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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
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uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
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you should consult
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
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In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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netwalker9999
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Joined: Nov 14, 2004
Posts: 15

PostPosted: Fri Nov 28, 2008 5:33 pm    Post subject: Phone rings after hang up Reply with quote Back to top

Greetings,

Long time Vonage users but during the last few months, every time we call out on our phone, when we hang up the receiver the phone rings. It will continue to ring until we pick up the headset. And naturally, no one is on the line. Have a Linksys PAP2 version 3.1.9.
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VonTechMgr
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Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Fri Nov 28, 2008 6:09 pm    Post subject: Reply with quote Back to top

Ring back after terminating a Vonage call is an indication that there is still an RTP(audio) session active. This means that upon hanging up, your phone does a Hook Flash instead of an On Hook. So the call is being placed on hold instead of being hung up.

Do you notice this more when calling into an automated system like a bank, credit card company, or conference bridge over normal calls where the other side is answered by a human?

What model Vonage adapter do you have? Do you have 1 or 2 phone numbers on this adapter?

What is the make and model of your phone / phones and how do they connect to the Vonage service?(connected directly to the Vonage adapter, connected through home wiring, connected to a splitter)

If your using a cordless phone, make sure you are using the correct button to hang up. Some phones will have an Off button and some people tend to hit Talk instead. This would place an active call on hold as if you flashed over which would generate the ring back.
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CommTech5
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Vonage Forum Associate


Joined: Nov 29, 2008
Posts: 16
Location: Mishawaka, IN

PostPosted: Sat Nov 29, 2008 6:52 pm    Post subject: Some phones do that Reply with quote Back to top

I've noticed this happens with our Comcast Digital Voice service as well. It seems to be certain phones (usually NOT cordless with the END/TALK buttons). It seems to always be a phone that is WALL-MOUNTED and when you "hang" the phone up it doesn't push the button down far enough to terminate the call.
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VonTechMgr
Vonage Forum Evangelist
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Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Sat Nov 29, 2008 8:16 pm    Post subject: Reply with quote Back to top

Standard telephones will do it as well since when the receiver is placed back in the base, it depresses the the button to terminate the call. However this same button can also be used to flash over. This becomes an issue of the CPC duration. If the voltage drop is short, it will be detected as a Hook Flash instead of an On Hook. The chances of this happening increase when the addition of home wiring or splitters are put into play.
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