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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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buckeyefan
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Joined: May 03, 2006
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Location: Columbus

PostPosted: Mon Dec 01, 2008 4:43 pm    Post subject: Rate Increase Reply with quote Back to top

The Residential Basic 500 has been raised to $17.99/mo. Did anyone receive a notice?
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CommTech5
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Joined: Nov 29, 2008
Posts: 16
Location: Mishawaka, IN

PostPosted: Mon Dec 01, 2008 7:03 pm    Post subject: no Reply with quote Back to top

i just upgraded from the 500 basic plan to 24.99 unlimited so i was unaware...but looks like its a good thing since they are supposedly raising the basic rate..haha. prolly trying to push people into the 24.99 unlimited...its a hell of a deal anyways. 24.99 UNLIMITED incoming/outgoing with all the national long distance you want for free...hell the international rates are a steal as well.
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butterman
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Posts: 323

PostPosted: Tue Dec 02, 2008 12:15 pm    Post subject: Reply with quote Back to top

I have not and I have 1 line on the 14.99 / 500 min plan.

My bill comes in a week or so, I'll post an update once I get it.

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kamnet
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Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Tue Dec 02, 2008 1:16 pm    Post subject: Reply with quote Back to top

Wow, that will NOT be good news. It makes me very glad that I asked to be upgraded for free, then.
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tglea
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Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Tue Dec 02, 2008 1:22 pm    Post subject: Reply with quote Back to top

I assume this would apply to new customers but who knows. I'm on the $14.99/unlimited promotional plan so I assume that I won't see an increase since it's a promotion. I'm interested to see if existing customer's bills do suddenly increase. Please let us know when you can butterman. That could backfire if they start increasing the monthly charges for existing customers on the 500min plan. I've read numerous posts here and other places in which people say they only use the 500min plan because they don't really use the phone that much. That $3 increase in price will probably be closer to $4 on a statement by the time slightly higher taxes and fees are included. Could be enough to push some people away.

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butterman
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Posts: 323

PostPosted: Tue Dec 02, 2008 3:38 pm    Post subject: Reply with quote Back to top

tglea wrote:
I assume this would apply to new customers but who knows. I'm on the $14.99/unlimited promotional plan so I assume that I won't see an increase since it's a promotion. I'm interested to see if existing customer's bills do suddenly increase. Please let us know when you can butterman. That could backfire if they start increasing the monthly charges for existing customers on the 500min plan. I've read numerous posts here and other places in which people say they only use the 500min plan because they don't really use the phone that much. That $3 increase in price will probably be closer to $4 on a statement by the time slightly higher taxes and fees are included. Could be enough to push some people away.


Will do. My billing cycle ends next week, I'll post an update. I have a feeling that you are right though tglea and this will only hit new customers.

_________________
Vonage Customer since: 11/2004
ISP: Time Warner (RoadRunner)
Location: NC
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butterman
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PostPosted: Wed Dec 03, 2008 4:56 pm    Post subject: Reply with quote Back to top

Looks like it is going up.

I logged in to my account today and saw this service announcement:

Effective December 1, 2008, the monthly price of our Basic Residential 500 Minutes Plan increased from $14.99 to $17.99 for all new customers who sign up with Vonage. Beginning in December existing customers on the plan will be notified a minimum of 60 days prior to their plan price increasing. Depending on when you signed up for the plan, your notification and price increase date will vary.

_________________
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ISP: Time Warner (RoadRunner)
Location: NC
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kamnet
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Joined: Sep 12, 2005
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PostPosted: Wed Dec 03, 2008 6:43 pm    Post subject: Reply with quote Back to top

Wow, Merry Christmas, we're raising your bill, thank you for choosing AT&T Vonage! Twisted Evil

If I was still on this plan, I'd be throwing a fit, especially if I was still within the first two years of service -- I don't think it's fair to raise the rates on this service, and a customer with less than two years would be dinged $40 for wanting to cancel because of a rate hike.

I wonder how many two month credits Vonage will be handing out over this? Smile
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butterman
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PostPosted: Wed Dec 03, 2008 10:51 pm    Post subject: Reply with quote Back to top

kamnet wrote:
Wow, Merry Christmas, we're raising your bill, thank you for choosing AT&T Vonage! Twisted Evil

If I was still on this plan, I'd be throwing a fit, especially if I was still within the first two years of service -- I don't think it's fair to raise the rates on this service, and a customer with less than two years would be dinged $40 for wanting to cancel because of a rate hike.

I wonder how many two month credits Vonage will be handing out over this? Smile


I'll let you know. I would think I would get something since I've been a customer for just about 4 years now and have 2 lines.

_________________
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Location: NC
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kdf55
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Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Thu Dec 04, 2008 12:21 am    Post subject: Reply with quote Back to top

From what I read in the announcement, when your rate goes up depends on when you signed up for service, so chance are that it will go up after you have had your service for a certain length of time.
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