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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
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hakemon
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Joined: May 10, 2006
Posts: 38

PostPosted: Sat Oct 18, 2008 9:48 pm    Post subject: Prank Calls Reply with quote Back to top

In these days of Caller ID spoofing, this is hurting me as I have to actually unplug my Vonage box just to sleep now.

I keep receiving calls with someone breathing on the other line, but no answer to "hello?"'s.. I go onto Vonage and *69 and get ANONYMOUS.

How can I rectify this immediately? I'd rather not need to change numbers, but if I do, will it cost me extra? And if so, can I go to the Police about this matter? Costing ME for prank calls is NOT fair to me at all.
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roscopco
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Joined: Nov 08, 2006
Posts: 1327

PostPosted: Sun Oct 19, 2008 5:38 am    Post subject: Reply with quote Back to top

you can use the ANONYMOUS call blocking:
Anonymous Call Block
No more unknown callers!

Vonage Anonymous Call Block lets you easily stop those annoying anonymous calls. All calls marked from callers who have deliberately blocked their Caller ID will be sent to a system message indicating that you do not accept anonymous calls. The caller will be directed to hang up and try again with Caller ID unblocked. Callers whose Caller ID information is not available will not be blocked. Only Vonage gives you the control you want – without the cost.

Easy to Use

Just dial *77 from your Vonage phone to turn on Anonymous Call Block, *87 to turn it off.
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hakemon
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Joined: May 10, 2006
Posts: 38

PostPosted: Sun Oct 19, 2008 2:15 pm    Post subject: Reply with quote Back to top

Thanks, this is working. I just hope no important calls come in as private. That seems to be the only issue.
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roscopco
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Joined: Nov 08, 2006
Posts: 1327

PostPosted: Mon Oct 20, 2008 5:31 am    Post subject: Reply with quote Back to top

I can't use this because doctors usually call as a private number or other government offices. They do have the option to unblock their number, but not sure if they can actually do it.
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tmbeem
Vonage Forum Senior
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Joined: Oct 10, 2006
Posts: 114
Location: Las Vegas, Nevada, USA

PostPosted: Tue Oct 21, 2008 12:06 am    Post subject: Reply with quote Back to top

roscopco wrote:
I can't use this because doctors usually call as a private number or other government offices. They do have the option to unblock their number, but not sure if they can actually do it.

My doctor's office blocks their number as well, and therefore can't call me on my Vonage line since I have anonymous call block enabled. I have my doctor's office call my cell phone instead.

_________________
Thomas Beem
Las Vegas, NV
ISP: Cox Communications
12 Mbps down/1.5 Mbps up
Cable Modem: Scientific Atlanta Webstar DPC2100
Voip Device: VDV21-VD
Setup: Modem --> Hawking HBB1 --> Vonage --> PC
Customer Since: Oct. 9, 2006
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mysparebrain
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 01, 2005
Posts: 13

PostPosted: Sat Oct 25, 2008 8:28 pm    Post subject: Reply with quote Back to top

hakemon wrote:
Thanks, this is working. I just hope no important calls come in as private. That seems to be the only issue.
For the private calls, if it's someone you know, in most cases, tell them to dial *82 then your number. It should come through with at least the number in most cases.
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roscopco
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Joined: Nov 08, 2006
Posts: 1327

PostPosted: Sun Oct 26, 2008 5:14 am    Post subject: Reply with quote Back to top

What does the *82 do, I don't see it on my list.
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DLevenson
Vonage Forum Master
Vonage Forum Master


Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Sun Oct 26, 2008 7:53 am    Post subject: Reply with quote Back to top

If your outbound caller ID is blocked, you may dial *82 + number to unblock your caller ID for that one call. This feature depends upon the telco serving the calling number (not the called number) so your caller may or may not have it.

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Dave Levenson, NJ
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roscopco
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Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1327

PostPosted: Sun Oct 26, 2008 8:31 am    Post subject: Reply with quote Back to top

This isn't about us calling, and blocking our number it is about people calling us with private numbers.

FYI it is *87 to turn off anonymous call blocking and not *82.
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DLevenson
Vonage Forum Master
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Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Sun Oct 26, 2008 8:53 pm    Post subject: Reply with quote Back to top

roscopco wrote:
FYI it is *87 to turn off anonymous call blocking and not *82.


The code to turn off anonymous caller ID blocking depends upon what carrier you're using. Using Verizon in NJ, the code is *82 (or star U B as in Un-Block). For callers with pulse-dialing, it's 1182.

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Dave Levenson, NJ
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