I have reported this problem to Vonage Tech Support and am awaiting resolution. When I place a call via Vonage phone to a phone number in Raleigh, NC I get a recorded message that the number called is disconnected. If I place a call to the same number via my cell phone, it goes thru normally. I contacted Tech support who experienced the same problem. I am awaiting resolution from "the network people" at Vonage has anyone else had a similar problem.
It is now Thursday AM and still no resolution. I have the feeling that I am being ignored. I am told that I will receive a call back for each of the preceding 4 days and no call back ever occurred. This service ****.
stretch1 Vonage Forum Senior
Joined: Feb 02, 2005 Posts: 81
Location: North Carolina
This Problem is resolved. I can now dial that one number successfully. Problem was caused by my friend signing up for Vonage and requesting that their number be ported and then canceling out without rescinding the phone number transfer. I knew nothing of this and could not contact them as they are away.
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