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Ikeman Posted:
I did this last
summer for six
weeks. It worked
perfectly. I also
used a phone that
...

In The Forum:
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Topic:
can''t get a dialtone using US box in UK
On Feb 09, 2012 at 17:25:55

Ikeman Posted:
I contacted Vonage
and the issue was
escalated to the
Advanced Technical
Support
...

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Topic:
DTMF problem with Vonage and Intercall Reservation Plus
On Feb 09, 2012 at 17:11:49

Beardy Posted:
My sister lives in
Italy, her
boyfriend is in
AL. When
travelling he
rings her by
...

In The Forum:
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Topic:
Problem calling from US to Europe
On Feb 09, 2012 at 10:35:05

cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
inbound calls from
non-Vonage numbers
are hitting my
cellphone
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How
...

In The Forum:
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Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
Internet cable
outlet is located
in a room apart
from where my
Vonage
...

In The Forum:
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Topic:
Connecting Vonage Box to Wirless Network
On Jan 31, 2012 at 20:55:18

sahabjee Posted:
Setting these
problems aside,
the FRITZ!Box is a
perfectly priced
and ideally
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 19:24:23

homebrews Posted:
Thanks for the
response. Here is
part of a full
page review on the
7270 which appears
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 15:06:45

sahabjee Posted:
Fritzbox 7390
(German company
AVM) is what you
need. It is
however not
available
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 14:01:29


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tophtml
Vonage Forum Master
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Joined: Dec 06, 2006
Posts: 174

PostPosted: Thu Aug 28, 2008 9:23 am    Post subject: Reply with quote Back to top

I experimented on my two Vonage lines to see what would happen if I used V-Access and here are the results that were visible on my Vonage Dashboard.

The calling number dashboard activity report:
The V-Access number appears and indicates a one minute call, then, immediately above it, the number to which the call was relayed was displayed.

The receiving number dashboard activity report:
Even though the V-Access number was utilized by the calling number, the dashboard displayed the originating telephone number in the receiving number activity.

This is based on the Vonage Dashboard reporting of one Vonage line calling another. Other services may display different data.
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trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Thu Aug 28, 2008 9:28 am    Post subject: Reply with quote Back to top

That is because you called from a Vonage phone line. Hence why I said earlier in the thread "if you call a V-Access number from a non-Vonage phone, the caller (or their phone company, bill, etc) would not reflect the number ultimately connected to". If the call originates from a non Vonage phone, there is absolutely no way that the originating side will know the ultimate destination.
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tophtml
Vonage Forum Master
Vonage Forum Master


Joined: Dec 06, 2006
Posts: 174

PostPosted: Thu Aug 28, 2008 9:38 am    Post subject: Reply with quote Back to top

OK, I got it.

This would still leave bimple with the other half of the problem for which he was seeking a solution, the displaying of a Westchester caller ID when he calls her on his Vonage line - or would the V-Access take care of that also if bimple used V-Access to call her?
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Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Thu Aug 28, 2008 10:17 am    Post subject: Reply with quote Back to top

tophtml wrote:
OK, I got it.

This would still leave bimple with the other half of the problem for which he was seeking a solution, the displaying of a Westchester caller ID when he calls her on his Vonage line - or would the V-Access take care of that also if bimple used V-Access to call her?


The V-Access feature is for Vonage users to share with non-Vonage users. A Vonage subscriber would NOT and could NOT use a V-Access number to call a non-Vonage phone...it would NOT work. Also, bimple lives in Ann Arbor Michigan not WestChester.

As trekologer suggested he could get a virtual number with a WestChester area code and then when he calls her, her caller id will display an incoming local call even though he is in AA Michigan. If he wants to he could also change his current Vonage phone number to a WestChester New York phone number. If he chose this route, his calls to her will appear on her caller id as local and all calls she make to him would be local because he has a WestChester number. Keep in mind though anyone else calling him in Ann Arbor Michigan would be making a long distance call because they are now dialing a WestChester NY number.
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bimple
New Forum Member
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Joined: Aug 27, 2008
Posts: 4

PostPosted: Thu Aug 28, 2008 10:33 am    Post subject: Reply with quote Back to top

thanks for all of the replies - I really appreciate your interest in this. Lots of great info. The main reason I want to have it appear as a NY phone number when I call her or she calls me is not to obfuscate the fact that I am calling her, as much as it is that I dont want her getting charged, because she has a crazy cell plan where she gets charged a lot of $ for just receiving long distance calls. We tried the v-access last night and she called me and it worked as advertised, however I was surprised by the fact that the caller ID on my phone showed her actual phone number and not the v-access number she was calling - it is no big deal to me - I have Vonage, and nobody here cares about getting long distance calls, but it just surprised me a bit to see her actual number pop up, and I just wanted to confirm that there would be no charges at all on her end due to her freaky cell plan. For now we can just deal with her calling me I suppose - we are always texting and msging each other as it is now, so it is nice to actually talk on the phone with no charge to her. I never really looked in to the v-access feature before, and I think it is awesome that Vonage has it available. I always assumed I would have to get a 2nd line or use a virtual phone number and am happy to know that is not the case.
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Darrell_G
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Joined: Nov 05, 2005
Posts: 881

PostPosted: Thu Aug 28, 2008 10:48 am    Post subject: Reply with quote Back to top

Even though she used the V-Access number to initiate her call to you, once the call is connected, her phone number will always display on your caller id, not the V-Access number. If the V-Access number appeared on your caller id, you wouldn't know who was calling you. You can share V-Access numbers if they are available to others who live outside of your area code. That way they too can call you for free.
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