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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
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Ontario to my home
in
Scarborough, Onta
rio
...

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Topic:
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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

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Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
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...

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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
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jagman
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 30, 2008
Posts: 11

PostPosted: Tue Dec 30, 2008 1:59 pm    Post subject: Good cordless phone for Vonage? Reply with quote Back to top

First, my setup:

SpeedStream DSL modem connected to AT&T/SBC -> Netgear FM114P ProSafe router -> Motorola VT1005V Voip modem -> house twisted pair wiring to:
Panasonic KX-TG5432 5.8 GHz cordless phone and aa couple other corded phones

I just did the Voip test, getting all positive results. I SHOULD be getting very good Voip quality.

The problem is I often get complaints from the called party that they can barely hear me, my voice is breaking up, etc. Also, if I leave a message on someone's answering machine they tell me they can't understand it. It's bee this way from the beginning, several years, and I've several times tried to get to the bottom of it. I have plugged the Panasonic directly into the Voip modem without noticably improvement, but it's really hard to tell because I can't leave it that way for long because of the inconvenience of not having the other phones connected. Today I tried something else; placed a call to a friend with teh Panasonic, who reported a buzz on the line. Then plugged an cheap old corded phone in place of the Panasonic cordless and called again. He said it was much better.

So, the question.... is there a cordless phone that would be better for Vonage? I know this question have been discussed before, but a Google pulls up only threads from 2003 which recomended 2.3 GHz phones.

TIA
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Dec 30, 2008 7:05 pm    Post subject: Reply with quote Back to top

2.4 GHz cordless phones should be avoided if you're running a wireless network. Other than that, any good cordless should work fine with Vonage. I suspect that the unit that was giving you problems was just a defective phone.

_________________
Steve Gray
Orlando, FL
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PSJ
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 25, 2007
Posts: 99

PostPosted: Wed Dec 31, 2008 9:52 pm    Post subject: Reply with quote Back to top

the newest cordless technology is DECT 6.


I use the

"Vonage Whole house System DECT 6 "

the system comes with the new V-Portal and has 3 phones.

would be a great choice for you....seeing how your still using the old Motorola adapter.

the phone system will work using your adapter.

but you could do what I did....just add the new V-portal to your account ( moving your number to the V-Portal )

keep your Motorola in your account ( as a back-up )

and if something happens to the V-Portal....you can move to the motorola with a click of your mouse....using your on-line account.



PSJ aka Marc


.
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jagman
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 30, 2008
Posts: 11

PostPosted: Thu Jan 01, 2009 3:31 pm    Post subject: Reply with quote Back to top

Steve48 wrote:
2.4 GHz cordless phones should be avoided if you're running a wireless network. Other than that, any good cordless should work fine with Vonage. I suspect that the unit that was giving you problems was just a defective phone.


How do I find a "good" cordless phone? I hace a lot of respect for the Panasonic brand, but really wonder about this KX-TG5432.
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jagman
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 30, 2008
Posts: 11

PostPosted: Thu Jan 01, 2009 3:35 pm    Post subject: Reply with quote Back to top

PSJ wrote:
the newest cordless technology is DECT 6.


I use the

"Vonage Whole house System DECT 6 "

the system comes with the new V-Portal and has 3 phones.

would be a great choice for you....seeing how your still using the old Motorola adapter.

the phone system will work using your adapter.

but you could do what I did....just add the new V-portal to your account ( moving your number to the V-Portal )

keep your Motorola in your account ( as a back-up )

and if something happens to the V-Portal....you can move to the motorola with a click of your mouse....using your on-line account.



PSJ aka Marc


.


Pretty pricy piece of equipment when all I need is a phone. Don't know what V-Portal is, which means I don't need it. Thanks anyway.
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PSJ
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 25, 2007
Posts: 99

PostPosted: Thu Jan 01, 2009 4:03 pm    Post subject: Reply with quote Back to top

jagman wrote:


Pretty pricy piece of equipment when all I need is a phone. Don't know what V-Portal is, which means I don't need it. Thanks anyway.




Sorry, for trying to help.



PSJ aka Marc

.
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outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Thu Jan 01, 2009 6:00 pm    Post subject: Re: Good cordless phone for Vonage? Reply with quote Back to top

jagman wrote:
First, my setup:

SpeedStream DSL modem connected to AT&T/SBC -> Netgear FM114P ProSafe router -> Motorola VT1005V Voip modem -> house twisted pair wiring to:
Panasonic KX-TG5432 5.8 GHz cordless phone and aa couple other corded phones

I just did the Voip test, getting all positive results. I SHOULD be getting very good Voip quality.

