Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Poll

Define The Word "Unlimited"
Having no restrictions or controls
61%
 61%  [ 8 ]
Up to 5000 minutes
38%
 38%  [ 5 ]
Total Votes : 13

Author Message
riddler
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 18, 2005
Posts: 83
Location: Tennessee

PostPosted: Fri Jan 09, 2009 7:39 pm    Post subject: Reply with quote Back to top

[quote="VonTechMgr"]Did you write a letter to your Congressman, Governor, Senator, and the President of Exxon when the price of gas shot up to 4 dollars a gallon? Do you write letters to the corporations that own the food stores you shop in about the rise in food costs? Do you write letters to your cable company when they raise the price or slip in some new tax? If not, why are these acceptable practices that someone who speaks out such as yourself did not take action on?
quote]

Yes I have done all that....Just phoned my cable provider last week...And as for gas being 4 dollars a gallon...how much is it now?Do you think they lowered the prices because they felt sorry for what they did...No...Because the consumer said enough...I started way before it got to 4 bucks a gallon..

Like the rest of corporate america...they look for the threshold of pain that the customer is willing to withstand and still use their product...
Now maybe you are 1 of those people that pull into a carlot and ask...whats your best offer...they tell you and you say OK...and buy it...im not that easily persuaded...or suckered...
and when i cancel ill make sure i tell them that "vontechmgr" told me to take my business elsewhere...Im not an employee,,,Im a customer..

not real sure why you started talking about ATT...

Now back to the subject of my post
Unlimited....no matter how you try to twist it....is Unlimited.... Infinity...Never Ending
Doesnt matter if im going to use many minutes or not...But...if there definition is somehow 5000 or less minutes a month...THAT IS WHAT THEY SHOULD ADVERTISE...simple as that...no problems with that...
but...it wouldnt look so enticing to new subscribers now would it...throw enough smoke and mirrors around it and noone will know the difference

PS...when i decided to go to the 500 min plan...i sent Vonage an email asking them if they could waive the 10.00 fee for downgrading...they said NO...its not possible....I emailed back and said...ok thanks...just thought i would ask before i cancelled...my next email i got from them was...SURE we can waive the 10.00 fee...when you change your package it will be credited...I logged in...changed my package...and there it was...what couldnt be done ...had been done...a 10.00 credit...
View user's profile Send private message
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Fri Jan 09, 2009 11:26 pm    Post subject: Reply with quote Back to top

Not saying 5000 is typical but can happen. I use typically 400-600 minutes, some months a little over 1000.

Three cell phones use about 1500 minutes per month (incuding my daughter).

My POTS line is used even less unless a lot of conference calls, some like this coming tuesday will be about 4 hours.

BUT, when I am told I have unlimited usage, I understand that to be unlimited.

Dictionary says:

Unlimited: Adjective

1. Having no limits in range or scope; "to start with a theory of unlimited freedom is to end up with unlimited despotism"- Philip Rahv; "the limitless reaches of outer space".

2. Without reservation or exception.

3. That cannot be entirely consumed or used up; "an inexhaustible supply of coal".

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
View user's profile Send private message
tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Sat Jan 10, 2009 1:04 am    Post subject: Reply with quote Back to top

riddler wrote:
PS...when i decided to go to the 500 min plan...i sent Vonage an email asking them if they could waive the 10.00 fee for downgrading...they said NO...its not possible....I emailed back and said...ok thanks...just thought i would ask before i cancelled...my next email i got from them was...SURE we can waive the 10.00 fee...when you change your package it will be credited...I logged in...changed my package...and there it was...what couldnt be done ...had been done...a 10.00 credit...
That's the magic word with Vonage. Say CANCEL, and you can get just about anything you want from them. Although I can't really complain about prices too much. Living in a foreign country, Vonage has been a lifeline for me. I can stay in touch with family and friends for next to nothing. It's worth it even more living in a country like Mexico, where you get raped for every kind of communication service.

P.S. I think you caught the TechMgr on a bad day. Usually his posts are full of incredibly great information and extremely helpful. We're all entitled to those days once in a while. Very Happy

_________________
Cox: 9Mbps/800kbps
Router: D-Link DI-624
Vonage: V-Portal
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Sat Jan 10, 2009 12:13 pm    Post subject: Reply with quote Back to top

Actually I was not caught on a bad day. I am just sick and tired of people who think they need to milk Vonage for every cent or feel they are being cheated in some way. Regardless of $14.99 or $17.99, it's still cheaper then a local phone company especially when you add in all the free features. And my point is, just move on if you think it will be better elsewhere.

As for unlimited, well that's a play on words. If a Residential customer was to go over 5000 minutes one time, it would not be held against them. However, when Vonage has the volume of fraud it does with businesses and telemarketers using Residential accounts, there has to be checks and balances in order for Vonage to protect itself. Look into any other company that offers anything Unlimited and you will see that even they have stipulations. Unlimited usage within practical standards is fine.

