Thanks for the info about being able to use Vonage Talk while another is using the phone adapter with the same phone number.
There is something VT does not like about my system. I just tried uninstalling and reinstalling it and now it's even worse.
Now VT either silently crashes when I sign in or displays a message that I am using the wrong ID/Password, when these worked before I uninstalled it.
It must not do a complete uninstall, because it seems to be getting the ID and PW from somewhere, perhaps the Windows Registry or Application Data folders. There is still a Vonage Talk folder under Application Data. The Program Files\Vonage folder is gone. There may be Registry or Application Data entries remaining that are confusing it.
I will now do a System Restore to this morning before the uninstall.
UPDATE1: Did the System Restore and Vonage Talk reappeared, but VT still silently closes after signing in. Checked the log and it reported a disconnect from Wengo. Renamed the Application Data Vonage Talk folder and started VT again. It automatically creates a new VT folder. no more closing of VT, but I consistently get the bad ID/PW message.
UPDATE2: I tried logging in to my Vonage account page to see if there was an issue with login and sure enough I could not log in with my normal PW.
I called Vonage technical support, she reset my password and after changing to a new PW I can now log in both on the Vonage site and with Vonage Talk. She said they have seen that issue before with old passwords not always being recognized by Vonage Talk.
I am basically back where I was before the uninstall. I can sign in, but I still get the "SIP" message.
_________________ ISP: Comcast - 15 Mbps Down / 1.6 Mbps Up Ambit V10C018.80 Cable Modem Linksys WRT54G Wireless Router w/QOS Manual 1440, High to VT2442 port only Motorola VT2442 using 1 phone jack Vonage customer since August 25, 2005
I had been using Vonage talk for some time and all of a sudden had the problems with "SIP Account is not connected". I tried the advice from the Vonage Talk forum (at http://alpha.vonage.com) per below which solved my problem. Then one day, it did not connect, so I rem'd the host line out and all is good again.
BTW, if you are running Vista, you will need to run notepad in administrator mode to make the change to the hosts file.
So, my suggestion is to try the hosts file fix below:
"For those who are able to log into Vonage Talk but receiving the message "SIP Account is not connected" when attempting to place a call, you may need to place an entry into the hosts file on your computer.
What appears to be occuring, at least for some users, is that the computer the Vonage Talk client is performs a DNS lookup each time the client attempts to contact one of the Vonage Talk servers. This causes the connection to fail since the session that was created on one server does not exist on other one. The solution is to force the computer to only use one server. The hosts file stops the computer from performing a DNS lookup on internet address names stored in the file and use the IP address contained in the file instead.
To do this, simply open the hosts file with a text editor (such as Notepad) and add a line at the end of it that says the following:
69.59.232.110 a.vonim.com
The hosts file is located in different locations for each operating system.
Windows NT/2000/XP/2003/Vista: (Windows Directory)\system32\drivers\etc\ Windows 95/98/Me: (Windows Directory)\ Linux and other Unix-like operating systems: /etc Mac OS X: /private/etc"
_________________ Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
csnet Vonage Forum Senior
Joined: Sep 17, 2005 Posts: 86
Location: Northern California
Thanks, I have been using the host entry all along. I just rem'd it out and rebooted, but I still get the SIP account is not connected message.
Looking at the following lines from C:\Program Files\VonageTalk\log-main.txt, it looks like it cannot load the Wenbox DLL because Windows Shared Library Loader cannot resolve symbol 127. Perhaps this represents a conflict with other software? How do these lines look on systems where Vonage Talk works?
