Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
Jdwags
New Forum Member
New Forum Member


Joined: Jan 02, 2009
Posts: 6

PostPosted: Fri Jan 02, 2009 8:29 pm    Post subject: Choppy outgoing speech using vt2442 and wrt54gl Reply with quote Back to top

Hello everyone. Let me first thank anyone in advance who can help out with the trouble I am having. I appreciate it a lot! I have read a lot about the choppiness that we can experience with outgoing voice, but there is so much info out there it is making my head spin! Here's my situation:

Calling while using utorrent produces very choppy audio for the person on the other end. It is so bad they can't here most of what I say. I can hear them perfectly fine. Before I go any further, here are some of my specs:

Camp Hill, PA (by Harrisburg)
Comcast hi-speed cable
Speed according to them is ~4mbps down and ~1mbps up
Modem--Motorola surfboard sb5100

going to

Linksys wrt54gl w/ latest linksys firmware

going to

1. Motorola vt2442
2. My computer
3. Laptop via wireless (not used much)

Here's my speed data w/out anything else running (vonage quality set to high for all tests). All tests reported were taken at about 7:30-8:30 pm.

Speed test statistics
---------------------
Download speed: 3295928 bps
Upload speed: 1234712 bps
Quality of service: 77 %
Download test type: socket
Upload test type: socket
Maximum download pause: 193 ms
Average download pause: 6 ms
Minimum round trip time to server: 82 ms
Average round trip time to server: 115 ms

Voip test statistics
--------------------
Jitter: you --> server: 17.5 ms
Jitter: server --> you: 5.1 ms
Packet loss: you --> server: 0.1 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 20
Estimated MOS score: 3.7

Here's the same test 15 minutes later.


Speed test statistics
---------------------
Download speed: 2950624 bps
Upload speed: 1405320 bps
Quality of service: 47 %
Download test type: socket
Upload test type: socket
Maximum download pause: 308 ms
Average download pause: 7 ms
Minimum round trip time to server: 65 ms
Average round trip time to server: 67 ms

Voip test statistics
--------------------
Jitter: you --> server: 11.3 ms
Jitter: server --> you: 4.1 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 23
Estimated MOS score: 3.9

And again 5 minutes after test #2


Speed test statistics
---------------------
Download speed: 3120088 bps
Upload speed: 1200184 bps
Quality of service: 87 %
Download test type: socket
Upload test type: socket
Maximum download pause: 239 ms
Average download pause: 6 ms
Minimum round trip time to server: 68 ms
Average round trip time to server: 91 ms

Voip test statistics
--------------------
Jitter: you --> server: 25.1 ms
Jitter: server --> you: 6.6 ms
Packet loss: you --> server: 0.1 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 20
Estimated MOS score: 3.6


I ran this test almost 50 times throughout the day today and have had QOS of from the 30's up to the high 80's. Jitter ranges from ~10-77.

Here is a test about 15 min after test#3 above w/ utorrent running with a 15kbps upload.


Speed test statistics
---------------------
Download speed: 2928376 bps
Upload speed: 1391896 bps
Quality of service: 72 %
Download test type: socket
Upload test type: socket
Maximum download pause: 272 ms
Average download pause: 7 ms
Minimum round trip time to server: 66 ms
Average round trip time to server: 153 ms

Voip test statistics
--------------------
Jitter: you --> server: 25.5 ms
Jitter: server --> you: 3.9 ms
Packet loss: you --> server: 0.1 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 23
Estimated MOS score: 3.6

...and again 5 min later w/ utorrent.


Speed test statistics
---------------------
Download speed: 3124944 bps
Upload speed: 982856 bps
Quality of service: 54 %
Download test type: socket
Upload test type: socket
Maximum download pause: 269 ms
Average download pause: 6 ms
Minimum round trip time to server: 68 ms
Average round trip time to server: 157 ms

Voip test statistics
--------------------
Jitter: you --> server: 34.6 ms
Jitter: server --> you: 4.7 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 16
Estimated MOS score: 3.7



I have had utorrent running in the past w/ minimal impact on my phone. Callers might say about slight choppiness, but nothing major. My Vonage was set always set to highest quality, and my utorrent upload speed is only set for 15kbps.

Over holiday break, folks had major problems hearing anything I said. Only bits and pieces of speech were getting through. Again, I could hear them fine.

So I decreased my upload speed in utorrent to 5kbps and reduced my Vonage quality to high. Folks still had trouble hearing me.

I have tried to set the QOS in my router like mentioned in other posts (with both auto and manual) but the trouble continues.

My apologies for the length of the post, but I wanted to give as much info as possible. Thank you again for your help everyone!
View user's profile Send private message
kmann
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 03, 2009
Posts: 86

PostPosted: Sat Jan 03, 2009 12:03 am    Post subject: Static address and DMZ Reply with quote Back to top

Configure the WAN interface of the VT2442 as static (ip address) outside of the dhcp pool defined by the Linksys wrt54gl (but in the same subnet) and set that address as a DMZ on the Linksys wrt54gl.
View user's profile Send private message
Jdwags
New Forum Member
New Forum Member


Joined: Jan 02, 2009
Posts: 6

PostPosted: Sat Jan 03, 2009 10:38 pm    Post subject: Reply with quote Back to top

Thanks! Will try this tomorrow. Just want to double check your instructions (I'm not the best with all this).

