Can't login to new VDV21-VD

Posts: 6 · New Forum Member Joined: Jan 01, 2009 Posts: 6

I'm wanting to setup port forwarding on my VDV21-VD according to the instructions shown at the URL below.

I cannot seem to get an http connection to the device. It seems to be working properly in all other respects but I get nothing when I point my browser to 192.168.15.1, even when directly connected to the unit.

Any tips?

Thanks,

Douglas

Port forwarding instructions:
http://portforward.com/english/routers/port_forwarding/Vonage/VDV21-VD/Echolink.htm

Posts: 99 · Vonage Forum Senior Joined: Dec 25, 2007 Posts: 99

try this format

click it

http://192.168.15.1/

PSJ aka Marc

.

Posts: 6 · New Forum Member Joined: Jan 01, 2009 Posts: 6

same result. No response.

Posts: 99 · Vonage Forum Senior Joined: Dec 25, 2007 Posts: 99

dgennetten wrote:

same result. No response.

strange.

try resetting the device....using the little reset pin on the rear....if that doesn't work unplug it a few minutes.

PSJ aka Marc

.

Posts: 628 · Posted: Wed Dec 31, 2008 9:47 pm Post subject:

Click on start, then go to run, then type cmd and click OK. Then go to the PC-DOS window and type ipconfig.

What IP address does your PC have?
What is the default GW IP address?

Your PC must be connected to the LAN port on the V-Portal so that is is on the same LAN.

If your using a PC that is connected to another router that the V-Portal connects to, you wont be able to access it this way.

So make sure your PC has an IP of 192.168.15.x before going any further.

Posts: 6 · New Forum Member Joined: Jan 01, 2009 Posts: 6

Its all good.

IP: 192.168.15.4
GW: 192.168.15.1

still no luck...

Posts: 6 · New Forum Member Joined: Jan 01, 2009 Posts: 6

Found the problem! Sort of.

I was using Chrome which for some reason doesnt work in this case. IE is fine. Why would that be???

Posts: 628 · Posted: Wed Dec 31, 2008 10:17 pm Post subject:

Possibly a browser security option that is enabled.

Posts: 4751 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4751

I just tried Chrome with a VT2442. That doesn't work either.

Posts: 628 · Posted: Sun Jan 04, 2009 10:54 am Post subject:

Can Chrome log into any router's web interface? Meaning non Vonage branded routers such as Linksys, D-Link, Netgear, SMC, TrendNet, etc... This would be good to know for future posters with this issue.