Nevertheless, here it makes a connection and determines correctly that I have 1 phone line and even states here "XD_SIP_ connection OK":
(debug) 09:06:39 UserProfile::connectIMAccounts: XD_SIP_ (debug) 09:06:39 WengoAccount::discoverForSSO: discovering network parameters for SSO connection (debug) 09:06:42 WengoAccount::discoverForSSO: SSO can connect on Host = im-config.vonagenetworks.net, Port= 443 (debug) 09:06:42 WengoAccount::ssoTimeoutEventHandler: setting proxy settings for SSO request (debug) 09:06:42 HttpRequest::sendRequest: https://im-config.vonagenetworks.net:443/config (debug) 09:06:42 Uuid::generateInteger: generated id=224982988 (debug) 09:06:43 VonageAccountParser::VonageAccountParser: Realm Empty, Using default value (debug) 09:06:43 WengoAccount::answerReceived: login/password Ok (debug) 09:06:43 WengoAccount::discoverForSIP: discovering network parameters for SIP connection (debug) 09:06:43 NetworkDiscovery::getFreeLocalPort: UDP port 5060 is free (debug) 09:06:43 WengoAccount::discoverForSIP: SIP will use 5060 as local SIP port (debug) 09:06:43 WengoAccount::discoverForSIP: testSIP test number: 1 (debug) 09:06:43 NetworkDiscovery::testSIP: pinging SIP server a.vonim.com on port 10000 from port 5060 (debug) 09:06:43 WengoAccount::discoverForSIP: SIP can connect via UDP (debug) 09:06:43 WengoAccount::discoverNetwork: initialization Ok (debug) 09:06:43 UserProfile::loginStateChangedEventHandlerThreadSafe: XD_SIP_ csnet (debug) 09:06:43 UserProfile::loginStateChangedEventHandlerThreadSafe: XD_SIP_ READY (debug) 09:06:43 UserProfile::loginStateChangedEventHandlerThreadSafe: SMS created (debug) 09:06:43 UserProfile::loginStateChangedEventHandlerThreadSafe: SoftUpdate created (debug) 09:06:43 UserProfile::loginStateChangedEventHandlerThreadSafe: WsInfo created (debug) 09:06:43 UserProfile::loginStateChangedEventHandlerThreadSafe: WsDirectory created (debug) 09:06:43 UserProfile::addPhoneLine: XD_SIP_ (debug) 09:06:43 PhApiWrapper::enableAEC: AEC enabled (debug) 09:06:43 PhApiWrapper::enableHalfDuplex: half-duplex disabled (debug) 09:06:44 PhApiWrapper::init: phApi successfully initialized (debug) 09:06:44 UserProfile::getProfileDirectory: XD_SIP_ (debug) 09:06:44 FileReader::open: loading C:\Documents and Settings\Carlos\Application Data\VonageTalk\profiles\csnet\history.xml (debug) 09:06:44 UserProfile::connectSipAccounts: XD_SIP_ csnet (debug) 09:06:44 UserProfile::connectSipAccounts: XD_SIP_ look for : T T F F (debug) 09:06:44 UserProfile::connectSipAccounts: XD_SIP_ _sipAccount = TRUE (debug) 09:06:44 UserProfile::connectSipAccounts: XD_SIP_ _activePhoneLine = TRUE (debug) 09:06:44 UserProfile::connectSipAccounts: XD_SIP_ _sipAccountConnected = FALSE (debug) 09:06:44 UserProfile::connectSipAccounts: XD_SIP_ _sipAccountIsConnecting = FALSE (debug) 09:06:44 SipCallbacks::phoneLineStateChangedEventHandler: registerProgress: lineId=1 state=1 (debug) 09:06:44 SipCallbacks::phoneLineStateChangedEventHandler: lineId=1 (debug) 09:06:44 PhoneLine::setState: PhoneLineState=PhoneLineStateProgress (debug) 09:06:44 SipAccount::setConnected: XD_SIP_ _isConnected = 0 -> connected = 0 (debug) 09:06:44 PhoneLine::setState: line state changed lineId=1 state=PhoneLineStateProgress (debug) 09:06:44 PhoneLine::connect: connect username=csnet server=a.vonim.com lineId=1 (debug) 09:06:44 UserProfile::connectSipAccounts: XD_SIP_ connection OK (debug) 09:06:44 UserProfile::connectSipAccounts: XD_SIP_ this is the end.