The problem is I often get complaints from the called party that they can barely hear me, my voice is breaking up, etc. Also, if I leave a message on someone's answering machine they tell me they can't understand it. It's bee this way from the beginning, several years, and I've several times tried to get to the bottom of it. I have plugged the Panasonic directly into the Voip modem without noticably improvement, but it's really hard to tell because I can't leave it that way for long because of the inconvenience of not having the other phones connected. Today I tried something else; placed a call to a friend with teh Panasonic, who reported a buzz on the line. Then plugged an cheap old corded phone in place of the Panasonic cordless and called again. He said it was much better.

So, the question.... is there a cordless phone that would be better for Vonage? I know this question have been discussed before, but a Google pulls up only threads from 2003 which recomended 2.3 GHz phones.

TIA


Still what are you test results. Flaky upload and latency can contribute well to making it hard to hear you. Also, try a lower bandwidth setting in the dashboard if you haven't already
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Thu Jan 01, 2009 9:09 pm    Post subject: Reply with quote Back to top

Please also keep in mind that running a Voip test is not even close to being accurate.

The test runs between you and some random server that hosts the Voip test. While you may have a great path between you and this random server, does not mean your packets will traverse anywhere near the same set of hops across the internet when going to a Vonage media relay.

So if at anytime, there is an issue with the route your ISP is using to get to a Vonage subnet or even at one of the IP handoff's your ISP uses between you and Vonage, you could experience issues.

So in the terms of Vonage, your audio is UDP packets and any packets that do not make it to an end point are not retransmitted.

Another issue you could have is with your router. The FM114P is an older model Netgear. It does not have QOS functions. So the slightest bit of traffic on your LAN could affect your upstream packets through the router out to the internet. This could be someone browsing the internet, a PC that is running things such a P2P, a virus, or gaming.

It also has DOS detection with the SPI feature. If SPI is inspecting all your packets, many of them could be discarded. This is something you should turn off. At last but not least, while I am sure you have secured your wireless router with some sort of security preventing people from leeching off of your connection.
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jagman
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 30, 2008
Posts: 11

PostPosted: Thu Jan 01, 2009 10:43 pm    Post subject: Re: Good cordless phone for Vonage? Reply with quote Back to top

outerfire wrote:


Still what are you test results. Flaky upload and latency can contribute well to making it hard to hear you. Also, try a lower bandwidth setting in the dashboard if you haven't already


I used the Voip test offered from the Vonage main Web page. As I summarized, the results were very positive... nothing lept out as a big problem, or any problem at all. I was going to do the test again just now to send you the specific numbers, but it doesn't seem to be working right now.

Don't know what the dash board is, so I guess I haven't tried adjusting it. Where does one find the dashboard?

Thanks.
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jagman
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 30, 2008
Posts: 11

PostPosted: Thu Jan 01, 2009 10:53 pm    Post subject: Reply with quote Back to top

VonTechMgr wrote:
Please also keep in mind that running a Voip test is not even close to being accurate.


Well, it's offered from a menu on the Vonage Web page, so I assumed it meant something.


Quote:


The test runs between you and some random server that hosts the Voip test. While you may have a great path between you and this random server, does not mean your packets will traverse anywhere near the same set of hops across the internet when going to a Vonage media relay.

So if at anytime, there is an issue with the route your ISP is using to get to a Vonage subnet or even at one of the IP handoff's your ISP uses between you and Vonage, you could experience issues.

So in the terms of Vonage, your audio is UDP packets and any packets that do not make it to an end point are not retransmitted.





Don't know what to do about that



Quote:


Another issue you could have is with your router. The FM114P is an older model Netgear. It does not have QOS functions. So the slightest bit of traffic on your LAN could affect your upstream packets through the router out to the internet. This could be someone browsing the internet, a PC that is running things such a P2P, a virus, or gaming.


there is only one other person on the LAN, my wife. She is not a gamer, and often my problems occur when she's taking her nap.

Quote:

It also has DOS detection with the SPI feature. If SPI is inspecting all your packets, many of them could be discarded. This is something you should turn off. At last but not least, while I am sure you have secured your wireless router with some sort of security preventing people from leeching off of your connection.


I do have DOS on... thought it was important. I'll turn it off and see if things improve.

And yes, I do have LAN access secured.

Thank you very much for some very insightful suggestions. I do appreciate it.
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