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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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Topic:
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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

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Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
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should offer
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nimrod
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PostPosted: Fri Jan 14, 2005 9:09 am    Post subject: Pre-buy questions? Reply with quote Back to top

Hi, i'm interested in grabbing a Voip service and I had some questions about Vonage.

1. If I were to buy the adapter in-store (staples), and within the 14 days, I decide I don't want it, would I be able to return the adapter to staples? Or would I have to go through Vonage, and deal with the "We steal $40 from you until we get our adapter back" bull? If it's the second, it looks like i'd be getting screwed out of $20 + shipping.
2. I'm on comcast, and my current speeds according to DSLReports are about 3200/228 kbits/s, would this be enough? Has comcast been known to cause problems with Vonage?
3. Vonage doesn't currently offer an area code for my city, is there a way to find out an ETA on there BEING an area code available for my city? I don't know how much potential employers would like having to dial long distance just to tell me I didn't get a job.

I think that's about it.
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reebok
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PostPosted: Fri Jan 14, 2005 11:00 am    Post subject: Reply with quote Back to top

if you buy something from a store you should be subject to their return policy (which may have restocking fees, time limits, etc) but you shouldn't have to send it to Vonage, unless perhaps they let you do that for a refund if you've passed the retail location's return date.
your bandwidth seems fine. if you would take 2 seconds to search for comcast, you'll find an endless amount of posts about their issues. however, most if not all of it seems to relate to Toshiba PCX1100 cable modem users. if you have that device you may want to return it now. I would also suggest running http://www.vonage-forum.com/voip-speed-test and testyourvoip.com. testyourvoip nicely displays packet discards and loss on their detailed results screen (packet loss being the huge issue with the PCX1100).
I have never seen anyone who had a good way to find out an ETA on area codes. it's dependant on whatever CLEC Vonage is using to supply their numbers.

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cplater
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PostPosted: Fri Jan 14, 2005 11:01 am    Post subject: Reply with quote Back to top

From my experience (having had Vonage less than 14 days after buying a WRT54GPAP at Best Buy):

1) You return the phone adapter to the brick & mortar store. Best Buy doesn't charge a restocking fee, so I wasn't out any $$$ on the phone adapter

2) I'm on Brighthouse/Earthlink about 2800/228kbits/s and it was fine.

3) Vonage offers numbers in my area code, just not my rate center, and I asked about an ETA. I was told that the CSRs don't know the timetable, and the best way to find out is to visit their site every couple of weeks and check availability. I've decided to go w/ AT&T Call Vantage in the meantime, as they can port my number.
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nimrod
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PostPosted: Fri Jan 14, 2005 5:34 pm    Post subject: Reply with quote Back to top

If I were to buy it and say....set it up in my friends (across the US) area code, would they be charged Long Distance if they were to call me?
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reebok
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PostPosted: Fri Jan 14, 2005 6:06 pm    Post subject: Reply with quote Back to top

http://vonage.com/avail.php

With Vonage, you are no longer tied to your "local area code". You can select any area code you want from our list of available area codes. This means even if you live in New York, you can have a California area code.

also, you can get a virtual number if you want a number that is local to the area you live in (or another friend). it will ring your primary line (again, no charges to the person who calls it if it's a local number).
http://vonage.com/features.php?feature=virtual_phone_number

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nimrod
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PostPosted: Fri Jan 14, 2005 8:01 pm    Post subject: Reply with quote Back to top

So can anyone verify that I WILL be able to just cancel and return it to the retail store, if I am unsatisfied?
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LouisB_TX
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Joined: Jan 05, 2005
Posts: 66
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PostPosted: Fri Jan 14, 2005 9:09 pm    Post subject: Reply with quote Back to top

Try calling the store directly and talk to someone who seems knowledgeable about the product. If you get the answer you want, get their name,go to the store, talk to the same salesperson, you spoke with on the phone,buy the product, (don't cut out any UPC's just yet for rebate purposes) try the product,if you don't like it, bring it back. If the store gives you any hassles, tell them "Johnny Salesman" said I could bring it right back if I didn't like the service. I personnally signed up through this site's referral link. Got a free ($9.95 s&h) Linksys RT31P2 adapter in 4 days straight from Vonage plus a free month of service to offset the 29.99 activation fee. Plus a 14 day guaranty. I have Time Warner for my cable isp. I've only heard rumours of a latency issue with Comcast. I am satisfied with my service. I think you have good upstream/downstream numbers. Good luck on the area code issue.
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reebok
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PostPosted: Fri Jan 14, 2005 9:18 pm    Post subject: Reply with quote Back to top

not sure why you think you can't, but go in or call them and ask. that will be more definitive than anything you get here. get the name of the individual you speak with also.
just as an example, you can buy a tv from a store and take it back. just because you don't get cable service from the retail establishment doesn't mean you have to ship it back to the cable company if you don't like it.

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reebok
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PostPosted: Fri Jan 14, 2005 9:19 pm    Post subject: Reply with quote Back to top

whoops, sorry louis, I had this thread open for a bit and just replied without refreshing it first.

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