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tfc
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PostPosted: Fri Nov 21, 2008 10:38 am    Post subject: Multiple accounts sharing an Internet connection Reply with quote Back to top

Here is my situation:

I currently have one Vonage account with port forwarding setup because my router is in front of the Vonage adapter. We share our internet with another household in which they would like to switch to Vonage as well. Is there a way to change the default ports for the 2nd account so I can just forward the ports to the 2nd Vonage adapter? If not, how can this be possible, surely there can be a way to have multiple Vonage accounts using the same internet. Any help is appreciated, thanks.

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trekologer
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PostPosted: Fri Nov 21, 2008 10:41 am    Post subject: Reply with quote Back to top

You shouldn't need to forward ports. What type of router do you have?
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tfc
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PostPosted: Fri Nov 21, 2008 10:48 am    Post subject: Reply with quote Back to top

I forward the ports because the router touches the internet before the Vonage adapter, I have a Linksys WRT150N v1 with DD-WRT v24 (05/24/08) std - build 9526. Not that it should matter, it works fine. I do not believe its possible to port forward the same ports to 2 different IP addresses. It's trying to add the second Vonage adapter that is confusing me. Unless there's a way to tell Vonage to change default incoming/outgoing ports.
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roscopco
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PostPosted: Fri Nov 21, 2008 11:42 am    Post subject: Reply with quote Back to top

Since the Vonage box needs to be connected to your internet modem, how do propose to connect another Vonage adapter?
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tfc
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PostPosted: Fri Nov 21, 2008 11:45 am    Post subject: Reply with quote Back to top

Because my current Vonage box is not connected to my internet modem but my router, that is why. The Vonage box does not need to be directly plugged into modem. Which is where port forwarding comes into the equation.
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roscopco
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PostPosted: Fri Nov 21, 2008 11:57 am    Post subject: Reply with quote Back to top

Ok, sorry about that, I used to have that set up but switched to an all in one Linksys Vonage router.
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mundy5
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PostPosted: Fri Nov 21, 2008 11:57 am    Post subject: Reply with quote Back to top

tfc,

your situation is no different than someone who is running a small business with 3 telephone lines. they also need to add a 2nd Vonage device to run their phone system.

what I recommend is that you stop the port forwarding and give the two ports that are connected to the Vonage devices the highest QoS priorities.

This way you can avoid any confusion to your main router. does this help?

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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tfc
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PostPosted: Fri Nov 21, 2008 12:04 pm    Post subject: Reply with quote Back to top

mundy5: I am using the 2 ports with my current setup, a v-portal, one for phone, one for fax. If I just stopped the port forwarding my phone and fax would not work because my router would not be able to transfer the packets to the proper place. And then adding another v-portal somewhere else on the network would only confuse things worse. I am in the process of giving a visual network topology map in hopes to make things clearer.
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mundy5
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PostPosted: Fri Nov 21, 2008 12:12 pm    Post subject: Reply with quote Back to top

what I am suggesting is that your router should know where the signal is suppose to go. I do not port forward anything on mine and it works just fine. look at my sig.

others have done what you are trying to do without any issues either.

by the way, when I wrote "port" I meant the ethernet ports on your router, not your Vonage device phone ports.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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VonTechMgr
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PostPosted: Fri Nov 21, 2008 12:32 pm    Post subject: Reply with quote Back to top

Port forwarding in theory should never be needed because of the Vonage SIP through NAT solution. Every 20 seconds the Vonage adapter sends a Registration packet to the proxy and the proxy responds with a 200 OK. This 20 second Registration keeps a pinhole open through the NAT table.

This is no different then multiple PC's connected behind a router making requests to the Web on port 80. Each PC / Vonage adapter has a private IP which the router stores and knows where to direct inbound packets to.

Port forwarding is only needed for services that are hosted and sit idle until a connection is made. Examples would be a web server, ssh, telnet, ftp, etc... They do not send packets out to keep NAT table open. They wait for a connection and establish a pinhole once this connection is opened. In order to reach one of these services on a private IP from Internet, the request made to the Public IP of the router needs to be redirected to the host machine on the specific listening port.

So this is why port forwarding would not be needed for Vonage. The only reason which it might be needed is if the router has a NAT timer that closes the pinhole in under 20 seconds which is very very rare. Most implements of NAT are 30 second windows. If the pinhole was to close before the next Registration, Inbound calls would route to Voicemail or call forwarding because the Invite request from the proxy to the Vonage adapter would be blocked on the router's WAN Port. If neither were configured, the call would route to the Vonage Inbound IVR that says "Line Temporarily Unavailable I-1-0-4".

If you are still under the impression that you need port forwarding for whatever reason, PM me the MAC address of the second Vonage adapter and I will change the SIP listening port from 10000 to 10001 so that what you can port forward the SIP port of each Vonage adapter.
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