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For wipe call
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VonTechMgr
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Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Wed Dec 10, 2008 7:48 pm    Post subject: Reply with quote Back to top

Something is definitely wrong as the ping should now work since you disabled WAN Blocking which is only used to enable ICMP echo replies which is PING. As long as you are 100% sure that 192.168.15.104 is the correct address, there is limited amounts of things you can do.

There is one thing that comes to mind. Both LAN addresses are on the same C class subnet. (192.168.15.0/24) Try this. Connect the PC to the LAN port of the V-Portal again. Log into 192.168.15.1 and go to the LAN settings where 192.168.15.1 is the IP. Now change the V-Portal LAN IP from 192.168.15.1 to 10.0.0.1. I know of a V-Portal network issue that is caused by what I explained about the same network and subnet but even though your issue is completely unrelated, I would like for you to try the same fix of assigned the new IP.

Then, after changing LAN IP and saving, reboot the V-Portal. Make sure it still has 192.168.15.104 on the WAN port and try to log into http://192.168.15.104:8080 from a PC connected to the RTP300. If this should work, your good to go. Just remember that if you want to log back into the LAN port of the V-Portal, you will have to go to http://10.0.0.1

If this does not work, there is nothing else I can suggest.


Last edited by VonTechMgr on Wed Dec 10, 2008 8:04 pm; edited 1 time in total
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kamnet
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Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Wed Dec 10, 2008 8:00 pm    Post subject: Reply with quote Back to top

The Ethernet port (not the Internet) is self assigned to 192.168.16.1 ... is this normal? Or could this be part of the issue?
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VonTechMgr
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Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Wed Dec 10, 2008 8:10 pm    Post subject: Reply with quote Back to top

Come to think of it, this is normal. Reason this was built was for the purpose of daisy chaining multiple Vonage devices which all have a 192.168.15.1 LAN address. There was a routing issue within one of the TI chipset builds which would not allow proper routing to the default GW since packets would stay local. By implementing the auto sensing of a router linked in front with the same network, it would auto increment to the next available C class network which is 192.168.16.1. Even though the V-Portal is a Broadcom chipset, not a TI, the same requirements were built into it.

I would still try placing a completely different network on the LAN side. That's why I suggested to go with the 10.0.0.1
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kamnet
Vonage Forum Master
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Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Wed Dec 10, 2008 8:30 pm    Post subject: Reply with quote Back to top

Yessir, that worked beautifully! Thank you kindly!
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VonTechMgr
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Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Wed Dec 10, 2008 8:38 pm    Post subject: Reply with quote Back to top

Anytime. That's what I am here for.
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