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PostPosted: Tue Dec 23, 2008 9:48 am    Post subject: 2 line phone + automatic call forwarding / auto-attendant Reply with quote Back to top

This isn't a completely Vonage-oriented question but I hope somebody here will know of a solution.

I am looking to get a phone that will be able to deal with 2 phone lines. One will be plugged into my Vonage line and the other to my 'hard-wired' buzzer line for my appartment. What I'd ideally want is for the phone to have some kind of simulring function (like the one on Vonage) that, when someone buzzes my appartment number, causes the phone to ring and for my cell to ring, by dialling its number on the Vonage line. I'm not sure what this is called but I've tried using multiple terms on google including automatic call forwarding / transfer and auto-attendant, though I don't really know the differences between the 3.

I've been looking for quite a long time and I think the closest I've come is the 'AirWay phone system': On the instruction manual for their cheapest model, the 308, it says:
"Your AirWay system allows you to forward incoming calls on a specific line to another external phone number. Note: This procedure will tie up two lines while a forwarded call is in progress." The note makes me assume that it is using the other line to make the outgoing call. Unfortunately I don't think this would cause the actual phone to ring itself. In addition, by looking at the build quality of the thing I can't imagine it would have the intuition to not forward the call (and probably cut me off) if I was talking on my Vonage line at the same time.

The reason I'm so specific as to its function is that my cell can't be on all the time and it doesn't get reception in my appartment anyway so the phone would have to ring itself. And the reason I would want to be able to pick up the phone for an appartment buzzer on my cell is that sometimes I am in the building just round the corner and I'd be able to take deliveries when I'm not actually in my appartment.

The icing on the cake would be that the phone is wireless but I can't imagine there are too many phones out there, if any, that fit my ideal specifications so a corded phone would do too. After another month or two of searching and asking I'll just go for a normal two-line DECT phone... at the moment I don't even have a dedicated phone for my buzzer! And if anybody thinks what I want is beyond telephonic engineering let me know and I can get myself a 2-line phone earlier.

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PostPosted: Tue Dec 23, 2008 1:57 pm    Post subject: Reply with quote Back to top

Well - I can't say that I know of a solution for your situation but I do have a question. Is there any way that your building can use a dial-out system to buzz people into the building? I have family in Chicago that the complex dials whatever number you want. As such, they have their cell number in the complex's system. When someone comes it rings the mobile and they can either allow or deny access from there.

In your case, you could have the system call your Vonage number and simulring your Vonage with your cell.

Just my $.02. Wink
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PostPosted: Tue Dec 23, 2008 3:17 pm    Post subject: Reply with quote Back to top

I really wish it worked like that but I did call property management and they confirmed that the buzzer system didn't call my number but it was wired into the phone line in my apartment. I did a test this morning and that is definitely how it works. Things in Toronto can be kind of backward...
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