Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
willieri18 Posted:
Sexy pictures each
day http://free3d
porn.dancortesepor
n.fetlifeblog.com/
?tamara
...

In The Forum:
Vonage
Topic:
Dirty Porn Photos, daily updated galleries
On Sep 11, 2020 at 22:07:24

kaseyob18 Posted:
Best Nude
Playmates &
Centerfolds,
Beautiful
galleries daily
updates http://po
rngetsborig.energ
...

In The Forum:
Hard Wiring - Installation
Topic:
Daily updated super sexy photo galleries
On Sep 06, 2020 at 17:48:05

brianazv2 Posted:
Hot teen
pics http://freeg
irlporn.bestsexybl
og.com/?april
free ipod
...

In The Forum:
Hard Wiring - Installation
Topic:
New super hot photo galleries, daily updated collections
On Aug 21, 2020 at 00:14:50

eunicekh69 Posted:
Nude Sex Pics,
Sexy Naked Women,
Hot Girls
Porn http://voyer
pornmovies.miyuhot
.com/?nancy
...

In The Forum:
Vonage
Topic:
Best Nude Playmates & Centerfolds, Beautiful galleries d
On Jun 27, 2020 at 12:01:35

jonisz18 Posted:
Scandal porn
galleries, daily
updated
lists http://hot.
free.porn.bestsexy
blog.com/?faith
...

In The Forum:
Hard Wiring - Installation
Topic:
Browse over 500 000 of the best porn galleries, daily update
On Jun 20, 2020 at 16:04:00

morganoj60 Posted:
Dirty Porn Photos,
daily updated
galleries http://
videoporn.relayblo
g.com/?yadira
...

In The Forum:
Vonage
Topic:
Nude Sex Pics, Sexy Naked Women, Hot Girls Porn
On Jun 19, 2020 at 07:55:43

katesj18 Posted:
Sexy photo
galleries, daily
updated
collections http:
//senior.dating.al
lproblog.com/?mari
na
...

In The Forum:
Vonage
Topic:
Enjoy our scandal amateur galleries that looks incredibly di
On Jun 04, 2020 at 14:37:02

deanavl16 Posted:
Free Porn Pictures
and Best HD Sex
Photos http://les
bianlive.instasexy
blog.com/?diamond
...

In The Forum:
Hard Wiring - Installation
Topic:
enjoy new website
On May 16, 2020 at 11:36:21

jameshl16 Posted:
New hot project
galleries, daily
updates http://ho
t.lesbian.allprobl
og.com/?asia
...

In The Forum:
Hard Wiring - Installation
Topic:
Sexy pictures each day
On Apr 25, 2020 at 00:05:59

leonaqo4 Posted:
Free Porn
Galleries - Hot
Sex
Pictures http://b
igbobspornstar.ins
takink.com/?karlee
...

In The Forum:
Vonage
Topic:
Dirty Porn Photos, daily updated galleries
On Apr 24, 2020 at 07:15:31


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
DLevenson
Vonage Forum Master
Vonage Forum Master


Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Sun Dec 14, 2008 3:29 pm    Post subject: Reply with quote Back to top

If I understand correctly, your three-year-old Vonage-branded router failed, and they offered you a replacement at no cost, asking only that you return the old one. (Please correct me if I do not understand correctly.)

There are not very many electronic products which which can be returned and replaced at no cost when they are three years old. But even when a product is brand new and fails out of the box, sellers who offer a free replacement ask you to return the failed product. If they didn't, they'd probably be giving away a whole lot of product in cases where no fault exists, no?

I think it is very decent of Vonage to ship the replacement before they receive the return. They understand the need to maintain telephone service and minimize down-time. But I don't find it unreasonable that they ask for the return of the old one, regardless of what they decide to do with it later.

_________________
Dave Levenson, NJ
View user's profile Send private message Visit poster's website
PSJ
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 25, 2007
Posts: 99

PostPosted: Sun Dec 14, 2008 4:59 pm    Post subject: Reply with quote Back to top

DLevenson wrote:
If I understand correctly, your three-year-old Vonage-branded router failed, and they offered you a replacement at no cost, asking only that you return the old one. (Please correct me if I do not understand correctly.)




Agreed,

Your getting $79.99 ( trade in allowance / less shipping ) for your old, broken down, junk device.


I'd be dancing in the street Very Happy



I can only hope that they will make me the same deal....If / when my V-Portal craps out Embarassed



PSJ aka Marc


.
View user's profile Send private message
holler
Full Forum Member
Full Forum Member


Joined: Apr 27, 2005
Posts: 72

PostPosted: Sun Dec 14, 2008 6:20 pm    Post subject: Reply with quote Back to top

Very True ! There is absolutely no need to complain about returning an old device, when they are providing the latest model without any charge. As per Vonage terms, in fact, they should actually charge 79.99 for sending a new device , since the old one was out of warranty.
View user's profile Send private message Send e-mail ICQ Number
kamnet
Vonage Forum Master
Vonage Forum Master


Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Sun Dec 14, 2008 11:37 pm    Post subject: Reply with quote Back to top

It was the phone port that was flaking out, not the entire router (at the time). Up until yesterday, the ethernet ports were functioning fine and showed no trouble. The tables have now turned and the device is almost dead.
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Mon Dec 15, 2008 12:26 am    Post subject: Reply with quote Back to top

Oh I'd even wonder about it being a canned response. Since the rep isn't likely responsible to decide which adapters they need back under what circumstances they want the return, I'd suspect that general policy would be just to request the return of all units when they replace it.

I guess it's be frustrating blowing a little postage on sending the dead unit back, but hey you did get a replacement. If they are going to charge you without the return make sure you do get a tracking number when you do return.
View user's profile Send private message
kamnet
Vonage Forum Master
Vonage Forum Master


Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Mon Dec 15, 2008 3:12 am    Post subject: Reply with quote Back to top

Yes, it's all canned responses, over two days I've gotten the same responses back three times. Frustrating to say the least.

But they're also offering to ship it back for free as well. If it wasn't for the fact that I was actually interested in keeping it (when it was functional) then I'd have had no complaints at all. Free replacement, free shipping to return the old device. But it does me no good to argue for a product which actually is dead now vs. a product that was previously functional but useless to anybody else but me.

I'll call them in the morning to request they send me a shipping label (don't have a printer right now, so I can't print it myself). Now if I can find the original box they shipped it in...
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.26 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum