Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
GoonKast Posted:
Blind after the
manner of men,
since we can look
back we see what
we might have seen
...

In The Forum:
Vonage
Topic:
All pablo neruda short poems
On Apr 23, 2014 at 21:29:19

GoonKast Posted:
I thought it best,
however, to humor
his fancy, at
least for the
present, or until
...

In The Forum:
Vonage
Topic:
All purrforma plus
On Apr 23, 2014 at 16:59:19

GoonKast Posted:
It is Queens Club,
which, for fifty
years, has boasted
the power and
frequency
...

In The Forum:
Vonage
Topic:
Ask for the hartford courant archives
On Apr 23, 2014 at 14:41:35

GoonKast Posted:
How odd, they were
all Chigroes!
http://ebn6order
lasix.enjin.com
buy online
...

In The Forum:
Vonage
Topic:
Click to Pon and zi merch
On Apr 23, 2014 at 13:04:45

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29


Vonage VoIP Forums

Vonage In The News
Vonage Extends Home Phone Use and Savings Beyond the Front Door

Vonage Granted Another Three Patents

Syndication

Vonage Customer Reviews
Appreciation
Appreciation



Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



international connection
international connection



VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!



Should have signed up sooner!!!!
Should have signed up sooner!!!!




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
bwg80
New Forum Member
New Forum Member


Joined: Jan 07, 2009
Posts: 2

PostPosted: Tue Jan 06, 2009 11:54 pm    Post subject: Motorola VT2142-VC Disconnects Constantly Reply with quote Back to top

Hi There,

I have been searching the forums to see if anyone is experiencing this same issue, but haven't come across one yet.

I have the following setup:

Rogers Extreme Internet through Motorola Surfboard SB5100

Wired to

Vonage Motorola VT2142-VC

Wired to

Linksys WRT54GS

I also have two Vonage D-Link VTA-VD wired through the Linksys.

I have had this setup for approx 6 months now, and haven't had a problem until this last month.

Every 2-3 days, I loose the ability to connect to the internet on any machine (we have two - one wired to the Linksys and one wireless to it). At the same time, all the phone lines will go down.

On the Rogers Modem - all lights are lit. The same for the Linksys. On the Motorola VT2142-VC, only the Internet and Ethernet lights are lit - neither of the lines are and the Power light flashes.

The only way to fix this problem is to unplug everything, wait for 2 or so minutes, and then plug one item in at a time. Obviously, this is a pain.

Does anyone have any suggestions on how to fix this issue?

The Rogers Modem works perfectly, as I have connected it directly to the Linksys, and all is well - which is why I am guessing it has something to do with the VT2142.

Any help would be greatly appreciated!
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Wed Jan 07, 2009 3:34 am    Post subject: Reply with quote Back to top

Ok before I try to suggest anything

Am I reading this correctely

Surfboard
to
Vonage 2142
to
Linksys WRT54GS
to
(2) Vonage (more) D-Link


If I follow that correctly then I'd wonder about the Linksys router, but I should clarify first. Plus this seems a bit odd of a setup to me as to why 1 before and 2 after the router
View user's profile Send private message
bwg80
New Forum Member
New Forum Member


Joined: Jan 07, 2009
Posts: 2

PostPosted: Wed Jan 07, 2009 6:43 am    Post subject: Reply with quote Back to top

You are reading it correctly.

As for your question about why the 2142 is before the Linksys and the Dlinks are after, well, its because the 2142 is designed to be placed before the router and is a "medium" between the ISP's modem and the Linksys. This is what was provided by Vonage.

As for the D-Links, they are designed to be wired from a router (like the Linksys). They only have ethernet inputs, no outputs.

Hope that helps clarify.
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Mon Jan 12, 2009 7:11 pm    Post subject: Reply with quote Back to top

You should review the DHCP settings in the network.

Personally, I think I'd try hanging the Vonage 2142 after the router. If you've got alot of network traffic, you can setup the QOS on the linksys to accomplish (and probably handle better) the same things from having the 2142 first. Did you make any adjustment's to the settings on either routers in this configuration? I'd suspect there is competition brewing in the setup for several things wanting to be the gateway.
View user's profile Send private message
loglive
New Forum Member
New Forum Member


Joined: Mar 22, 2006
Posts: 6

PostPosted: Mon Mar 23, 2009 11:10 pm    Post subject: Reply with quote Back to top

We'd like to see why you figured your network out this way first.

_________________
My domain name inspirations
View user's profile Send private message Visit poster's website
hopesdevid
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 16, 2009
Posts: 13

PostPosted: Wed Mar 25, 2009 5:52 am    Post subject: Re : Motorola Disconnects Constantly Reply with quote Back to top

Hi Friend,

Here i suggest to few things, Wired to Vonage Motorola VT2142-VC ,Wired to Linksys WRT54GS . I also have two Vonage D-Link VTA-VD wired through the Linksys.
I have had this setup for approx 6 months now, and haven’t had a problem until this last month.
Every 2-3 days, I loose the ability to connect to the internet on any machine (we have two - one wired to the Linksys and one wireless to it). At the same time, all the phone lines will go down.
On the Rogers Modem - all lights are lit. The same for the Linksys. On the Motorola VT2142-VC, only the Internet and Ethernet lights are lit - neither of the lines are and the Power light flashes.
The only way to fix this problem is to unplug everything, wait for 2 or so minutes, and then plug one item in at a time. Obviously, this is a pain.
Does anyone have any suggestions on how to fix this issue? The Rogers Modem works perfectly, as I have connected it directly to the Linksys, and all is well - which is why I am guessing it has something to do with the VT2142.


Thanks,

-----------------------------
- Houston Voip - http://www.actcabling.com
-----------------------------
View user's profile Send private message
vegasle
New Forum Member
New Forum Member


Joined: Apr 03, 2009
Posts: 2

PostPosted: Fri Apr 03, 2009 2:57 pm    Post subject: Reply with quote Back to top

this is issue was escalated to Vonage since Jan '09. Primarily causing the Motorola devices to disconnect after the IP is released from Rogers (this happends from time to time), the main problem is that Motorola's are not able to pick up the IP address automatically. This then forces a customer to reboot the device constantly.

There are few options to fix this, talk to Rogers about it...(impossible)...connect the Vonage Motorola behind your existing 3rd party router (Linksys) ..... or call in to have the Motorola replaced with a V-Portal (VDV21).
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New JV06
New Today 10
Yesterday 7
Total 80844

Who Is On Site
Visitors 123
Members 2
Total 125


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 3.90
Change:   -0.04
Up to 15 Minute Delay

Site Search
 






†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.38 Seconds and 371 Pages In The Last 60 Seconds
The Vonage VoIP Forum