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New User Connection Guide(s)
Vonage® VoIP Forum - Vonage News, Reviews And Discussion
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Author
Message
Nautonnier
New Forum Member
Joined: Nov 29, 2008
Posts: 4
Posted:
Sat Nov 29, 2008 3:20 pm
Post subject: New User Connection Guide(s)
I have just picked up my first
Vonage
router and I am preparing to connect it. Much to my surprise there is almost no information apart from extremely basic:
Internet ->
Vonage
Router --> Phones
--> Computer
This appears from reading this forum, to have led to a huge amount of effort by your customers (possibly the majority) who have small SOHO LANs. I found a small knowledge document in your 'Vonage News' section (not exactly where you would expect a house wiring and networking instruction document to be). But that proposed one way of connecting a network showing a diagram with the
Vonage
router downstream of the SOHO switch then had a note saying that this was not recommended !!!!
There are then all sorts of issues on house wiring with various telephone systems.
May I suggest that the _correct_ way of connecting your system up with most common network configurations is presented as a sticky How To guide? It would be even better if you had a wizard to take users through step by step.
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