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reebok
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PostPosted: Fri Jan 28, 2005 3:11 pm    Post subject: Reply with quote Back to top

http://www.vonage-forum.com/ftopic2342.html

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Ziptar
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PostPosted: Mon Jan 31, 2005 4:13 pm    Post subject: Reply with quote Back to top

I have a phone in Line1 and a fax in Line 2, can I just short 3 & 4 in each one?? Will this have the same effect??
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reebok
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PostPosted: Mon Jan 31, 2005 6:46 pm    Post subject: Reply with quote Back to top

if you're using both lines you're out of luck from what I've seen.

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mbhn5204
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PostPosted: Mon Jan 31, 2005 7:07 pm    Post subject: Background Noise Victims Look Here. Reply with quote Back to top

dustyc wrote:
Hopefully it doesn't mess something else up though. Thanks for the post!


There is an old addage used in electronics, "If you don't know what you're doing, do nothing". Well I hope you all know what you're doing because if you don't, you'll be buying a new router at Office Depot for $90".

The answer may be as simple as:
http://www.vonage.com/help_knowledgeBase_article.php?article=164&category=0

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Last edited by mbhn5204 on Mon Jan 31, 2005 11:12 pm; edited 2 times in total
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Ziptar
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PostPosted: Mon Jan 31, 2005 7:48 pm    Post subject: Reply with quote Back to top

reebok wrote:
if you're using both lines you're out of luck from what I've seen.


Darn, anyway to get Vonage to switch out the router? I just set it up today, It works well but, there is a noise in the background. The best way to describe teh sound is a muted Phaser from the original (60's) Star Trek. Phaser Sound
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AspectTec
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PostPosted: Mon Jan 31, 2005 7:51 pm    Post subject: Reply with quote Back to top

Thats the noise literally to a T! Use my RJ11 Method and it will be gone.

When they get the new routers they can swap em out.
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Ziptar
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PostPosted: Mon Jan 31, 2005 8:11 pm    Post subject: Reply with quote Back to top

So it's not just me, it is a phaser sound... Well at least we can all refer to it that way and know what were are talking about.

Perhaps we can get a firmware update from linksys so we can set it to stun.... Wink

Your method only works using a single line in line one and a shorted RJ11 in line 2 Correct?? If I have a Phone in line 1 and a fax in line two I can't use it right??
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AspectTec
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PostPosted: Mon Jan 31, 2005 11:12 pm    Post subject: Reply with quote Back to top

Until you get a router that is fixed and does not have the issue keep the shorted RJ11 in phone 2 while you are on a call and or leave it in until you need to fax.
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redstone
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PostPosted: Wed Feb 02, 2005 9:07 pm    Post subject: Reply with quote Back to top

Thanks AspectTec.

I sat online for 38minutes to get a support person, meanwhile I google the whitenoise question and I got this forum.

while im reading you guys's post the tech comes on, and tells me that its a known linksys issue and they are going to fix it. i say 'give me a sec' and cut a phone cord, twist 3and4 together and plug it in.

dang if it didnt work. Razz

I told the tech about it, he asked for the forum link, and went and showed his boss. Rolling Eyes

so, now what, do I exchange the router (I have the WRTG54GP2) or just keep this one and hope for the best . .

BTW thanks for the help, I love it when the community comes through.

oh and on a personal note, pretty big SNAFU on the part of linksys/cisco.
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AspectTec
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PostPosted: Thu Feb 03, 2005 12:09 am    Post subject: Reply with quote Back to top

Anytime buddy, I actually saw some similiar posts and just took what I read to make a little easier fix.

I have had my Linksys device tweaked out and it is working great. I still have the shorted rj-11 in and think I will just keep what I have since it works so well.

They are suppose to be getting new devices though that have the problem fixed. I would call and request one if you have not already.
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