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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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Barcroft
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Joined: Dec 31, 2008
Posts: 2

PostPosted: Thu Jan 01, 2009 5:36 pm    Post subject: Help. I can't use my V-Phone. Reply with quote Back to top

[font=Times New Roman] [/font] I bought into Vonage at the store with a wireless and a modem and received one telephone number. Later i bought a V-Phone and plugged it in the USB slot. I tried to register it to no avail. I tried to transfer the telephone number from the modem and could not do it because i could not change onto the V phone. HELP Eek Cry Barcroft
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outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Thu Jan 01, 2009 6:07 pm    Post subject: Reply with quote Back to top

Wait.

So you have an existing Vonage adapter. This presumably works and has an active account.

You bought a v-phone and can't get it registered and therefore cannot transfer the number into the V-Phone????

If this is true you need to get the V-Phone registered into the account. Where did you buy it from? But this is likely going to take a call to Vonage customer service to rectify.

Once added to the existing account you should be able to change it whenever you wish through the dashboard. But it does sound like a call to Vonage is in order

Good Luck
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Barcroft
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Joined: Dec 31, 2008
Posts: 2

PostPosted: Thu Jan 01, 2009 6:13 pm    Post subject: v-phone Reply with quote Back to top

thanks for trying to help. prob is i do have the Mac # for the v-phone but i am in germany now and dont have a way to call Vonage. is there an email for them that i can ask for their help or correction. Obviously, i am not very computer literate so i am having a very hard time makiing it work. HELP
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outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Thu Jan 01, 2009 6:26 pm    Post subject: Reply with quote Back to top

So the first adapter is not being used
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medsoftec
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New Forum Member


Joined: Jan 02, 2009
Posts: 2

PostPosted: Thu Jan 01, 2009 10:07 pm    Post subject: Use Bought it from a store link Reply with quote Back to top

if you have an account with Vonage you can your new V-Phone mac address to your account without calling Vonage. All you have to do is to use the link " Bought it at a store" http://www.vonage.com/retail_subscribe/
then choose the option that says : Current Customer Login:
Add a Vonage retail device to my account.
follow the links that will ask you for your online account username and password and the mac address of your new V-Phone.
If you have any problem adding the mac address then you have to call Vonage customer care.
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