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jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52

joelmch Posted:
No for me. You can
easily block that
caller ID by the
way.
...

In The Forum:
Vonage
Topic:
anyone getting annoying calls from 3104295382?
On Dec 01, 2013 at 11:26:20


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pvvoip
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PostPosted: Wed Oct 29, 2008 9:06 pm    Post subject: Lower Rate for Unlimited Calling Reply with quote Back to top

I have read on other forums that it is possible to get a lower rate with the unlimited plan. Has anyone had any success with that?
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roscopco
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PostPosted: Thu Oct 30, 2008 6:12 am    Post subject: Reply with quote Back to top

I have from Vonage Canada, I went from $39.99 down to what you guys pay in the U.S, $24.99.
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PostPosted: Thu Oct 30, 2008 12:52 pm    Post subject: Reply with quote Back to top

I've been on the unlimited for $14.99/month for over a year now. They give the promotional rate for one year at a time. When my first year was up, I called and "asked" to keep the same plan. I do believe the amount of time you have been a subscriber does play into their decision to give you a promotion or not. I doubt a brand new or fairly new customer will get a promotion. But it's worth a shot.

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DLevenson
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PostPosted: Thu Oct 30, 2008 6:03 pm    Post subject: Reply with quote Back to top

If you can't get a promotional rate with a time-limit, you also have the option to pay for a whole year in advance. I think that comes to about $20.00/month for the unlimited plan.

A recent financial news story indicates that Vonage has secured new financing and will be able to roll over the debt that was due in December of this year. This should mean that they will avoid the previously-discussed possible bankruptcy filing this year. In that case, it is probably safe to subscribe for a year.

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ed56
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PostPosted: Thu Oct 30, 2008 7:53 pm    Post subject: Reply with quote Back to top

I have chosen not to subscribe for the reduced annual rate, since, the way I read the TOS, my term would change from month to month to year to year.

Should I decide to cancel Vonage (at some future date), I would have to wait for my 1 year anniversary. In other words, my agreement would automatically be renewed for a one year term, every year (at least the way I read the TOS.)

Actually, this is what I recently agreed to do wth my cable company, choosing their 2 year term, also automatically renewed. However, I saved better than 35% per year when I chose the the two year deal and they are required (per their contract) to send me a letter 30 days before the renewal date, allowing me to opt out.

As it turns out, the cable company is RAISING their rates next month, (but not for me) as I am locked in to the contract rate for the two year term. So I got lucky (so far) on this decision.

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roscopco
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PostPosted: Fri Oct 31, 2008 4:59 am    Post subject: Reply with quote Back to top

I am not locked into another year contract, I asked that question. I don't have any plans on leaving Vonage, there is no better alternative here in Canada. It would be nice if Vonage could get me a local number though.
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ed56
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PostPosted: Fri Oct 31, 2008 7:09 am    Post subject: Reply with quote Back to top

roscopco wrote:
I am not locked into another year contract, I asked that question. I don't have any plans on leaving Vonage, there is no better alternative here in Canada. It would be nice if Vonage could get me a local number though.


I have no plans to cancel either, but who knows. My interpretation of the 1 year commitment is based on the following in the TOS:

TOS wrote:
Your service term refers to the period of time for which we will bill you periodically in advance (for example, one month or one year).

and:

Disconnection by you. If you attempt to disconnect service before the end of your current service term, you will be responsible for all the charges for your current term, including unbilled charges, plus any disconnection fee. In addition, if you disconnect service that is based on a commitment before the end of the commitment, you agree to pay us the applicable recovery fee.


In other words, no refund for the portion unused since I would have paid 1 year in advance, and that is my term.
The discount is a little under 20%, which could be as much as a 5 year payback depending on when in the 1 year term if you choose to cancel.

I have a much longer history with the cable company, and do not anticipate cancelling, as they are the only game in town, except for satelllite who typically have a contract 1 or 2 years as well per the agreement with them:

"You agree to pay for 18 consecutive months (for standard receivers) or 24 consecutive months (for HD and/or DVR receivers) of a $29.99/month or greater programming package."

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tglea
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PostPosted: Fri Oct 31, 2008 4:08 pm    Post subject: Reply with quote Back to top

Just to clarify my situation, I'm not on the annual plan. I still pay month to month but I'm only paying $14.99 every month for the unlimited. One other note. I'm not a heavy user at all. Most months I'm under 500 minutes and if I'm over, it's not by more than a couple hundred minutes. Maybe that fact is considered when they offer a discounted rate.

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†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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