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dconnor
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Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Fri Jan 07, 2005 1:43 pm    Post subject: New Member Registration Email Bug Reply with quote Back to top

We are currently aware of a bug which is preventing the new member registration confirmation email from going out.

We are working on the problem and will post here when it is corrected.

Thank you

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dconnor
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Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Fri Jan 07, 2005 8:46 pm    Post subject: Reply with quote Back to top

Problem fixed

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help
Guest





PostPosted: Sat Jan 08, 2005 7:43 pm    Post subject: cant get new registration email reply Reply with quote Back to top

cant activate my new account

I've tried as lgvenable
email at lgvenable@charter.net

I've tried as larry_venable
larry_venable@yahoo.com

when I try to log in without the activation, it blanked the forum for me (can't see anything) I'm pulling my hair out!!

Since I'm having major problems getting Vonage to work correctly with my brand new home wiring (cat 3 sbc ready) its a real pain. Please send me an activation email so I can use the forum please.

I bet there's a market for someone who really writes a comprehensive how to for Voip and specifically Vonage. How quaint when the michigan telco resources page just says plug in you home wiring and voila its Voip wired!! NOT SO!!

and the static problem!! is awful!! help me out with registration please

thanks
larry
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Jan 08, 2005 7:45 pm    Post subject: Reply with quote Back to top

until then, you should be able to post on the Vonage forum just like you did here. unless that functionality was taken away very recently.

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dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Sat Jan 08, 2005 8:36 pm    Post subject: Re: cant get new registration email reply Reply with quote Back to top

help wrote:
cant activate my new account

I've tried as lgvenable
email at lgvenable@charter.net

I've tried as larry_venable
larry_venable@yahoo.com

when I try to log in without the activation, it blanked the forum for me (can't see anything) I'm pulling my hair out!!

Since I'm having major problems getting Vonage to work correctly with my brand new home wiring (cat 3 sbc ready) its a real pain. Please send me an activation email so I can use the forum please.

I bet there's a market for someone who really writes a comprehensive how to for Voip and specifically Vonage. How quaint when the michigan telco resources page just says plug in you home wiring and voila its Voip wired!! NOT SO!!

and the static problem!! is awful!! help me out with registration please

thanks
larry


Check your email, please

_________________
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Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
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guest
Guest





PostPosted: Thu Jan 20, 2005 8:14 pm    Post subject: blank forum after sign in Reply with quote Back to top

When I sign in everything is blank. I can only see things if signed out.

username= strongj
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Thu Jan 20, 2005 8:17 pm    Post subject: Re: blank forum after sign in Reply with quote Back to top

guest wrote:
When I sign in everything is blank. I can only see things if signed out.

username= strongj


Have you clicked on the activation link in the email?

_________________
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Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
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guest
Guest





PostPosted: Thu Jan 20, 2005 8:26 pm    Post subject: activation link Reply with quote Back to top

I did not receive an activation link. But my username and password works. Tried resetting the password and did receive an email which did that. But it didn't activate the account.
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Thu Jan 20, 2005 8:42 pm    Post subject: Re: activation link Reply with quote Back to top

guest wrote:
I did not receive an activation link. But my username and password works. Tried resetting the password and did receive an email which did that. But it didn't activate the account.


You should be all set. You might have to clear your browser and login.

_________________
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Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
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vwdriver1
New Forum Member
New Forum Member


Joined: May 31, 2005
Posts: 1

PostPosted: Tue May 31, 2005 10:37 am    Post subject: Entered wrong e-mail address on registration - no fix?? Reply with quote Back to top

So I entered my e-mail address wrong and obviously never received a confirmation e-mail. Once I did that, though, my username was taken. Sad

I WANT IT BACK!
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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