ADT alarm and vonage voip not compitable! Myoptions?

Posts: 10 · Vonage Forum Associate Joined: Aug 29, 2008 Posts: 10

Hi,

I just ordered the vonage voip. Eveything works great but I just found out that when I talked to ADT about voip. They said it is not compitable. (Suprised me becasue I ask Vonage sales rep before I ordered and she said vonage voip compatible with ADT) They gave me an option is to setup cellular backup but it costs me $400 to install and $10 more per month for monitoring. I told them this is not an option at all because one of the main reason for me to switch from landline to voip is financial advantage. Do you guys get the same problem if using ADT? What is my options? I have checked other thread about alarm.com, nextalarm.com and ucontrol. But it seems like I have to spend few hunderds or even more to change my alarm equipment or at least to change to one of the adapter ($100 but who knows how reliable doing this way) offered by nextalarm.com. Again, I think many people do think that switching from landline to voip is financail advantage but it turns out cost more to start. I like to swtich to vonage voip but if that is the only case. I may just return the voip and keep the landline.

Any suggestion would be appreciated!

Posts: 2 · New Forum Member Joined: Sep 09, 2008 Posts: 2

Hi, I had the same problem, but I was able to use a device called an ABN adapter and I got service from a company called NextAlarm. I think the address was www.nextalarm.com . Check that out. Even if you don't have your installer code for your panel you can still use the adapter.

Posts: 10 · Vonage Forum Associate Joined: Aug 29, 2008 Posts: 10

Do you have ADT alarm? I read the manual and it is someting like VISTA or VA model. I am not sure if it would work with ADN... becasue if not I think the seller of ADN will charge RESTOCKING fee for return.

Posts: 7 · New Forum Member Joined: Dec 22, 2008 Posts: 7

on the item above if power goes out i take it the alarm will fail to call Right????

Posts: 227 · Posted: Tue Dec 23, 2008 8:28 am Post subject:

Unless you have a battery back-up for all of your systems, yes it will fail.

The reason it doesn't fail on a POTS/traditional phone line is because there is actually a battery back-up at the local switching station which provides electrical power.

If you wire your Vonage device and Internet device into a battery back-up system, then it will continue to work during a power outage. That doesn't mean it will make your Vonage system compatible with your alarm system, but it will provide the redundancy that you previously had with your old telephone company.