Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
wilton13
New Forum Member
New Forum Member


Joined: Sep 28, 2008
Posts: 2

PostPosted: Sat Sep 27, 2008 8:32 pm    Post subject: VWR security and a lawsuit Reply with quote Back to top

It would seem to me that If Vonage is selling the VWr set and controls the firmware they are responsible for the security of the router. What i mean is, I understand they would not be responsible for not providing security, or if you did not set it up, but if you set it up and it constantly resets and they have not informed people of it and someone steals your wireless and possibly your info and uses it Vonage could be liable.
View user's profile Send private message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sun Sep 28, 2008 2:38 am    Post subject: Reply with quote Back to top

How could someone steal your wireless? The onus is you the user to set up WPA or WEP when you get a wireless router, if you fail to do this then it is your fault.
View user's profile Send private message
wilton13
New Forum Member
New Forum Member


Joined: Sep 28, 2008
Posts: 2

PostPosted: Sun Sep 28, 2008 2:53 am    Post subject: Reply with quote Back to top

And as i siad before, with the Vonage VWR router everytime the power drops, or flashes off it defaults teh router. Its a known issue and Vonage will not fix it. They supply the firmware for the router. Just do a search for VWR on the forums and you will see thousands of posts regarding this issue. I did set up security, but it resets every couple of days and goes to default.
View user's profile Send private message
echardcore
Vonage Forum Associate
Vonage Forum Associate


Joined: May 09, 2006
Posts: 23

PostPosted: Mon Sep 29, 2008 6:46 pm    Post subject: Reply with quote Back to top

purchase your own wireless router and remove the antenna on the VWR. dlink wont fix it. not a Vonage issue.

_________________
Ween
View user's profile Send private message
banzai58
New Forum Member
New Forum Member


Joined: Aug 24, 2005
Posts: 8
Location: Aurora, CO

PostPosted: Tue Sep 30, 2008 5:44 pm    Post subject: Issue Resolved? Reply with quote Back to top

I purchased the Dlink VWR after my Linksys died. I found that I had the same problem. Any sort of power flux and my router would default to factory settings. I saved the configuration settings and would try to re-install, yet the last thing it does is to reset itself...and back to default.

Called Vonage Sunday night, and the tech helped me troubleshoot the router to find that, yes there was a problem. She sent the return authorization that night and the next day the new router was shipped overnight. Tonight I will install and see if Vonage has resolved the problem.

It would seam that Vonage has recognized the issue and is addressing it.

I have yet to have a negative experience with Vonage in the 3 years that I've had their service. I hope this will not be the first.
View user's profile Send private message
daveyhat
New Forum Member
New Forum Member


Joined: Oct 01, 2008
Posts: 6

PostPosted: Tue Sep 30, 2008 8:16 pm    Post subject: Same here, also MAC filtering doesn't work!!!! Reply with quote Back to top

Had a power surge this weekend and it took out my linksys, so was forced to buy the VWR-VD.

Well, much to my dismay, the MAC filtering still lets device not in my "allow" list connect, and as others have stated, the router loses all settings during a reboot (soft boot from web interface) and power loss.

Can someone else confirm that devices not in their MAC filtering apply list can still connect. I tested from my two laptops that had not been entered yet!!! How this router ever got through QC is beyond me...
Sad
View user's profile Send private message
banzai58
New Forum Member
New Forum Member


Joined: Aug 24, 2005
Posts: 8
Location: Aurora, CO

PostPosted: Tue Sep 30, 2008 9:58 pm    Post subject: Issue Resolved Reply with quote Back to top

Issue resolved! I connected the replacement router, adjusted my settings and everything works. Unplugged the router a few times and no settings were lost. Seven systems and a Wii, wired and wireless, with no issues.

After all that I've read on this site about the customer experience with this router I was very concerned about how my issue would be handled. As usual I had a very pleasant and satisfactory experience.

Thank you, Vonage!
View user's profile Send private message
paulomonk
New Forum Member
New Forum Member


Joined: Oct 02, 2008
Posts: 1

PostPosted: Thu Oct 02, 2008 6:27 pm    Post subject: Reply with quote Back to top

for those with WEP security issues on the older VWR model, you must use internet explorer browser any other browser does not properly sync with the firmware and the password cannot be stored in the router.
View user's profile Send private message
banzai58
New Forum Member
New Forum Member


Joined: Aug 24, 2005
Posts: 8
Location: Aurora, CO

PostPosted: Fri Oct 03, 2008 1:05 am    Post subject: Reply with quote Back to top

I saw that thread before I called Vonage. I tried using IE instead of my usual Mozilla. It still made no difference. Yet my issue was not just my wireless security. any power flux and my entire router was reset to factory default. My VWR router was only 2 months old.
View user's profile Send private message
daveyhat
New Forum Member
New Forum Member


Joined: Oct 01, 2008
Posts: 6

PostPosted: Fri Nov 07, 2008 4:35 pm    Post subject: Re: Issue Resolved Reply with quote Back to top

banzai58 wrote:
Issue resolved! I connected the replacement router, adjusted my settings and everything works. Unplugged the router a few times and no settings were lost. Seven systems and a Wii, wired and wireless, with no issues.

After all that I've read on this site about the customer experience with this router I was very concerned about how my issue would be handled. As usual I had a very pleasant and satisfactory experience.

Thank you, Vonage!


What router did they send you? Just got of the phone with a tech AND supervisor, and they basically told me I'm out-of-luck because they've been waiting for a VWR firmware update from D-Link for over a year now. Stranger yet, is that they also claimed that they don't send out replacement wireless routers, and only have the "wired" equipment that gets sent out when you first sign up. Since they don't make the Linksys anymore, I'm basically stuck with this piece of junk. Anyway, since the supervisor told me there was nothing he could do, my only option is to drop Vonage and go with Comcast... I R Angry!!!!!
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New JeffreyEr
New Today 2
Yesterday 5
Total 98573

Who Is On Site
Visitors 164
Members 0
Total 164


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.65
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 217 Pages In The Last 60 Seconds
The Vonage VoIP Forum