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Barbra Posted:
I HAVE A VONAGE
V-PORTAL TO
REPLACE MY
ORIGINAL VTECH
8100-2. I HAVE
BROADBAND
...

In The Forum:
Vonage
Topic:
NEED PHONE SET UP IN DIFFERENT ROOM FROM V-PORTAL & MODE
On Nov 23, 2009 at 02:20:32

ravismiles Posted:
Thank you very
much ..
...

In The Forum:
Vonage
Topic:
Vonage phone in Singapore
On Nov 23, 2009 at 01:54:23

bmccull Posted:
IME, it works well
in Singapore. I
don't know if it
is legal. I hope
they just consider
...

In The Forum:
Vonage
Topic:
Vonage phone in Singapore
On Nov 22, 2009 at 22:57:30

weapon Posted:
ok so i have
verizon high speed
internet, a belkin
wireless router
and the Vadapter.
...

In The Forum:
Vonage
Topic:
Questions about setting up vadapter?
On Nov 22, 2009 at 21:27:38

weapon Posted:
hmm mine causes an
error
...

In The Forum:
Vonage
Topic:
Have you tested your broadband?
On Nov 22, 2009 at 21:22:31

VonTechMgr Posted:
I have explained
this on numerous
other posts so I
really do not want
to have to type
...

In The Forum:
Vonage
Topic:
Port forwarding problem!!
On Nov 22, 2009 at 17:01:57

SebM Posted:
Hi, I'm having
trouble port
forwarding. I've
entered the
correct ports and
ip
...

In The Forum:
Vonage
Topic:
Port forwarding problem!!
On Nov 22, 2009 at 04:00:05

Steve48 Posted:
Now I'm confused.
It sounds as if
you have the new
Linksys working.
But now you want
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 23:32:59

TonyIn Posted:
First thank you.
Vonage tells me to
call my ISP for
help to set up a
router. My
ISP(AT&T)
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 20:54:01

Taha Posted:
I was able to host
Warcraft 3 games
WITHOUT the vonage
receiver. I port
forwarded
...

In The Forum:
Vonage
Topic:
Warcraft 3 Hosting - Please help
On Nov 21, 2009 at 20:06:18


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dinnerfork
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Joined: Sep 12, 2008
Posts: 5

PostPosted: Fri Sep 12, 2008 10:13 am    Post subject: Unable to get in to Dlink VTA-VR - portal Reply with quote Back to top

Hello,


I have Dlink VTA VR adapter at home and I couldn't log on to its control panel.

Here's the story:

My wireless router died the other day (Netgear WGT624) so I bought a new one (Netgear WPN824). On my old network setup, all local IP looks like this 192.168.0.XXX and I used to access Dlink VTA's control panel by just typing in its local IP on a web browser - having access to this I gave Dlink VTA adapter a static IP (192.168.0.102) so I could do port forwarding to make calls clear - and it worked perfectly.

Now that I have a new router all local IPs now looks like this 192.168.1.XXX (ofcourse its a different router, I know that). The main problem is Dlink VTA couldn't communicate with the new router because of its static IP. I tried accessing its control panel but the adapter isn't communicating - however my new router can see that a device with 192.168.0.2 IP is connected to the router.

Anyone encountered this problem before?

Help!
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 628
Location: NJ

PostPosted: Fri Sep 12, 2008 12:21 pm    Post subject: Reply with quote Back to top

This is just simple networking 101. Not really a Vonage issue at all. I am assuming in the prior setup, all your PC's connected to ports on your old router as did the WAN port on your Vonage adapter. And because the old network was 192.168.0.0, you were able to communicate with the Vonage adapater.

Now you have a network of 192.168.1.0 on all your PC's connected to your new router but you said you assigned a static IP of 192.168.0.x to your Vonage adapater's WAN port. This puts the device a different network then everything else, hence no way to communicate.

Two methods to correct this:

1) Use the reset button on the back of the Vonage adapter to reset it to factory settings. It will then pull a 192.168.1.x address via DHCP from new router.
2) Change the LAN IP address on your new router from 192.168.1.1 to 192.168.0.1. Everything using DHCP will update to new subnet. Anything configured with a static IP of 192.168.1.x would need to be changed including the Default Gateway IP which would need to be 192.168.0.1.