When I try to make a call:
(debug) 09:06:51 UserProfile::makeCall: XD_SIP_ (error) 09:06:51 PhoneLine::makeCall: SIP Account is not connected. (debug) 09:06:51 UserProfile::makeCall: SIP Account is not connected.
How do these lines of a working Vonage Talk setup vary from the above?
_________________ ISP: Comcast - 15 Mbps Down / 1.6 Mbps Up Ambit V10C018.80 Cable Modem Linksys WRT54G Wireless Router w/QOS Manual 1440, High to VT2442 port only Motorola VT2442 using 1 phone jack Vonage customer since August 25, 2005
I am using Vista and only had an issue when this application first came out. I think this application is dead in the water now without anymore upgrades to the application. \Even if stop the application you can't remove the 011username from the simulring/call forward until you actually enter another number, a glitch left by VT.
You may have to upgrade to Vonage Companion, which is why VT is no longer being developed.
I think it is one in the same. The calling plan is called Vonage Pro, and Vonage Companion is the application that is replacing Vonage Talk. I don't have it, nor will I pay for it.
kamnet Vonage Forum Master
Joined: Sep 12, 2005 Posts: 229
Location: Mt. Sterling, KY
It's a frappin piece of junk. I've tried multiple times over the last year or so to use it on three different PCs, either the application refuses to recognize my username/password or it randomly crashes (either one or the other, never the same predictable pattern twice). Support on the Vonage Alpha forums has been a complete joke, unresponsive and unhelpful.
Why would I want to pay for something that can't even work for free? What's even worse is that this is forked off of a very nice, stable and working SIP application.
It's a frappin piece of junk. I've tried multiple times over the last year or so to use it on three different PCs, either the application refuses to recognize my username/password or it randomly crashes (either one or the other, never the same predictable pattern twice). Support on the Vonage Alpha forums has been a complete joke, unresponsive and unhelpful.
Why would I want to pay for something that can't even work for free? What's even worse is that this is forked off of a very nice, stable and working SIP application.
I've been using Vonage Talk now for well over a year with great success as well as many others have.
Do you know anyone who uses Vonage and the Vonage Talk application? Maybe they would allow you to sign-in on their Vonage Talk application with your username and password. If Vonage Talk crashes with your credentials but not theirs, that would lead me to believe that there is a problem within your account that's preventing you from using Vonage Talk.
Support for Vonage Talk is basically non-existent due to the fact that the program is no longer under development.
kamnet Vonage Forum Master
Joined: Sep 12, 2005 Posts: 229
Location: Mt. Sterling, KY
Feh, there was no support for it even when it was under development. Every two months they'd make an update to the "logins are now fixed" thread, only for a dozen or so posts to follow about how it wasn't fixed.
It would have been nice if one of the developers had suggested that there was a problem with my Vonage account, and then looked into it. Instead I keep getting excuses about server issues or my computer being a problem (including two computers that had fresh, clean WinXP SP2 installs) even though I have no problem running Skype, Gizmo or any other SIP application. Assuming I even get a response. Several times I got no responses either in the forums or to PMs that the developers themselves requested.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New VeraWitte New Today 17 Yesterday 33 Total 71284 Who Is On Site Visitors 240 Members 3 Total 243
†Limited time offer. Cannot be combined with any other promotional offer. Offer good for new accounts only. Limit one (1) Best Buy® GiftCards per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Card. Allow 8 weeks after the 61-day requirement to receive the Gift Card via email. The Best Buy® GiftCards® are registered trademarks of Best Buy®. Terms and conditions are applied to GiftCards. Best Buy® is not a participating partner in or sponsor of this offer. Vonage has the sole right to decide all matters and disputes arising from the Gift Card and all decisions are final. All taxes on gift cards are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Card sustained during delivery or product defects of any kind. In the event that the Gift Card become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value. \
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.55 Seconds and 241 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 17
Yesterday 33
Total 71284
Who Is On Site
Visitors 240
Members 3
Total 243
-0.01