Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
avuong
New Forum Member
New Forum Member


Joined: Jan 10, 2005
Posts: 4

PostPosted: Mon Jan 10, 2005 5:02 pm    Post subject: Incoming calls, phones did not ring or only one rings Reply with quote Back to top

I connected the Phone 1 jack to my house phone wiring, which goes to 3 phones; 2 cordless and 1 old analog phone. Everything works fine, but for the incoming call, only one of the cordless phones rings in small burst. The ring/bell sounds very weak, and sometimes not ringing at all. Vonage sent me the LinkSys RT31P2. I did removed the incoming line from Verizon at the box. What can I do to make all three phones ring for incoming calls?
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Mon Jan 10, 2005 5:32 pm    Post subject: Reply with quote Back to top

do you know what the REN is on the phones? they may need more current than the RT31P2 produces. I believe it supports up to 5.
The only reason I threw that out there is because you have multiple phones, so this could be this issue. However I had the exact same issue with a single cordless phone (barely would ring and would also only display caller id info for a second). Vonage told me they upped the voltage output on the RT31P2 and it worked fine since.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
avuong
New Forum Member
New Forum Member


Joined: Jan 10, 2005
Posts: 4

PostPosted: Mon Jan 10, 2005 5:38 pm    Post subject: Reply with quote Back to top

I added up the REN index of all three phones and it's 1.6 (.1 & .5 on 2 of my cordless, and 1 on my old old old POT).

I wonder how to "up" the ring voltage output of the RT31P2 Confused
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Mon Jan 10, 2005 5:42 pm    Post subject: Reply with quote Back to top

you have to call Vonage and ask them to do it. or just describe your issue which is what I did, and that was apparently the solution. I assume it's under the "voice" section of the rt31p2 that customer's don't have access to.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
bbtrumpetguy
Vonage Forum Master
Vonage Forum Master


Joined: Dec 10, 2004
Posts: 227

PostPosted: Mon Jan 10, 2005 6:47 pm    Post subject: Reply with quote Back to top

My PAP2 and MOTO cordless headset had this problem. Email dslreports@vonage.com and ask them to increase the ring level to your device. Should fix your issue.
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Mon Jan 10, 2005 8:57 pm    Post subject: Reply with quote Back to top

Also, make sure that your house's phone lines really are disconnected from the outside. If your Vonage box is trying to drive a couple miles of copper, then that could theoretically kill the ringer.
View user's profile Send private message AIM Address
skooter
New Forum Member
New Forum Member


Joined: Jan 10, 2005
Posts: 1

PostPosted: Mon Jan 10, 2005 10:00 pm    Post subject: Reply with quote Back to top

You might also call and ask to have Vonage switch you from phone port 1 to phone port 2. I had the exact same problem with the Linksys box and customer support determined that the first port was defective for some reason. They fixed it about 6 weeks ago and I've had no problems with the ringers on all three of my cordless phones ever since.

Good luck.
View user's profile Send private message
avuong
New Forum Member
New Forum Member


Joined: Jan 10, 2005
Posts: 4

PostPosted: Mon Jan 10, 2005 10:53 pm    Post subject: Reply with quote Back to top

I've tried everything! Sad
I called Vonage, and they did increase the ring level to high. I then wait for few hours, and call my home number with a cell phone. The ring sporadically, the cordless phones (2) barely ring.

I then yanked out all the wires, and re-run the wires, from the the linksys to two cordless phones. No more using the wires in the wall, still same thing happened, the two phones barely ring.

I connected directly from linksys to ONE cordless phone (AT&T), and it rings properly. I then switched, the linksys to the other cordless phone (GE), and it rings OK. Somehow, connecting both of them in parallel, the linksys just does not have enough juice to drive them both. Sad How sad. What am I to do?
View user's profile Send private message
avuong
New Forum Member
New Forum Member


Joined: Jan 10, 2005
Posts: 4

PostPosted: Mon Jan 10, 2005 11:38 pm    Post subject: Reply with quote Back to top

Thank you all for the helps and advices. I just fired off an email to Vonage asking them to switch my services to Phone port 2 on the LinkSys. Will see what happen next. In the mean while, I have some cleaning to do, telephone wires are all over the place; phone plates on the floor, and some dry wall patching to do. Sad I hate LinkSys now.
View user's profile Send private message
bunnyt
New Forum Member
New Forum Member


Joined: Feb 05, 2005
Posts: 5

PostPosted: Sat Feb 05, 2005 4:49 pm    Post subject: Reply with quote Back to top

Did you ever get this resolved? If so, how did you do it? I have EXACTLY the same problem and have gone through all the same troubleshooting steps. Any help would be greatly appreciated!

Thanks!
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.26 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum