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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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Barcroft
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Joined: Dec 31, 2008
Posts: 2

PostPosted: Thu Jan 01, 2009 5:36 pm    Post subject: Help. I can't use my V-Phone. Reply with quote Back to top

[font=Times New Roman] [/font] I bought into Vonage at the store with a wireless and a modem and received one telephone number. Later i bought a V-Phone and plugged it in the USB slot. I tried to register it to no avail. I tried to transfer the telephone number from the modem and could not do it because i could not change onto the V phone. HELP Eek Cry Barcroft
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outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Thu Jan 01, 2009 6:07 pm    Post subject: Reply with quote Back to top

Wait.

So you have an existing Vonage adapter. This presumably works and has an active account.

You bought a v-phone and can't get it registered and therefore cannot transfer the number into the V-Phone????

If this is true you need to get the V-Phone registered into the account. Where did you buy it from? But this is likely going to take a call to Vonage customer service to rectify.

Once added to the existing account you should be able to change it whenever you wish through the dashboard. But it does sound like a call to Vonage is in order

Good Luck
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Barcroft
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Joined: Dec 31, 2008
Posts: 2

PostPosted: Thu Jan 01, 2009 6:13 pm    Post subject: v-phone Reply with quote Back to top

thanks for trying to help. prob is i do have the Mac # for the v-phone but i am in germany now and dont have a way to call Vonage. is there an email for them that i can ask for their help or correction. Obviously, i am not very computer literate so i am having a very hard time makiing it work. HELP
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outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Thu Jan 01, 2009 6:26 pm    Post subject: Reply with quote Back to top

So the first adapter is not being used
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medsoftec
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New Forum Member


Joined: Jan 02, 2009
Posts: 2

PostPosted: Thu Jan 01, 2009 10:07 pm    Post subject: Use Bought it from a store link Reply with quote Back to top

if you have an account with Vonage you can your new V-Phone mac address to your account without calling Vonage. All you have to do is to use the link " Bought it at a store" http://www.vonage.com/retail_subscribe/
then choose the option that says : Current Customer Login:
Add a Vonage retail device to my account.
follow the links that will ask you for your online account username and password and the mac address of your new V-Phone.
If you have any problem adding the mac address then you have to call Vonage customer care.
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