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santkhalsa
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Joined: Jul 28, 2008
Posts: 2

PostPosted: Mon Jul 28, 2008 8:08 am    Post subject: Vonage is a corrupt? Reply with quote Back to top

i have been having some problems with Vonage. they are not honest up front. i needed help with installation and was told i would be reimbursed the money it would take to have a professional install the phone gear. i was also told i would have to send the receipt and was credited with 75$ to my account. the problem is i was not told i would have to cover the fee over the 75$. i could have shopped around for a good price yet they did not give that option, they said "Circuit City" even though others were available. i let this happen because they were not forthcoming with the proper or "full" info. this is not the first time this has happened. it also happened when i signed on initially. i cannot trust this company. they seem to be a bit corrupt as though they were hiding something.
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sethook
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Joined: Nov 02, 2007
Posts: 63

PostPosted: Mon Jul 28, 2008 11:30 pm    Post subject: Reply with quote Back to top

So you will be canceling when?
Common sense would tell you that they have to put a limit on what they will pay. Otherwise, everyone would hire their relative to do the install for $1,500 and expect Vonage to cover it.
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santkhalsa
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PostPosted: Tue Jul 29, 2008 1:09 am    Post subject: Vonage is corrupt Reply with quote Back to top

you just work for Vonage. i should have been informed that amount was the limit up front and i could have been given the option to choose a less expensive installer.Vonage choose the installer, what is wrong with you people? i will post this elsewhere. poor form Vonage!
this is just a front for Vonage and its like addressing a corpse. i will no longer post here nor watch the responses. what do you care when i cancel? this is a very stupid site. done.
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roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Tue Jul 29, 2008 5:10 am    Post subject: Reply with quote Back to top

you could have went on this site and seen how to install it yourself. I guess you are talking about wiring the house, that takes about 2 minutes to open the phone box and remove a couple of wires and a plug. First time I heard about Vonage paying for it.

How much did you pay?

There aren't too many people on this site that works for Vonage.

http://www.vonage-forum.com/home-wiring-installation-guide.html
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sethook
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Joined: Nov 02, 2007
Posts: 63

PostPosted: Tue Jul 29, 2008 6:20 pm    Post subject: Re: Vonage is corrupt Reply with quote Back to top

santkhalsa wrote:
you just work for Vonage. i should have been informed that amount was the limit up front and i could have been given the option to choose a less expensive installer.Vonage choose the installer, what is wrong with you people? i will post this elsewhere. poor form Vonage!
this is just a front for Vonage and its like addressing a corpse. i will no longer post here nor watch the responses. what do you care when i cancel? this is a very stupid site. done.


I don't work for Vonage but I did stay at a Holiday Inn last week. Guess that experience gave me some common sense and the ability to install Vonage on my own. Cancel your Vonage account and move along to AT&T.
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tophtml
Vonage Forum Master
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Joined: Dec 06, 2006
Posts: 174

PostPosted: Wed Jul 30, 2008 7:18 pm    Post subject: Re: Vonage is corrupt Reply with quote Back to top

sethook wrote:
santkhalsa wrote:
you just work for Vonage. i should have been informed that amount was the limit up front and i could have been given the option to choose a less expensive installer.Vonage choose the installer, what is wrong with you people? i will post this elsewhere. poor form Vonage!
this is just a front for Vonage and its like addressing a corpse. i will no longer post here nor watch the responses. what do you care when i cancel? this is a very stupid site. done.


I don't work for Vonage but I did stay at a Holiday Inn last week. Guess that experience gave me some common sense and the ability to install Vonage on my own. Cancel your Vonage account and move along to AT&T.


Now THAT'S FUNNY! Lol
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