Vonage is a corrupt?

Posts: 2 · New Forum Member Joined: Jul 28, 2008 Posts: 2

i have been having some problems with vonage. they are not honest up front. i needed help with installation and was told i would be reimbursed the money it would take to have a professional install the phone gear. i was also told i would have to send the receipt and was credited with 75$ to my account. the problem is i was not told i would have to cover the fee over the 75$. i could have shopped around for a good price yet they did not give that option, they said "Circuit City" even though others were available. i let this happen because they were not forthcoming with the proper or "full" info. this is not the first time this has happened. it also happened when i signed on initially. i cannot trust this company. they seem to be a bit corrupt as though they were hiding something.

Posts: 52 · Full Forum Member Joined: Nov 02, 2007 Posts: 52

So you will be canceling when?
Common sense would tell you that they have to put a limit on what they will pay. Otherwise, everyone would hire their relative to do the install for $1,500 and expect Vonage to cover it.

Posts: 2 · New Forum Member Joined: Jul 28, 2008 Posts: 2

you just work for Vonage. i should have been informed that amount was the limit up front and i could have been given the option to choose a less expensive installer.Vonage choose the installer, what is wrong with you people? i will post this elsewhere. poor form vonage!
this is just a front for Vonage and its like addressing a corpse. i will no longer post here nor watch the responses. what do you care when i cancel? this is a very stupid site. done.

Posts: 1320 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1320

you could have went on this site and seen how to install it yourself. I guess you are talking about wiring the house, that takes about 2 minutes to open the phone box and remove a couple of wires and a plug. First time I heard about Vonage paying for it.

How much did you pay?

There aren't too many people on this site that works for Vonage.

vonage-forum.com/home-wiring-installation-guide.html" target="_blank">http://www.vonage-forum.com/home-wiring-installation-guide.html

Posts: 52 · Full Forum Member Joined: Nov 02, 2007 Posts: 52

santkhalsa wrote:

you just work for Vonage. i should have been informed that amount was the limit up front and i could have been given the option to choose a less expensive installer.Vonage choose the installer, what is wrong with you people? i will post this elsewhere. poor form vonage!
this is just a front for Vonage and its like addressing a corpse. i will no longer post here nor watch the responses. what do you care when i cancel? this is a very stupid site. done.

I don't work for Vonage but I did stay at a Holiday Inn last week. Guess that experience gave me some common sense and the ability to install Vonage on my own. Cancel your Vonage account and move along to AT&T.

Posts: 174 · Vonage Forum Master Joined: Dec 06, 2006 Posts: 174

sethook wrote:

santkhalsa wrote:

you just work for Vonage. i should have been informed that amount was the limit up front and i could have been given the option to choose a less expensive installer.Vonage choose the installer, what is wrong with you people? i will post this elsewhere. poor form vonage!
this is just a front for Vonage and its like addressing a corpse. i will no longer post here nor watch the responses. what do you care when i cancel? this is a very stupid site. done.

I don't work for Vonage but I did stay at a Holiday Inn last week. Guess that experience gave me some common sense and the ability to install Vonage on my own. Cancel your Vonage account and move along to AT&T.

Now THAT'S FUNNY! Lol