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joyygoms Posted:
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In The Forum:
Vonage
Topic:
News 401k certification for hr professionals
On Nov 27, 2014 at 23:04:12

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12

mknopick Posted:
We have a part
time vacation home
that we use. Can
I take my Vonage
adapter to that
...

In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Nov 09, 2014 at 09:50:11

Whitmarsh Posted:
This is an update
to my previous
post. After
many emails and
phone calls, I
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Nov 08, 2014 at 10:23:24

Whitmarsh Posted:
The 'Vonage box'
is a Grandstream
HT-701 ATA. If
you download its
Used Guide, you
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Oct 26, 2014 at 00:04:03

Whitmarsh Posted:
I have just
installed a V
system and it all
works fine except
for the date/time
on
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Oct 22, 2014 at 09:41:43

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
Vonage
Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05


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sambiz
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Joined: Jan 23, 2009
Posts: 1

PostPosted: Fri Jan 23, 2009 1:43 pm    Post subject: Problem with Netopia and VDV21-VD Reply with quote Back to top

Hello, I have the VDV21-VD adapter with 2 lines, 2 months ago it has started to give me a lot of troubles, any time I pick-up the Vonage line and make a phone call, I am getting a busy tone and my Internet connection goes off automatically, I called Vonage and spent hours on the phone with them, they said that the problem is not on their end and it might be AT&T, I called AT&T and they actually sent a technician, they guy said that the Internet is perfect and the problem is with the Vonage adapter, I called Vonage again and they said that maybe the adapter is bad, so they sent me a new adapter, the problem persists, I called AT&T again and I told him I think the Netopia router is bad, after a long conversation they decided to send me a new one, the new one arrived and guess what, the problem persists, please HELLPPP
I have the Netopia 3347-02 router.
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ed56
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Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Fri Jan 23, 2009 5:25 pm    Post subject: Reply with quote Back to top

You might try this forum:

http://www.dslreports.com/forum/r20996009-Modem-Netopia-Model-334702

The DSL router has an IP pass through setting which may help (depending on what is going on)

I also noticed it has a Denial of Service protection that COULD be causing a problem. I would just ask the folks at the above referenced forum, they may be able to help.

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