Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
sweemoDon Posted:
Hullo! I'm DIANE.
My home is
situated in Monroe
Township.
online find
premarin
...

In The Forum:
Vonage
Topic:
premarin online
On May 24, 2015 at 03:29:31

gonzo Posted:
Thanks for the
suggestion. When
this first started
happening months
ago, I sought
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

dconnor Posted:
I would suggest
that your router
is having
conflicts, try
updating it.
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 11, 2015 at 23:39:14

dconnor Posted:
Tes...
In The Forum:
Vonage
Topic:
HELP NEWBIE..
On May 11, 2015 at 23:37:30

gonzo Posted:
I have a Vonage
adapter (VDV23-VD)
connected to a
Buffalo
WZR600-DHP. It
used
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On Apr 23, 2015 at 22:33:56

chuchai Posted:
HI CAN SOMEONE
PLEASE ANSWER SOME
OF MY QUESTIONS?
BEFORE I DECIDE
WEATHER TO GET
...

In The Forum:
Vonage
Topic:
HELP NEWBIE..
On Apr 21, 2015 at 01:45:46

kdf55 Posted:
Vonage has added
call blocking.
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 09, 2015 at 09:08:53

aakicee Posted:
why just certain..
?? ____________
___ You can get
score highest
marks
...

In The Forum:
VoIP Feature Wish List
Topic:
Visual voicemail for only specific incoming numbers
On Apr 04, 2015 at 06:52:12

clarcks Posted:
A lot of companies
don't offer it at
all or if they do
it is a premium
service. Why?
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 01, 2015 at 01:12:46

MK_TO Posted:
On the Vonage
Canada web site,
it states that
outbound calls
from my Vonage
home
...

In The Forum:
Vonage Canada
Topic:
Outbound Caller ID
On Mar 27, 2015 at 10:23:31


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
bwg80
New Forum Member
New Forum Member


Joined: Jan 07, 2009
Posts: 2

PostPosted: Tue Jan 06, 2009 11:54 pm    Post subject: Motorola VT2142-VC Disconnects Constantly Reply with quote Back to top

Hi There,

I have been searching the forums to see if anyone is experiencing this same issue, but haven't come across one yet.

I have the following setup:

Rogers Extreme Internet through Motorola Surfboard SB5100

Wired to

Vonage Motorola VT2142-VC

Wired to

Linksys WRT54GS

I also have two Vonage D-Link VTA-VD wired through the Linksys.

I have had this setup for approx 6 months now, and haven't had a problem until this last month.

Every 2-3 days, I loose the ability to connect to the internet on any machine (we have two - one wired to the Linksys and one wireless to it). At the same time, all the phone lines will go down.

On the Rogers Modem - all lights are lit. The same for the Linksys. On the Motorola VT2142-VC, only the Internet and Ethernet lights are lit - neither of the lines are and the Power light flashes.

The only way to fix this problem is to unplug everything, wait for 2 or so minutes, and then plug one item in at a time. Obviously, this is a pain.

Does anyone have any suggestions on how to fix this issue?

The Rogers Modem works perfectly, as I have connected it directly to the Linksys, and all is well - which is why I am guessing it has something to do with the VT2142.

Any help would be greatly appreciated!
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Wed Jan 07, 2009 3:34 am    Post subject: Reply with quote Back to top

Ok before I try to suggest anything

Am I reading this correctely

Surfboard
to
Vonage 2142
to
Linksys WRT54GS
to
(2) Vonage (more) D-Link


If I follow that correctly then I'd wonder about the Linksys router, but I should clarify first. Plus this seems a bit odd of a setup to me as to why 1 before and 2 after the router
View user's profile Send private message
bwg80
New Forum Member
New Forum Member


Joined: Jan 07, 2009
Posts: 2

PostPosted: Wed Jan 07, 2009 6:43 am    Post subject: Reply with quote Back to top

You are reading it correctly.

As for your question about why the 2142 is before the Linksys and the Dlinks are after, well, its because the 2142 is designed to be placed before the router and is a "medium" between the ISP's modem and the Linksys. This is what was provided by Vonage.

As for the D-Links, they are designed to be wired from a router (like the Linksys). They only have ethernet inputs, no outputs.

Hope that helps clarify.
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Mon Jan 12, 2009 7:11 pm    Post subject: Reply with quote Back to top

You should review the DHCP settings in the network.

Personally, I think I'd try hanging the Vonage 2142 after the router. If you've got alot of network traffic, you can setup the QOS on the linksys to accomplish (and probably handle better) the same things from having the 2142 first. Did you make any adjustment's to the settings on either routers in this configuration? I'd suspect there is competition brewing in the setup for several things wanting to be the gateway.
View user's profile Send private message
loglive
New Forum Member
New Forum Member


Joined: Mar 22, 2006
Posts: 6

PostPosted: Mon Mar 23, 2009 11:10 pm    Post subject: Reply with quote Back to top

We'd like to see why you figured your network out this way first.

_________________
My domain name inspirations
View user's profile Send private message Visit poster's website
hopesdevid
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 16, 2009
Posts: 13

PostPosted: Wed Mar 25, 2009 5:52 am    Post subject: Re : Motorola Disconnects Constantly Reply with quote Back to top

Hi Friend,

Here i suggest to few things, Wired to Vonage Motorola VT2142-VC ,Wired to Linksys WRT54GS . I also have two Vonage D-Link VTA-VD wired through the Linksys.
I have had this setup for approx 6 months now, and haven’t had a problem until this last month.
Every 2-3 days, I loose the ability to connect to the internet on any machine (we have two - one wired to the Linksys and one wireless to it). At the same time, all the phone lines will go down.
On the Rogers Modem - all lights are lit. The same for the Linksys. On the Motorola VT2142-VC, only the Internet and Ethernet lights are lit - neither of the lines are and the Power light flashes.
The only way to fix this problem is to unplug everything, wait for 2 or so minutes, and then plug one item in at a time. Obviously, this is a pain.
Does anyone have any suggestions on how to fix this issue? The Rogers Modem works perfectly, as I have connected it directly to the Linksys, and all is well - which is why I am guessing it has something to do with the VT2142.


Thanks,

-----------------------------
- Houston Voip - http://www.actcabling.com
-----------------------------
View user's profile Send private message
vegasle
New Forum Member
New Forum Member


Joined: Apr 03, 2009
Posts: 2

PostPosted: Fri Apr 03, 2009 2:57 pm    Post subject: Reply with quote Back to top

this is issue was escalated to Vonage since Jan '09. Primarily causing the Motorola devices to disconnect after the IP is released from Rogers (this happends from time to time), the main problem is that Motorola's are not able to pick up the IP address automatically. This then forces a customer to reboot the device constantly.

There are few options to fix this, talk to Rogers about it...(impossible)...connect the Vonage Motorola behind your existing 3rd party router (Linksys) ..... or call in to have the Motorola replaced with a V-Portal (VDV21).
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New JeremyJat
New Today 15
Yesterday 15
Total 89168

Who Is On Site
Visitors 115
Members 0
Total 115


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.78 Seconds and 199 Pages In The Last 60 Seconds
The Vonage VoIP Forum