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DLevenson Posted:
Don't worry about
the plastic
connectors. Cut
the wire as close
as possible to
...

In The Forum:
Hard Wiring - Installation
Topic:
A Naked DSL Disaster
On Dec 03, 2008 at 00:29:54

roscopco Posted:
A virtual number
is one less step
for the caller,
but an added cost
for the person
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 03, 2008 at 00:13:20

EJK80 Posted:
Hey folks. Last
week a naked dsl
company
reconnected my
service after
disconnecting
...

In The Forum:
Hard Wiring - Installation
Topic:
A Naked DSL Disaster
On Dec 02, 2008 at 23:23:27

kdf55 Posted:
IF you would do a
search on
cancellation fee,
you will see that
it has been
reported
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 23:15:15

adjonline Posted:
Well I suppose
that comes down to
personal
preference.
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:48:25

roscopco Posted:
once again if she
calls the v-access
number in the uk
you don't need a
virtual uk
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:46:36

adjonline Posted:
She will be billed
at UK rate to a
virtual number,
but the $4.99 you
pay makes it a
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:26:23

George_ Posted:
First, I have no
contract with
Vonage. Companies
that do charge a
disconnect or
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 22:14:47

kdf55 Posted:
Read your Terms of
Service. It is
spelled out
completely in
there. It has a
cancellation
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:59:26

George_ Posted:
I have 2 lines
with Vonage. I
just cancelled 1
of them as I no
longer needed it.
I was
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:37:28


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alarteaga
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Joined: Oct 09, 2008
Posts: 4

PostPosted: Thu Oct 09, 2008 12:57 pm    Post subject: automatically download my call activity Reply with quote Back to top

Hello,

What I am trying to do, is to daily download my call history from my vonage number so that I can parse the information and log calls and their duration to the corresponding client for billing them everytime I call them for example. My guess is taht vonage does not have a web service that I can call for this, nor and API. I have been trying to write an application that logs into the vonage website and then goes to the activities and tries to download the calls for the given day but I have not been able to pass the logging screen lol. Can anyone help or have any ideas?

Thanks!
Alejandro
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csnet
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Joined: Sep 17, 2005
Posts: 83
Location: Northern California

PostPosted: Thu Oct 09, 2008 10:03 pm    Post subject: Reply with quote Back to top

It would make it a lot easier Vonage would provide an API to download a csv file of call activity.

Once a month, when the billing cycle starts, I get my previous month call activity to csv using the following non-automated kluge:

1. Log into Vonage
2. Navigate to Billing - Billing History - Invoice - View Call History
3. Select all the call rows and Ctrl-C copy
4. Open Excel
5. Save a few keystrokes here by running a custom Excel macro that executes a Paste and saves the result as a csv file with a fixed folder and file name.

From that point my billing software picks up the csv file and processes it, including removing the extra row imported with each activity row.

That's ok for once a month, I would not want to do it every day though.

_________________
ISP: Comcast - 15 Mbps Down / 1.6 Mbps Up
Scientific American DPC2100 Cable Modem
Linksys WRT54G Wireless Router
w/QOS Manual 1440, High to VT2442 port only
Motorola VT2442 using 1 phone jack
Vonage customer since August 25, 2005
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alarteaga
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Joined: Oct 09, 2008
Posts: 4

PostPosted: Fri Oct 10, 2008 2:08 am    Post subject: Reply with quote Back to top

Yes, that would work but unfortunately I need it once a day at least. I am pretty surprised they do not offer a service like that.

Thanks a lot for your input, I appreciate it.

Regards,
Alejandro
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csnet
Vonage Forum Senior
Vonage Forum Senior


Joined: Sep 17, 2005
Posts: 83
Location: Northern California

PostPosted: Fri Oct 10, 2008 3:42 am    Post subject: Reply with quote Back to top

Thank-you for having me think about this again.

After writing the post I realized steps 4 and 5 could be eliminated by changing my billing software to parse the data directly from the Windows clipboard, so I will be making that change.

_________________
ISP: Comcast - 15 Mbps Down / 1.6 Mbps Up
Scientific American DPC2100 Cable Modem
Linksys WRT54G Wireless Router
w/QOS Manual 1440, High to VT2442 port only
Motorola VT2442 using 1 phone jack
Vonage customer since August 25, 2005
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ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 603

PostPosted: Fri Oct 10, 2008 7:52 am    Post subject: Reply with quote Back to top

You can try this, though it is not exactly automatic:

http://vonage.otabi.com/activity/

BTW, anyone know how to start this with a batch file AND pass on the date and file variables?

_________________
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alarteaga
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Joined: Oct 09, 2008
Posts: 4

PostPosted: Mon Oct 13, 2008 11:02 am    Post subject: Reply with quote Back to top

Thank you very much. I will give it a try and see how it goes.

Regards,
Alejandro
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alarteaga
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Posts: 4

PostPosted: Mon Oct 13, 2008 12:48 pm    Post subject: Reply with quote Back to top

Actually that tool won't help me as I am a member of Vonage UK and the tool is only for the US.

Any idea how the parameters are sent while logging in? As long as I can figura that out, I think I can solver the rest of the issue.

Regards,
Alejandro
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