Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
hakemon
Vonage Forum Junior
Vonage Forum Junior


Joined: May 10, 2006
Posts: 38

PostPosted: Wed Oct 01, 2008 4:19 pm    Post subject: Box died, how to get a new one? Reply with quote Back to top

My RT31P2, after about 4 years of service, has died this morning.

It had progressively been getting worse with a faint buzzing sound, only to start getting louder (in phone), and sometimes would say "Sorry, the number you dialed was invalid", after retrying for 4 times. Now, the buzzing is quite loud, and the other party can't even hear me, they say i sound like im going in a tunnel with a cell phone.

It's not the internet, that's for sure, does it anywhere, and this network has another RT31P2 for someone else, that still works like a champ.

So the question is, how do I get a new box, and keep my number? Do I just go out and purchase any box with the Vonage logo? Preferrably one without a router built in, and just a dumb phone terminal, as I have a domain network, and don't want any more routers, only the main Cisco system installed in a rack.

Thanks...
View user's profile Send private message
butterman
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 29, 2006
Posts: 323

PostPosted: Wed Oct 01, 2008 4:34 pm    Post subject: Reply with quote Back to top

Yes, just go buy one. Seems like the V-Portal is what most people say is available these days in stores.

Once you get it you can activate it online using the "Activate it now link" on the Vonage home page.

Once you add it to your account just move the phone line from the old adapter to the new one and you are done.

_________________
Vonage Customer since: 11/2004
ISP: Time Warner (RoadRunner)
Location: NC
Network Setup: Motorola SB5101->Linksys WRT54GL (Running Tomato) ->RT31P2 & PAP2
View user's profile Send private message
hakemon
Vonage Forum Junior
Vonage Forum Junior


Joined: May 10, 2006
Posts: 38

PostPosted: Wed Oct 01, 2008 4:37 pm    Post subject: Reply with quote Back to top

ok great, thanks..

im gonna do that tomorrow on the way home from work.
View user's profile Send private message
trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Wed Oct 01, 2008 4:38 pm    Post subject: Reply with quote Back to top

Don't underestimate the importance of power going to the device; the symptoms you describe can be caused by a failing or incorrect power supply with the actual device being fine. Make sure that you have the correct power supply connected to your device. For the RT31P2, it should output 12V 1A (may be printed as 12V 1000mA). If the correct one is connected, try swapping out with a different one with identical power output rating.
View user's profile Send private message
hakemon
Vonage Forum Junior
Vonage Forum Junior


Joined: May 10, 2006
Posts: 38

PostPosted: Wed Oct 01, 2008 4:41 pm    Post subject: Reply with quote Back to top

power supply is great, and was tested on an oscilloscope.

and yes, it's the one that came with it.. the box had never even been touched in the 4 years of it's operation. been in the network wiring closet since it's installation.

on a scope, the output looks like a bad electrolytic capacitor, and the machine does smell of slight electrolytic. i'll open it up and see if a quick cap replacement job fixes it. if not, v-portal it is, looks like a nice unit.
View user's profile Send private message
hakemon
Vonage Forum Junior
Vonage Forum Junior


Joined: May 10, 2006
Posts: 38

PostPosted: Wed Oct 01, 2008 8:46 pm    Post subject: Reply with quote Back to top

Ok, so I downloaded and installed Vonage Talk for now.

I'm rather confused at how it works. My phone number is on my fathers account (so that makes it two numbers total), I just pay him for it.

So, on Talk, I enter my fathers login, and get the command center (i use a mac, and sadly am stuck with the old outdated version)..

I place a call, and while the receiving line "said" it was my number showing up, I have no idea how to really garante it's my number calling. BUT, if my phone OR my fathers rings, the Talk responds to BOTH phones ringing.

So, how does Talk actually work?
View user's profile Send private message
hakemon
Vonage Forum Junior
Vonage Forum Junior


Joined: May 10, 2006
Posts: 38

PostPosted: Sun Oct 26, 2008 1:51 pm    Post subject: Reply with quote Back to top

I can't find the activate it now link. I want the same phone number same service, just transferred to the new device.
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Sun Oct 26, 2008 1:56 pm    Post subject: Reply with quote Back to top

Here you go:http://www.vonage.com/retail_subscribe/
View user's profile Send private message
hakemon
Vonage Forum Junior
Vonage Forum Junior


Joined: May 10, 2006
Posts: 38

PostPosted: Sun Oct 26, 2008 1:58 pm    Post subject: Reply with quote Back to top

Thank you so much.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 8.10
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.32 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum