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agreed drab
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HildBeft Posted:
You can recollect
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The devices are
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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
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bat078
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PostPosted: Mon Sep 01, 2008 3:04 pm    Post subject: can't get voice with video phone Reply with quote Back to top

--------------------------------------------------------------------------------
we just had a Soronsen VRS VP-200 video phone installed so that we can communicate with our deaf daughter in school but cannot recieve sound from the the unit. the installer says it is the Vonage router. what can we do ?
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butterman
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PostPosted: Mon Sep 01, 2008 7:04 pm    Post subject: Reply with quote Back to top

It could be many things, but if I were you I would start by removing the Vonage router from your setup and then see if the unit works. At least this way you can narrow down what the issue might be.

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bat078
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PostPosted: Mon Sep 01, 2008 10:34 pm    Post subject: can't get voice with video phone Reply with quote Back to top

it worked with the router that the technician brought but his had no phone connection like the Linksys RT31P2 that I use with the Vonage.
he says the 2 cannot work together?
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mundy5
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PostPosted: Tue Sep 02, 2008 7:37 am    Post subject: Reply with quote Back to top

Quote:
he says the 2 cannot work together?


Imagine if someone tells you that you cannot use 2 computers together and only one can be used at a time. No one in their right mind would say it is true today with our networking technology.

However, the tech has basically just said exactly that. Because in the eyes of networking equipment, the rt31p2 and your video phone are no different than 2 computer. They are considered 2 networking devices on the network.

The probable reason why they don't play nice is b/c of ip address conflicts or the over comsumption of bandwidth by the video phone.

I am not convinced of the latter and more likely convinced of the former.

your rt31p2 has an ip address of 192.168.15.1 by default. if your video phone has the same ip address, then they will not work. you need to change your rt31p2 ip address.

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bat078
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PostPosted: Tue Sep 02, 2008 8:02 am    Post subject: can't get voice with video phone Reply with quote Back to top

the videophone was operating on another address. I think the reason he could not do it was that the router he had had only one ethernet port and he could not patch it to the Linksys. I had a tough time confirming as the installer was deaf and had to write notes. he did say something llike the chipset of the linksys couldn't pass voice which seemed wrong to me ?
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Steve48
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PostPosted: Tue Sep 02, 2008 6:13 pm    Post subject: Reply with quote Back to top

It sounds wrong to me as well.

I think we have two parallel threads going here. Read my last comments in the other one, but respond here and let's let the other one die. I think you're getting pretty much the same comments in both.

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