1136 Download Bandwidth with Comcast

Posts: 13 · Vonage Forum Associate Joined: Jan 10, 2005 Posts: 13

Just spoke with Comcast and they told me to go to pcpitstop.com to run my test, my results were 1136 download bandwith, the rep stated that was a little low, she then suggested I clear my cookies and and then run either adaware or spybot and that should give you a higher download bandwith. Well. I ran both applications and my bandwidth is still approx 1136. I haven't called back Comcast yet to give my results but the rep stated before I got off the phone that everything seemed okay because she was running some tests on her end. Any suggestions?

Posts: 3198 · Posted: Thu Jan 13, 2005 12:47 pm Post subject:

don't remember if you said it somewhere else, but do you have the Toshiba PCX1100 cable modem?

Posts: 13 · Vonage Forum Associate Joined: Jan 10, 2005 Posts: 13

No, i have a RCA DCM315 MODEM provided by Comcast

Posts: 8 · New Forum Member Joined: May 27, 2004 Posts: 8

The CSR will ask if you have defraged your hard disck yet.....

Not even close.....

Posts: 3198 · Posted: Thu Jan 13, 2005 3:42 pm Post subject:

heh
well anyway, there is apparently some issue between you and your isp. it may be your computer or router if you have one, or it could be the hub you connect to (isp). apparently you're getting good signal levels and whatnot. do they not have a local download test? do they provide web space for you? if so, I would upload something to the web space and see what upload and download speeds you get with it. having a test at a local server proves the problem is you/your isp or not.

Posts: 34

Bluesters wrote:

Just spoke with Comcast and they told me to go to pcpitstop.com to run my test, my results were 1136 download bandwith, the rep stated that was a little low, she then suggested I clear my cookies and and then run either adaware or spybot and that should give you a higher download bandwith. Well. I ran both applications and my bandwidth is still approx 1136. I haven't called back Comcast yet to give my results but the rep stated before I got off the phone that everything seemed okay because she was running some tests on her end. Any suggestions?

Bluesters -- don't take that as gospel... I gotta ancient Compaq here that's chugging along with 2 P3 586 MHz chips... and posted a download from that page at 536 kbs (Test details: 800 kilobytes downloaded in 11.953 seconds). Ran the same test from my other PC (a less ancient P3) and got 2630 kbs (Test details: 3354 kilobytes downloaded in 10.203 seconds).

Mind you, both PCs are using same router that's connected to a single cable modem.

Seems to me that the PC performance is too large a factor...

Posts: 13 · Vonage Forum Associate Joined: Jan 10, 2005 Posts: 13

Don't take what as gospel, the fact that my bandwidth test was only 1136 or that the Comcast rep said everything was OK. Didn't quite understand

Posts: 34 · Posted: Sat Jan 15, 2005 6:09 am Post subject:

The results of the bandwidth test seem questionable to me. It tests bandwidth to/from your PC.

Vonage calls go to/from your adaptor (which doesn't have any of the adware, spyware, antivirus or other stuff which slow down processing). The actuals to and from your adaptor are probably different than the results from the web test.

Posts: 13 · Vonage Forum Associate Joined: Jan 10, 2005 Posts: 13

Ok Thanks, So my problem lies in my adapter. How do I get clearer calls on my phone conversations. I can hear the other end perfectly, the other end has a hard time hearing me.
Thanks for your help Crisp

Posts: 34 · Posted: Sat Jan 15, 2005 1:28 pm Post subject:

Blue,
You'll also want to look at the nasty trip of packet loss, delay and latency (the speed test here is a good start, and a lot of folks check http://testyour voip.com too).

Speed is always good, but quality of connection is your best bet for clear calling.

Good Luck!