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jjbathar
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PostPosted: Tue Sep 09, 2008 6:23 pm    Post subject: Vonage with Verizon ADSL Reply with quote Back to top

My Vonage has been working fine for me, but I was wondering on how to plug in other phones into any wall jack jack in the house and be able to call from them using Vonage. I have a standalone dsl service. I tried using this guide HERE, but when I unplug the two cables running from my side of the NID,



My internet doesn't work.

I decided to keep it plugged in, then plug in the second line out from the Vonage box to a phone jack and I get this error



My old phone service is discontinued and I can only make calls from Vonage. It would be nice f all my phone jacks would cooperate. Anybody able to help?
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Steve48
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PostPosted: Wed Sep 10, 2008 7:09 pm    Post subject: Reply with quote Back to top

Most houses are wired for 2 lines. What you need to do is use one for your DSL and one for Vonage. Since most of the phones you'll want to use will be single line phones, and you'll want them to connect to the Vonage line, you'll want to set things up so that Vonage is on line 1 and the DSL is on line 2.

The problem with your first attempt is that pulling both plugs at the NID disconnected your DSL. The problem with the second attempt is that plugging the plugs back in re-connected your DSL, but, unfortunately, almost certainly to house wiring line 1. When you plugged your Vonage box into a jack, it also was connected to line 1, and you can't have both services on the same pair. (You're lucky you didn't damage the Vonage box.)

Since your DSL is currently on house wiring line 1 (almost certainly), you start by changing that. First you need to figure out which jack in the NID is the active DSL. Just pull both plugs, and plug an ordinary phone into first one jack and then the other. Figure out which one is "live". This is you DSL jack. Now you need to get that connected to house wiring line 2. You can do this by re-wiring the plug that used to plug into that jack so that it now serves line 2 instead of line 1. You may also be able to do this by simply plugging the plug that used to go to the other jack into the DSL jack. Either way, when you're done, one jack in the NID should have a plug in it and the other should be empty. One plug should be hanging loose. Insulate it with a bit of electrical tape. Now your DSL is on house line 2.

Next, you need to get the DSL into your DSL modem. That's not as simple as it was before, because just plugging it into a wall jack hooks it to house line 1. Run down to K-mart or some such and get an L1/L2 splitter. This is not the same as an ordinary telephone line splitter. It separates the two pairs in the wall jack into two separate jacks, labelled L1 and L2. Plug the splitter into a wall jack and run a telephone cord from the port labelled L2 into the DSL modem. You should now have internet again, and your Vonage device should also work. Now run a telephone cord from the active Vonage device jack to the port labelled L1 on the splitter and you should be good to go.

One last bit of advice. The cords that run from the splitter to the DSL modem and Vonage device should be the cheap kind that have only two wires in them instead of four. You can tell be looking at the contacts on the plugs. Using the good, four conductor cords should work, but using the cheap ones guards against getting the two lines (DSL and Vonage) hooked together if either the DSL modem or the Vonage box is poorly designed.

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jjbathar
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PostPosted: Wed Sep 10, 2008 8:05 pm    Post subject: Reply with quote Back to top

"Since your DSL is currently on house wiring line 1 (almost certainly), you start by changing that. First you need to figure out which jack in the NID is the active DSL. Just pull both plugs, and plug an ordinary phone into first one jack and then the other. Figure out which one is "live". This is you DSL jack. Now you need to get that connected to house wiring line 2. You can do this by re-wiring the plug that used to plug into that jack so that it now serves line 2 instead of line 1. You may also be able to do this by simply plugging the plug that used to go to the other jack into the DSL jack. Either way, when you're done, one jack in the NID should have a plug in it and the other should be empty. One plug should be hanging loose. Insulate it with a bit of electrical tape. Now your DSL is on house line 2."

Ok, I tried plugging in my phone into line one and line 2 on the NID and sure enough, as you said, line 1 had a constant beep sound-not a dial tone- and line 2 did not make a sound so I assume the DSL line would be line 1. I have a few questions

I should remove the cable going into line 1 and plug it into line 2 on the NID?

Where do I get that l1/l2 splitter? I don't want to buy it online and I doon't think lowe's or home depot near me have them. Or kmart or sears
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Steve48
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PostPosted: Thu Sep 11, 2008 6:46 pm    Post subject: Reply with quote Back to top

jjbathar wrote:
Ok, I tried plugging in my phone into line one and line 2 on the NID and sure enough, as you said, line 1 had a constant beep sound-not a dial tone- and line 2 did not make a sound so I assume the DSL line would be line 1. I have a few questions

I should remove the cable going into line 1 and plug it into line 2 on the NID?


Let's be sure we understand our terminology so we don't get mixed up. I assume that the active line- the DSL from your phone company- is on a jack (female), and a plug (male) that was plugged into that jack hooks things to your house wiring. Right?

The plug that used to be plugged into your DSL jack hooks to house wiring line 1. It probably has either red and green wires (old style) or blue and blue/white wires (new style). The plug that used to be plugged into the other jack hooks to house wiring line 2 and probable has either yellow and black or orange and orange/white wires. You want to plug that second plug into the DSL jack and leave the other plug hanging (and insulated).

I emphasize that this should work, assuming that the wiring in your NID is similar to what is normally done. However, there is no substitute for a good examination of the wiring as it currently exists. Your ultimate aim has to be to get the DSL from that active jack onto the line 2 pair in your house, and you need to get the line 1 pair disconnected from anything outside the house. If you're not comfortable with this, you may need professional help.

Quote:
Where do I get that l1/l2 splitter? I don't want to buy it online and I doon't think lowe's or home depot near me have them. Or kmart or sears


I recently bought one at Kmart. I've also seen them at Radio Shack. I'd be surprised if Walmart doesn't have them.

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jjbathar
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PostPosted: Thu Sep 11, 2008 7:07 pm    Post subject: Reply with quote Back to top

This is the way it should be setup on my NID?


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Steve48
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PostPosted: Thu Sep 11, 2008 7:45 pm    Post subject: Reply with quote Back to top

I'm sorry, but it's difficult to tell from the pictures. However, it appears that your NID isn't like mine. Mine has actual short phone cords with plugs on the end that can be plugged wherever you like. Yours has rigid plastic structures that push down into the jacks.

You do not want what you've illustrated. You want the plug on the lower right structure to be inserted into the jack on the upper left where you got the beep sound. That doesn't work mechanically in your NID. You need to make a jumper like the red line you've drawn to go from the bottom right plug to the upper left jack, with the upper right plug insulated.

Alternately (and much more appealing) is to rewire things so that the blue and blue/white wires that currently go to the upper right structure are completely disconnected and insulated. (They need to be insulated from one another as well as from everything else.) Then the orange and orange/white wires that currently go to the lower right structure need to get removed from there and connected to the upper right structure where the blue and blue/white wires used to be. Then both plastic things can be pushed down where they belong and you have a neat, professional job. Once again, you need to be comfortable with this or you need to get help.

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jjbathar
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PostPosted: Thu Sep 11, 2008 10:06 pm    Post subject: Reply with quote Back to top

alright, I don't think I'm going to do the rewiring part, I'll just get an extension cord with a jack on one end and a plug on the other so I can jumper it.
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PostPosted: Fri Sep 12, 2008 7:27 pm    Post subject: Reply with quote Back to top

OK. Let us know how it works out.

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