desktop; port 2 to static IP RT31P2; port 4 to laptop; wireless enabled.
using home wiring
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 627
Location: NJ

PostPosted: Thu Feb 05, 2009 9:05 am    Post subject: Reply with quote Back to top

This is the 2nd post in the past 24 hours where there are claims that Comcast has corrected a problem in their network and calls now have good 2 way audio. If this is the case, it may have been a misconfiguration within the agnostic software being used to throttle bandwidth if being abused for extended periods of time on congested nodes.
View user's profile Send private message
tv
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 24, 2009
Posts: 38

PostPosted: Thu Feb 05, 2009 7:01 pm    Post subject: Reply with quote Back to top

I was contacted by the Executive Branch with in Comcast last week and was told they would look into my concerns and follow up with me in 24hr - A little late but I was contacted last night by the same person, obviously they have looked into the issue and restored my QoS for the time - Really Comcast has been great for 13 months out of 15 but for the past two months my Vonage service has been mostly unusable or very troublesome to use.

Comcast did not provide any feedback on the changes if any but something changed and "In my opinion" it was there efforts that resolved my unusable Vonage service.

Comcast will listen it just took some time.

Cheers
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans




Vonage VoIP Members
Members List Members
New annamr
New Today 4
Yesterday 6
Total 55100

Who Is On Site
Visitors 111
Members 0
Total 111


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 1.16
Change:   -0.04
Up to 15 Minute Delay

Site Search
 




High-speed Internet required. Unlimited calling subject to normal residential use. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details. Alarms, TTY and other systems may not be compatible.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2009 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | Vonage UK Sign Up Offer | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | VoIP | Phone Service | Rebate | Encyclo
Phone | Latest News | Canada Free Month Sign Up Offer | VoIP Acronyms | Vonnage | Vontage | Deal | Site Maps

The Vonage Forum provides the Vonage Free Month sign up Best Offer Promotion Deal as a means to offset our cost.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Free Month sign up offer Deal Coupon.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.61 Seconds and 190 Pages In The Last 60 Seconds
The Vonage VoIP Forum