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pvvoip Posted:
If I have a laptop
connected to a
network
wirelessly, is
there a way to
connect the
...

In The Forum:
Vonage
Topic:
Laptop Ethernet As Adapter Connection
On Dec 01, 2008 at 23:25:40

buckeyefan Posted:
The Residential
Basic 500 has been
raised to
$17.99/mo. Did
anyone receive a
notice?
...

In The Forum:
Vonage
Topic:
Rate Increase
On Dec 01, 2008 at 21:43:02

STRUTS62 Posted:
Hello,I have a
rtp300 router and
when i run a line
from my cable
modem to the
router
...

In The Forum:
Hard Wiring - Installation
Topic:
I cant get a internet connection through my rtp300
On Dec 01, 2008 at 21:40:14

dandonado Posted:
i have blue ridqe
communications
cable internet
[g5]
...

In The Forum:
Vonage
Topic:
HELP ! how to use linksys wrt54g v.6 on motorola vt2442
On Dec 01, 2008 at 17:02:42

ed56 Posted:
I then suspect the
firewall on the
Westell is
blocking the
needed ports to
setup
...

In The Forum:
Vonage
Topic:
Error Code 204
On Dec 01, 2008 at 16:14:39

pvvoip Posted:
I connect
wirelessly and one
computer connects
using the Ethernet
cable. The
...

In The Forum:
Vonage
Topic:
Error Code 204
On Dec 01, 2008 at 15:20:10

ed56 Posted:
Error Code 204
means that the
phone lines are
not registering
with the Vonage
service.
...

In The Forum:
Vonage
Topic:
Error Code 204
On Dec 01, 2008 at 15:03:30

ed56 Posted:
See
http://www.vonage-
forum.com/ftopic21
388.html and
http://infonial.bl
ogspot.com/2007/06
/setting-up
...

In The Forum:
Vonage
Topic:
Vonage use in S India
On Dec 01, 2008 at 14:56:36

mimi1 Posted:
Hello, friend
Our company sell
the all kinds of
the catalogs
sports shoes. Go
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
wholesale BAPE hoody, A&F Jacket,adidas jacket,ed hardy
On Dec 01, 2008 at 14:37:19

mimi1 Posted:
Welcome to
wholesale ,
retaill and
dropshipping!  
our website is
www.cheap-wholesal
e-shoes.net
...

In The Forum:
Fax - Tivo - Alarms
Topic:
wholesale dunk,timberland,adidas,puma,Prada,UGG,gucci shoes
On Dec 01, 2008 at 14:36:19


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Poll

Do you have caller ID issues with Vonage?
Yes
30%
 30%  [ 3 ]
No
70%
 70%  [ 7 ]
Total Votes : 10

Author Message
mattfox82
New Forum Member
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Joined: Aug 09, 2008
Posts: 1

PostPosted: Sat Aug 09, 2008 11:57 am    Post subject: Caller ID is not working Reply with quote Back to top

I've had Vonage for 2 years and in that time my caller ID has never worked. Tech support has been of no help. If I have a single phone (Multiple Phones Tried) plugged directly into my Linksys PAP2 adapter, the problem still exsists. Same of course plugged into my home phone network. Every couple of calls I get No Data or Error instead of the information. It happens regardless of the phone number its coming from. Vonage tells me to send them a list of call dates, times numbers where this happened but they have never been of any help. Wether it comes through or not I can always get the last number by dialing *69.

What can I do, this is getting really old!
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trekologer
Vonage Forum Master
Vonage Forum Master


Joined: Dec 04, 2005
Posts: 204

PostPosted: Sun Aug 10, 2008 12:02 pm    Post subject: Reply with quote Back to top

If *69 gets you the last number called and you see the phone numbers in your online account call log, then the cause is likely between your TA device and your telephone set. The Caller ID signal is essentially a 1200 baud modem burst (remeber them?). The typical causes of the Caller ID display not reading the data are noise and timing. An intermittant issue tends to point to a noise cause.

Anything between the TA device and the telephone (including both) could introduce noise. If you have a splitter, try removing it. Check that your telephone cord doesn't have any visable defects in it, such as crushed wire or corroded contacts. If you are using a long cord (greater than 10 feet) try a shorter cord. Try assigning your phone number to the second phone port of your telephone adapter device; you can do this in your online account (Add Ons > Move a Line).

A timing issue is one where the Caller ID signal isn't played when the display device is expecting it. You can't really do much more with this except to try a different Caller ID display device. But as I said before, your symptoms point away from this; it would be expected that it wouldn't work every time if this was the case.
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chuma
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 16, 2006
Posts: 15

PostPosted: Thu Aug 28, 2008 2:10 pm    Post subject: Reply with quote Back to top

I had no caller ID problems for three years until a few months ago, when I replaced my various 2.4/5.8GHz analog wireless handsets with a GE DECT 6.0 system with three handsets. Since then I've been seeing "NO DATA" or "INCOMPLETE DATA" on the caller ID on around 25% of my incoming calls. I thought it could be due to my house phone wiring but it was working just fine with my old Uniden phone. I'll have to see about disconnecting my unused jacks and see if that improves things. (My phone wiring topology is best described as "chaotic" - I didn't do it!)
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