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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

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granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

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Topic:
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On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
...

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Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
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make my phone ring
louder so I can
hear using
...

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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
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Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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Topic:
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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On Sep 30, 2016 at 00:37:45


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DentalRep
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PostPosted: Tue Jul 29, 2008 7:45 pm    Post subject: Voicemail Indicator Always On Reply with quote Back to top

ANyone else having this problem. I have a PAP 2 connected to a dir-655 router. Thanks

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Steve48
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PostPosted: Tue Jul 29, 2008 7:53 pm    Post subject: Reply with quote Back to top

Try logging on to your account. Disable voice mail and log off. Then log back on and re-enable it. You can also try calling your Vonage number from another phone. Leave yourself a voicemail message. Then access the message from your Vonage phone and delete it.

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PostPosted: Tue Jul 29, 2008 11:04 pm    Post subject: Re: Voicemail Indicator Always On Reply with quote Back to top

The following is something I posted a couple days ago. The same thing is probablly occuring for you, albeit slightly differently...

me wrote:

Newish D-Link routers (and I believe the DI-624 is one of them) contain a "feature" called Application Level Gateway. What it does is re-write the packets going through the router so that they contain the public IP address of your internet connection instead of the private IP address of the device behind the router. Now that sounds like it should be a good thing...but in most cases its not. D-Link's Application Layer Gateway also tends to "eat" some packets randomly. Specificlly why, I've never been able to figure out.

Now for your problem... the SIP protocol (which Voip uses for call setup) requires an acknoledgement packet sent to the other end when you answer a call. If that acknoledgement is not received, the other end thinks you're not there and ends the call, within about 5-10 seconds. Your description of the problem, along with the setup of your hardware, points to this as happening.

Here's another problem. D-Link doesn't document that this feature is in many of their routers and alot of them that have it, cannot turn it off. Port Forwarding and DMZ doesn't do anything to counteract this either, so don't waste your time trying it. If you cannot turn off Application Level Gateway, you'll need to put your Vonage device ahead of your D-Link router so that its connected like so:

Cable Modem -> RTP300 -> D-Link router / whatever


Basiclly the Application Level Gateway in D-Link routers "eat" some of the messages sent to your PAP2. At some point, the message to turn on the voicemail indicator was delivered, but the messages to turn it off did not. Since the PAP2 is just a phone adapter, you cannot put it in front of your router. However, if you turn off ALG on the router, you should be good to go.
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mundy5
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PostPosted: Thu Jul 31, 2008 1:29 pm    Post subject: Reply with quote Back to top

DentalRep,

I used to have the same problem. It turned out for me that pressing the * key after I delete all messages, seemed to have resolved that issue for me.

I don't understand how the router is involved in all this, since the phone is connected directly to your PAP2.

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DentalRep
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PostPosted: Thu Jul 31, 2008 9:06 pm    Post subject: Reply with quote Back to top

Thanks for all the help. I am good now. I called myself and left a message. I then deleted the message from my phone instead of my computer. Works great now.

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Keith Wilson
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Hairball
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PostPosted: Fri Aug 01, 2008 2:07 pm    Post subject: Reply with quote Back to top

When I had that problem I discovered that after deleting the message on line it only moved it to the trash folder and I had to delete it from the trash folder to get the light to go out. It boils down to deleting it twice online. Just click on the arrow next to where it shows your new messages and then highlite the trash messages and delete them again.
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