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No dial tone but phone light on.
Vonage® VoIP Forum - Vonage News, Reviews And Discussion
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Message
picantel4
New Forum Member
Joined: Jan 09, 2005
Posts: 3
Posted:
Sun Jan 09, 2005 4:00 pm
Post subject: No dial tone but phone light on.
I've had
Vonage
for about 3 weeks now and this is the first time this has happened.
The phone light is on, but I'm not getting a dial tone. Just blank. I have Roadrunner and the RT31P2 as my router.
Can anybody help? Thanks
bbtrumpetguy
Vonage Forum Master
Joined: Dec 10, 2004
Posts: 227
Posted:
Sun Jan 09, 2005 4:35 pm
Post subject:
Can you tell us what steps you have taken thus far in troubleshooting (to save time)? Thanks.
picantel4
New Forum Member
Joined: Jan 09, 2005
Posts: 3
Posted:
Sun Jan 09, 2005 4:39 pm
Post subject:
so far:
1. rebooted 2 times
2. changed the phone cable
3. changed phones
4. been on hold for at least 15 minutes with
Vonage
5. rebooted again
picantel4
New Forum Member
Joined: Jan 09, 2005
Posts: 3
Posted:
Mon Jan 10, 2005 10:06 am
Post subject:
ended up talking with tech support after 20 min hold and they updated something over the phone and I got a dial tone back.
Don't know what happened.
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