I do not think Vonage users would like it if it were truly Unlimited and thousands of people would just leave calls connected all the time to keep the channel active. This would result in reduced or no capacity to be able to place phone calls and then the ones complaining about Unlimited now would then be complaining about All Circuit Busy messages when trying to make phone calls. And just an FYI, this would happen with any phone company that did not place restrictions on minutes used at some point due to there is no such thing as UNLIMITED capacity.
View user's profile Send private message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sat Jan 10, 2009 12:20 pm    Post subject: Reply with quote Back to top

We had a long distance company here in Canada that had unlimited long distance on weekends, well that came to an end really soon. People abused it and left the phone call open all day.

I don't think you would be bumped up to business right away, but only if it kept happening month after month.

My cable provider has a limit of 60 gigs combined per month. I have gone over the limit a couple of times and never been charged, but if I continued month after month I deserve to be charged, although I knew in advance what my limit was.
View user's profile Send private message
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Sat Jan 10, 2009 12:48 pm    Post subject: Reply with quote Back to top

VonTechMgr wrote:
As for unlimited, well that's a play on words. If a Residential customer was to go over 5000 minutes one time, it would not be held against them. However, when Vonage has the volume of fraud it does with businesses and telemarketers using Residential accounts, there has to be checks and balances in order for Vonage to protect itself. Look into any other company that offers anything Unlimited and you will see that even they have stipulations. Unlimited usage within practical standards is fine.


So if this is a stipulation similar to the No Alcohol in Parks law, i.e. there as a tool to regulate if necessary, I am perfectly fine with that.

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21

Last edited by ed56 on Sat Jan 10, 2009 4:01 pm; edited 1 time in total
View user's profile Send private message
tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Sat Jan 10, 2009 2:12 pm    Post subject: Reply with quote Back to top

VonTechMgr wrote:
As for unlimited, well that's a play on words. If a Residential customer was to go over 5000 minutes one time, it would not be held against them. However, when Vonage has the volume of fraud it does with businesses and telemarketers using Residential accounts, there has to be checks and balances in order for Vonage to protect itself. Look into any other company that offers anything Unlimited and you will see that even they have stipulations. Unlimited usage within practical standards is fine.
I don't think anyone here is necisarrily picking on Vonage. I don't agree that it's a play on words either. Misleading marketing is what it is. Ed pointed out the definition of unlimited and I think that most people consider that to be the definition. Vonage didn't start this game of using unlimited as a catchy marketing word, rather they are only following the norm. However, I think most consumers are tired of hearing this word from all companies that use it when in fact the truth is hidden in the fine print somewhere. I say hidden because I think that anywhere a company wants to use the word unlimited, they should have a clearly visible asterisk next to the word and list the actual terms on the same page in a font size that is legible. It's simple really. Stop using the word or make it very obvious that a company has a different definition for their use of the word unlimited.
VonTechMgr wrote:
And just an FYI, this would happen with any phone company that did not place restrictions on minutes used at some point due to there is no such thing as UNLIMITED capacity.
Exactly! And there is no such thing as unlimited use either. So since Vonage makes it perfectly clear that the Basic 500 plan includes 500 minutes of use, they should be just as honest when describing the "Unlimited" Plan.

Introducing Vonage's new Residential 5000 Plan!

I think most people on this site would agree that it would be more honest. However, I suspect that the marketing dept. at Vonage wouldn't go for it. It's just not as catchy as that Unlimited word.

_________________
Cox: 9Mbps/800kbps
Router: D-Link DI-624
Vonage: V-Portal
View user's profile Send private message
Talk4Cheap
Full Forum Member
Full Forum Member


Joined: Oct 21, 2005
Posts: 60
Location: Tennessee

PostPosted: Sat Jan 10, 2009 10:38 pm    Post subject: Reply with quote Back to top

I have to agree with the Unlimited Buzz Word thing. It's an overused marketing term that is meaningless anymore. If you're going to use the word "Unlimited", then that's exactly what you should mean...no limits.

If they want to advertise the business lines as unlimited and have fixed minutes on residential plans, then advertise that. I have no problems with a 5000 minute limit as I never come even remotely close to that but lets call a spade a spade. It's either truly unlimited or it's not.

It's almost like these companies are trying to rewrite the dictionary to suit their needs. I'm sure somewhere down the line the government will form a committee, spend millions of tax payer dollars and after many months finally decide what the true definition of Unlimited means pertaining to advertising something as unlimited. Rip
View user's profile Send private message
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Sun Jan 11, 2009 12:02 am    Post subject: Reply with quote Back to top

Talk4Cheap wrote:
spend millions of tax payer dollars and after many months finally decide what the true definition of Unlimited means pertaining to advertising something as unlimited. Rip


Yep, yours and my tax dollars, to state the obvious!

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New gaylemv3
New Today 2
Yesterday 8
Total 99011

Who Is On Site
Visitors 82
Members 0
Total 82


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.76 Seconds and 572 Pages In The Last 60 Seconds
The Vonage VoIP Forum