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brontourn Posted:
TexplapeTot <a
href=http://napech
ke.com>Anrielel
in</a>
exadbarry
...

In The Forum:
Vonage
Topic:
Wananaroiv
On Feb 08, 2012 at 11:05:10

cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
inbound calls from
non-Vonage numbers
are hitting my
cellphone
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How
...

In The Forum:
Vonage
Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
Internet cable
outlet is located
in a room apart
from where my
Vonage
...

In The Forum:
Vonage
Topic:
Connecting Vonage Box to Wirless Network
On Jan 31, 2012 at 20:55:18

sahabjee Posted:
Setting these
problems aside,
the FRITZ!Box is a
perfectly priced
and ideally
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 19:24:23

homebrews Posted:
Thanks for the
response. Here is
part of a full
page review on the
7270 which appears
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 15:06:45

sahabjee Posted:
Fritzbox 7390
(German company
AVM) is what you
need. It is
however not
available
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 14:01:29

mattlach Posted:
I have the one
that looks like
this: Not
sure what it is
called. So
...

In The Forum:
Vonage
Topic:
Caller ID Passthrough to Handset?
On Jan 30, 2012 at 12:39:38

homebrews Posted:
Thanks for the
response. Do you
recommend any
combo with the
vonage router that
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 10:35:24


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valleycat
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Joined: Dec 13, 2004
Posts: 44

PostPosted: Tue Sep 09, 2008 6:24 pm    Post subject: Caller ID Reply with quote Back to top

Is Vonage ever going to get their act together with this caller ID problem? Will someone from Vonage address the issue here on this Forum?

This is a constant aggravation . . . I no longer speak highly of Vonage!

Is there a better company to go to?
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kdf55
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 30, 2007
Posts: 352
Location: Highland, IL

PostPosted: Tue Sep 09, 2008 7:43 pm    Post subject: Reply with quote Back to top

What caller ID problem? My caller ID is working fine.
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valleycat
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Joined: Dec 13, 2004
Posts: 44

PostPosted: Tue Sep 09, 2008 8:32 pm    Post subject: Reply with quote Back to top

I'd like it to go back to the way it was for years. . . showing the persons name and telephone number that was calling. . . now I get unavailable. . . no name . . . sometimes no number. . . some times number. . . all from the same caller.

On the out bound caller ID most of the time it says Vonage Holdings. . . or unavailable and people will not pick up my calls. .. not even my parents. . . who still want to talk to me. . . they won't pick up calls from people they do not know they are very old. They call me because they need help. . . and I call them back and they won't pick up the phone.

I have worked with advance tech support. . . some of them are telling me that yes Vonage can fix this if they wanted to by contacting xo. . but they won't. . . and I can't seem to call xo myself.

I am open to any suggestions.

Then their are my clients that won't pick up my calls. .. and calls that I'd like to know it's my clients calling me . . . it's just a big mess.

Something interesting else that I found out about. . . I am abroad right now. . . and I didn't have a caller id phone here with me. .. so i loaded Vonage talk. . . but still pick up the phone .. . .well the caller id is different again. .
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DLevenson
Vonage Forum Master
Vonage Forum Master


Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Wed Sep 10, 2008 4:40 pm    Post subject: Reply with quote Back to top

kdf55 wrote:
What caller ID problem? My caller ID is working fine.


There are several Caller*ID problems with Vonage:

On inbound calls, they correctly display the calling number (as long as the caller didn't block it) but when they translate that number into a caller name, they're using an out-of-date database, and some of the listings are wrong. When my relatives in Santa Fe, NM call me in NJ, I see their number, but the name is the name of a subscriber who had that number more than six years ago.

On my outbound calls to other Vonage subscribers, my number is delivered in both the number and the name fields in the called party's Caller*ID display. Apparently the out-of-date database used by Vonage to translate numbers to names is not being updated by Vonage.

On my outbound calls to subscribers of other carriers (e.g. RBOC's), my name is correctly displayed when I call from a Vonage number that was ported from Verizon, but it not displayed correctly when I call from a number assigned by Vonage. Apparently Vonage is not sending updates to the database(s) used by these other carriers.

_________________
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