I can't log into the 2442 w/ my desktop hooked into it, I am guessing b/c I have a static ip set up with it and my GL. I could hook a line up to the 2442 w/ my laptop and I should be able to login.

If my GT says my ip range is blah.blah.blah.100-149 I should use all the same beginning numbers but make the last set 150 or above?

Use the subnet stated in the GT setup screen.

Allow DMZ and put the address I entered in the 2442 in this box.

Not to be a total goof, but what will these settings do? Is it to give the data from the Vonage device and easier road to travel?
View user's profile Send private message
tambuyser
New Forum Member
New Forum Member


Joined: Jan 04, 2009
Posts: 1

PostPosted: Sun Jan 04, 2009 2:00 am    Post subject: Reply with quote Back to top

Jdawgs,
I have no idea what all that stuff means that ypu posted but I picked up on one thing: U Torrent
My daughter has been about ready to kill me for changing to Vonage. and for the last 3 days she hasnt been able to talk to her boyfriend.the problem was exactly what you discribed as the trouble that you were having.

I read your post and I know she is downloading something with Utorrent. I showed her your post.she shut the program down and she is now talking to her sweetie!

Im so glad she isnt going to kill me in my sleep! Very Happy

Sherry
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Sun Jan 04, 2009 3:53 am    Post subject: Reply with quote Back to top

Here's a great thread in which VonTechMgr respons about torrents and Vonage service. He points out some things worth noting

http://www.vonage-forum.com/ftopic23376.html

I've got some questions about your test results but I haven't time to think through them right now. I'll revist it this later today
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Sun Jan 04, 2009 4:16 am    Post subject: Reply with quote Back to top

Oh and one more idea

It'd be nice to compare the test with the computer directly hooked up through the modem.

You could also try using the Vonage adapter directly into the surfboard for a bit and see what that does.

Your jitter up shouldn't be that high. So that's why it would be nice to try the test without the router in place.

And read the thread I posted earlier
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Sun Jan 04, 2009 11:07 am    Post subject: Reply with quote Back to top

Another thing Jdawgs may want to try is flashing the firmware on the WRT54GL to DD-WRT or Tomato if the hardware version permits. Reason I say this is because the Linksys firmware's QOS is really a POS. It performs much better under the 3rd party firmware. Since QOS is enabled and unless it is not configured properly, it does not appear to be functioning as it should.

Make sure your torrent client is set to a max upload of 5kbps by checking the actual upload speed where you view torrent activity to confirm. If there are multiple people connected and each is getting 5kbps or more, then it is wrong. If 10 people are downloading from you, your upload should be no more then 5kbps total split across all connections.

Confirm exactly how you configured the QOS. You mentioned manual and auto but did not describe exactly what you were assigning and how. Are you assigning High priority to the Vonage adapter by MAC address, by the physical port it is connected to, by protocol, or by service port?
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Jan 04, 2009 11:28 am    Post subject: Reply with quote Back to top

Aside from the issues of using Vonage with U Torrents, I'd be concerned about some of the tests run with nothing else running. The max pauses and jitters are pretty high.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Sun Jan 04, 2009 1:20 pm    Post subject: Reply with quote Back to top

You also ran the test between 730 and 8 PM which is about the most used peak hours and since your results were not good, this could indicate your cable node is heavily congested. Try to run the tests during different times and see if your results differ.
View user's profile Send private message
Jdwags
New Forum Member
New Forum Member


Joined: Jan 02, 2009
Posts: 6

PostPosted: Sun Jan 04, 2009 3:13 pm    Post subject: Reply with quote Back to top

Hi everyone, thanks for your time in dealing with this. When I posted my tests above, it was with QOS disabled. I had tried QOS earlier in the day, but it didn't seem to help w/ anything. Here is what I did:

I went into the linksys setup and enable QOS w/ auto selected. I set port 1 (vonage device) as high, and port 2 (computer) as low. I started up utorrent at 5kbps upload and called a family member. I could hear them, but they had problems hearing me.

As mentioned in some other threads regarding QOS I tried to go with manual. Comcast says my upload speed is 1100 so I set it at 950 to start...same problems. I kept bumping down my speed but the problem persisted.

I even turned my upload in utorrent to down to 1kbps but the problem continued.

I was talking to my father about my frustration last night (without anything else running) and he mentioned that when we talk he can still here small cut-outs (very tiny)every now and then...even when utorrent isn't running. He said that it is so small that it doesn't really have an impact on the conversation, but that it is still there some times.

I also ran some test at various times throughout the day and with QOS ranging from the high 30's to the 70's and jitter going from 10's to 40's (nothing else running).

How about I run some tests again w/ my current setup. I will then run some tests using just the Vonage router hooked up to the modem. I'll post the results when I am finished.

Thanks again everyone for your help. I really appreciate it.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New ElisseyOa
New Today 3
Yesterday 6
Total 99004

Who Is On Site
Visitors 93
Members 0
Total 93


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.71 Seconds and 543 Pages In The Last 60 Seconds
The Vonage VoIP Forum