Fax question

Posts: 5 · New Forum Member Joined: Jun 21, 2006 Posts: 5

Can I use my primary phone line for occasional incoming/outgoing faxes?
What do I need to do to enable that?
Thank you

Posts: 350 · Vonage Forum Evangelist Joined: Dec 04, 2005 Posts: 350

Yes you can. Nothing is needed to be enabled, just connect a fax machine. You probablly would want to make sure that you turn auto answer on the fax machine off so that it doesn't answer your calls in error.

Posts: 5 · New Forum Member Joined: Jun 21, 2006 Posts: 5

Ok..but what about connecting to a pc?

Posts: 1179 · Member of the Week Joined: Feb 28, 2005 Posts: 1179

not a problem. that's how my system is set up. most PCs will have 2 rj11 plugs on the fax/modem. So that you can have both the phone and the fax on your PC connected at the same time.

But as trekologer said, you would want to disable the auto answer part of your fax software.

I just use the fax software that came with windows xp personally and haven't had the need to get any other kind of software.

what i did was lower my baud rate on my fax/modem to 9600 however. this seems to help get the fax through.

Posts: 81 · Posted: Mon Oct 06, 2008 8:01 am Post subject:

I agree with the last entry. I have a Fax enabled dialup modem installed in my Win 2K PC This is connected to my Vonage lines via normal phone connections. To send or receive a fax all I do is go to Services and start the fax task. To send I use the printer functions to select the fax as the output device and print the message. Works perfectly every time. Just be aware that if you don't disable the fax service it will answer every incoming call with a fax tone.

Posts: 2

Yes! Make sure that your bandwidth saver setting is set to the highest setting for your fax line. As long as your Vonage router is set first in line before your home router, you should have no problems. I'm using my 2nd Vonage line staight into my fax machine and have 2nd phone connected as an extension to the machine. I've had to tweak my fax machine settings - no problems here. If your broadband connection passes the speed test, everything will work correctly.

RS
SE Kansas

Posts: 1179 · Member of the Week Joined: Feb 28, 2005 Posts: 1179

hooperhawk wrote:

Yes! Make sure that your bandwidth saver setting is set to the highest setting for your fax line.

Actually, I have mine set on the 50kbps and pre-programmed my fax software to punch in *99, which then temporarily sets the bandwidth to 90kbps. this seems to work fine.

So for example, I preprogrammed it to dial *99, 1333xxxxxxx and it will pause after *99 for about 2 secs and then dial the rest of the fax number.

Posts: 23 · Posted: Fri Oct 10, 2008 10:18 pm Post subject:

What is the difference in the default bandwidth between lines 1 and 2? I have line 2 enabled as a fax line. I'll try the *99 with my fax calls from now on.

Posts: 1179 · Member of the Week Joined: Feb 28, 2005 Posts: 1179

There is none as far as I know. I normally set my 1 line to 50 kbps to reduce the amt of latency and other voice quality issues. as a result, when faxing through my line, I have to raise it up to 90kbps as recommended by Vonage. that's why i use *99,