I recoomend method 1. You can then configure it with a static IP once you can get to it and then set up port forwarding in your new router accordingly.
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dinnerfork
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Joined: Sep 12, 2008
Posts: 5

PostPosted: Fri Sep 12, 2008 12:34 pm    Post subject: Reply with quote Back to top

Hello and thanks for the reply. I actually did those methods prior to posting and I didn't bother putting it in - the simplier the message I could post the better.

Method 1:

I tried resetting the Dlink adapter but it is still pulling the old IP address.

so

Method 2:

I tried changing my LAN IP from 192.168.1.1 to 192.168.0.1 (like what you suggested) but it was a complete disaster... I am running on Vista (business ed.).. What happened was after changing my LAN IP my computer would not go online (IP settings on my machine is set to auto config IP while I'm dealing with these whole Vonage thingy)

Yes, I did power cycle both modem and the Netgear router but its still the same thing (Vonage adapter still pulling the old IP address and my pc couldn't go online) Thus leading me to reset my Netgear router to its factory setttings and reconfigured everything again..

and I'm back to sqaure 1

=(
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VonTechMgr
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Joined: Jan 02, 2008
Posts: 628
Location: NJ

PostPosted: Fri Sep 12, 2008 12:41 pm    Post subject: Reply with quote Back to top

What I forgot to mention was that in order to factory reset that specific device, you need to actually hold the reset button for 30 seconds. You will see the LED's flash through a sequence. If you only press and hold it for a few seconds, even 10 - 20, it will not reset. So that is why it still has the old IP. Try the reset again and make sure you hold the reset button on the back of the Vonage adapter for 30 seconds. It should work this time.
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dinnerfork
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Joined: Sep 12, 2008
Posts: 5

PostPosted: Fri Sep 12, 2008 12:47 pm    Post subject: Reply with quote Back to top

Yep thats actually what I did (less than 30 seconds). Ok as soon as I get home I'll try that.

=)
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mundy5
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Joined: Feb 28, 2005
Posts: 1178

PostPosted: Fri Sep 12, 2008 2:25 pm    Post subject: Reply with quote Back to top

or you can connect your computer directly to your vonage device and get into its web configuration. this will give you the ability to reconfigure it to a new static ip address etc.

_________________
St. Louis, MO
Vonage Customer since February 2005
ISP: Charter
Router: Linksys RT31P2
Setup: SB5120->Linksys WRT54G v6.0 (running DD-WRT V. 24) -> port 1 to desktop; port 2 to static IP RT31P2; port 4 to laptop; wireless enabled.
using home wiring
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VonTechMgr
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Joined: Jan 02, 2008
Posts: 628
Location: NJ

PostPosted: Fri Sep 12, 2008 2:28 pm    Post subject: Reply with quote Back to top

The Vonage adapter being used by this user does not have LAN ports. It is a D-Link VTA which is like a PAP2 or Cisco ATA 186. So that is why it was not a suggested method.
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mundy5
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Posts: 1178

PostPosted: Fri Sep 12, 2008 2:29 pm    Post subject: Reply with quote Back to top

thank you for the heads up. forgot about that it is like the PAP2. can it be programmed via a phone then like the PAP2?

_________________
St. Louis, MO
Vonage Customer since February 2005
ISP: Charter
Router: Linksys RT31P2
Setup: SB5120->Linksys WRT54G v6.0 (running DD-WRT V. 24) -> port 1 to desktop; port 2 to static IP RT31P2; port 4 to laptop; wireless enabled.
using home wiring
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VonTechMgr
Vonage Forum Evangelist
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Joined: Jan 02, 2008
Posts: 628
Location: NJ

PostPosted: Fri Sep 12, 2008 2:36 pm    Post subject: Reply with quote Back to top

I am not sure but I don't think it has the capability to configure it through TUI. I do know that dialing *11 will tell you the IP. If it is possible, it may require a password to unlock the TUI first before config changes can be made.
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mundy5
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Joined: Feb 28, 2005
Posts: 1178

PostPosted: Fri Sep 12, 2008 2:39 pm    Post subject: Reply with quote Back to top

its unfortunate that the only way to change its configuration is to reset it. hope it all goes well.

_________________
St. Louis, MO
Vonage Customer since February 2005
ISP: Charter
Router: Linksys RT31P2
Setup: SB5120->Linksys WRT54G v6.0 (running DD-WRT V. 24) -> port 1 to desktop; port 2 to static IP RT31P2; port 4 to laptop; wireless enabled.
using home wiring

Last edited by mundy5 on Fri Sep 12, 2008 3:40 pm; edited 1 time in total
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