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PostPosted: Sun Dec 07, 2008 10:11 pm    Post subject: Netgear WGR614 router not working with voip. Reply with quote Back to top

My regular setup used to be
Toshiba PCX2500 modem->Netgear RP614v2 router->Motorola VT1005V Vonage box and a desktop. The motorola is connected to 2 phones, which are wireless.

I got a laptop for school, and since the old router was only wired, I got a Netgear WGR614 wireless router. I unplugged and replugged everything according to the setup guide that came with the netgear and setup the accont/password.

The desktop and laptop internet works fine, however, the two phones are not getting connection. The router has everything green, but the Motorola has both green and yellow lighted at the ethernet cable.

Can anybody help out how I can get the phones to get connection?
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Steve48
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PostPosted: Mon Dec 08, 2008 3:45 pm    Post subject: Reply with quote Back to top

I assume that if you disconnect the new Netgear and simply plug the Vonage box into the modem, it works all right. Is that correct? Are you using the default DHCP settings on both the Motorola and the Netgear?

Assuming that you're using DHCP, check in the setup for the Netgear and make note of the address range that it's using for its LAN side. Then do the same with the Motorola. Make sure that the ranges are different. For example, if the Netgear is using 192.168.15.xxx, make sure that the Motorola isn't also using that range. If it is, change it to something like 192.168.16.xxx .

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PostPosted: Mon Dec 08, 2008 4:06 pm    Post subject: Reply with quote Back to top

I just fixed it after looking around on this forum. I think I needed to give the adapter 5mins to update firmware before plugging the phones in and I wasn't doing that before. So I unplugged everything, replugged, let it update and now it works fine.

Thank you.
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Steve48
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PostPosted: Mon Dec 08, 2008 4:49 pm    Post subject: Reply with quote Back to top

Glad it worked out OK for you.

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