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vasus
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Joined: Jan 04, 2009
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PostPosted: Sun Jan 04, 2009 2:41 pm    Post subject: Cannot surf certain pages - problem never solved Reply with quote Back to top

I am actually looking at a topic which was posted earlier - but is not currently active

http://www.vonage-forum.com/ftopic14609.html


I cannot surf certin websites such as MSN, Hotmail, or check banking statement at Citibank. When I type in the URL and press enter / or click on a link leading to sites such as these, it shows in the bottom of the browser (using hotmail as an example) "Connecting to hotmail.com" then "Waiting for login.live.com" then "Transferring data from login.live.com," and thats it. Just a blank white page and the page does not load. Some websites I can view after much delay: the browser pauses at the transferring data screen for about a minute, and then loads the page. Others, such as hotmail.com, I cannot view at all.


I have a laptop and desktop with me.

Desktop -> VT2442 -> modem ---- Many sites dont open

Laptop -> VT2442 -> modem ---- Everything works!

Desktop -> modem ---- Everything works!

Can anyone tell me what the problem is? I suspect that there is some incompatibility between my router (VT2442) and my desktop.

I have tried all possible ways - MTU, reinstalling the drivers , updating the s/ws and even formatting my system.

Example of sites which dont open

www.msn.com
www.microsoft.com
www.java.com
https://www.icicibank.com

There are many other sites which dont open.

I have used tracert to track the packets - www.microsoft.com

I am pasting the information here .


Tracing route to lb1.www.ms.akadns.net [207.46.193.254]
over a maximum of 30 hops:

1 50 ms 46 ms 46 ms deleted to hide personal information
2 46 ms 46 ms 46 ms deleted to hide personal information
3 62 ms 62 ms 62 ms deleted to hide personal information
4 77 ms 75 ms 77 ms deleted to hide personal information
5 77 ms 77 ms 77 ms deleted to hide personal information
6 77 ms 77 ms 77 ms deleted to hide personal information
7 312 ms 312 ms 311 ms deleted to hide personal information
8 312 ms 312 ms 312 ms deleted to hide personal information
9 296 ms 296 ms 296 ms deleted to hide personal information
10 312 ms 312 ms 312 ms deleted to hide personal information
11 31
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.

After this request times out.

Can someone please help me ? Thanks in advance


Last edited by vasus on Tue Jan 06, 2009 3:10 pm; edited 1 time in total
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kmann
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Joined: Jan 03, 2009
Posts: 86

PostPosted: Sun Jan 04, 2009 5:13 pm    Post subject: Reply with quote Back to top

What DNS servers are indicated on the PC when everything functions?
-and-
What DNS servers are indicated on the PC when everything fails?
More and more ISPs are denying ports used for secure connections if the DNS server is outside of their logical network.
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ed56
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Mon Jan 05, 2009 8:13 am    Post subject: Reply with quote Back to top

kmann wrote:
More and more ISPs are denying ports used for secure connections if the DNS server is outside of their logical network.


Why is this . . . a lot of folks use Open DNS or others, either as a primary or secondary DNS, which always seemed to make a lot of sense to me, especially when from time to time, the local ISP DNS server does not update correctly. Denying SSL just because you are using an outside DNS makes little sense to me, but I am sure there is a reason.

Perhaps a DNS server that has been hacked pointing one to a phishing page?

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vasus
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Joined: Jan 04, 2009
Posts: 9

PostPosted: Tue Jan 06, 2009 12:39 pm    Post subject: Reply with quote Back to top

Here is the DNS servers info when it doesnt work

Desktop -> VT2442 -> Modem

Ethernet adapter Local Area Connection:

deleted to hide personal information

Here it is when it works

Desktop -> Modem

deleted to hide personal information

I have a question :

If connecting through Vt2442 was the problem then how is my laptop able to connect thru the same modem at the same time and work good? It opens all the sites when I use my laptop.


Last edited by vasus on Tue Jan 06, 2009 3:11 pm; edited 1 time in total
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trekologer
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Joined: Dec 04, 2005
Posts: 350

PostPosted: Tue Jan 06, 2009 12:42 pm    Post subject: Reply with quote Back to top

Try doing this: go into the LAN setup page of the VT2442 and check the box next to "Apply ISP DNS, SNTP". Save the changes. Reboot your PC.
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vasus
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Posts: 9

PostPosted: Tue Jan 06, 2009 1:04 pm    Post subject: Reply with quote Back to top

Nope it dint work Sad
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ed56
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Jan 06, 2009 1:08 pm    Post subject: Reply with quote Back to top

You may also want to flush your DNS cache by going to the command prompt and typing:

ipconfig /flushdns

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vasus
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Posts: 9

PostPosted: Tue Jan 06, 2009 1:09 pm    Post subject: Reply with quote Back to top

Nope ... I have tried - flushdns before and even now it doesnt work.... Sad
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ed56
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Jan 06, 2009 1:25 pm    Post subject: Reply with quote Back to top

What I would do to at least nail this down is set a static IP 192.168.15.10 for instance, Gateway 192.168.15.1 and DNS (use both a primary and secondary of 208.67.222.222 and
208.67.220.220 (these are Open DNS servers).

If this works, change the DNS back to 192.168.15.1 and see if it works.

If it does, I would start my DHCP IP assignment on the router above 192.168.15.2 and see if that works.

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ed56
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Posts: 832

PostPosted: Tue Jan 06, 2009 1:52 pm    Post subject: Reply with quote Back to top

If no luck in the above check the registry for your MTU size. The default is 1500. Try lowering 10 1492 or 1392.

Packet fragmentation may cause some HTTP sites to time out, or so they say. (see http://support.iprimus.com.au/index.php?option=com_content&task=view&id=352&Itemid=214)

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